Partner profile

4MATT TECNOLOGIA DA INFORMACAO LTDA
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
4MATT TECNOLOGIA DA INFORMACAO LTDA is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), headquartered in Barueri, Brazil, with Product Line Achievements in 3 product lines (1 Validated Practice) and a customer satisfaction score of 4.71 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Barueri, Sao Paulo, Brazil
- Legal entity
- 4matt Tecnologia da Informacao Ltda
- Website
- www.4matt.com.br
- Finder contact
- info@4matt.com.br
- Offices
- Barueri (Brazil)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Service Provider, Technology, Telco and Media
About 4MATT TECNOLOGIA DA INFORMACAO LTDA
As written by the partner in its Partner Finder record.
A 4MATT é ServiceNow Elite Partner no Brasil, vencedora do Technology Excellence Partner Award 2024–2025, com mais de 180 especialistas certificados e a única certificação PLA SAM do país. Atuamos como parceiro estratégico em ServiceNow para grandes empresas, com foco em ITAM, SAM Pro, HAM Pro, CMDB, CSDM, ITOM, ITSM e AIOps. Nosso trabalho cobre toda a jornada: diagnóstico, arquitetura, implementação, automação, sustentação, evolução contínua e operação gerenciada em modelo AMO. Atendemos principalmente organizações dos setores financeiro, utilities, Óleo e Gás, indústria, saúde e serviços, apoiando iniciativas de redução de custos, governança de ativos, qualidade da CMDB, automação operacional, conformidade de software e modernização de processos de TI. Nossos diferenciais combinam status Elite Partner, profundidade técnica, PLA SAM, metodologia própria, presença nacional, conhecimento em ambientes complexos e experiência prática na geração de valor mensurável com ServiceNow.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Hardware Asset Management (HAM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.50 | 6 | Best for Hardware Asset Management |
| ITSM Pro | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 7 | Best for ITSM Pro |
| Software Asset Management (SAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 4.50 | 12 | Best for Software Asset Management |
Certifications
How to read it. People is how many staff at 4MATT TECNOLOGIA DA INFORMACAO LTDA hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 13 |
| Business Continuity Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 3 |
| Micro-Certification - Business Continuity Management | 1 | |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 6 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 2 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 6 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 6 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 2 |
| ITOM Health | Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 4 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 8 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 4 | |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 17 |
| Employee Center Accreditation | 15 | |
| Micro-Certification – DevOps Change Velocity | 7 | |
| Suite Certification - ITSM Professional | 7 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 8 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 4 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 18 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 12 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 8 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 2 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 59 sales, 59 presales, 63 delivery.
Where 4MATT TECNOLOGIA DA INFORMACAO LTDA operates
How to read it. Rows are grouped by the ServiceNow program in which 4MATT TECNOLOGIA DA INFORMACAO LTDA declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Brazil, Canada, United States | Barueri (Brazil) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | Brazil | Barueri (Brazil) |
Changes
No changes recorded yet. Tracking started 2026-10-16.
Position in the ServiceNow Partner Finder
How to read it. Position is where 4MATT TECNOLOGIA DA INFORMACAO LTDA appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / brazil | 15 | 34 |
| Consulting & Implementation · country · ams / canada | 48 | 419 |
| Consulting & Implementation · country · ams / united states | 48 | 419 |
| Consulting & Implementation · country · apj / australia | 67 | 419 |
| Consulting & Implementation · country · apj / japan | 67 | 419 |
| Consulting & Implementation · country · apj / korea | 67 | 419 |
| Consulting & Implementation · country · apj / new zealand | 67 | 419 |
| Consulting & Implementation · country · emea / austria | 108 | 420 |
| Consulting & Implementation · country · emea / belgium | 108 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 108 | 420 |
| Consulting & Implementation · country · emea / croatia | 107 | 419 |
| Consulting & Implementation · country · emea / czech republic | 108 | 420 |
| Consulting & Implementation · country · emea / denmark | 108 | 420 |
| Consulting & Implementation · country · emea / finland | 108 | 420 |
| Consulting & Implementation · country · emea / france | 107 | 419 |
| Consulting & Implementation · country · emea / germany | 108 | 420 |
| Consulting & Implementation · country · emea / greece | 108 | 420 |
| Consulting & Implementation · country · emea / hungary | 108 | 420 |
| Consulting & Implementation · country · emea / ireland | 107 | 419 |
| Consulting & Implementation · country · emea / italy | 108 | 420 |
| Consulting & Implementation · country · emea / lithuania | 107 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 108 | 420 |
| Consulting & Implementation · country · emea / netherlands | 108 | 420 |
| Consulting & Implementation · country · emea / norway | 108 | 420 |
| Consulting & Implementation · country · emea / poland | 108 | 420 |
| Consulting & Implementation · country · emea / portugal | 108 | 420 |
| Consulting & Implementation · country · emea / romania | 107 | 419 |
| Consulting & Implementation · country · emea / slovakia | 108 | 420 |
| Consulting & Implementation · country · emea / slovenia | 108 | 420 |
| Consulting & Implementation · country · emea / spain | 108 | 420 |
| Consulting & Implementation · country · emea / sweden | 107 | 419 |
| Consulting & Implementation · country · emea / switzerland | 108 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 108 | 420 |
| Consulting & Implementation · product line · app engine | 66 | 391 |
| Consulting & Implementation · product line · business continuity management | 70 | 103 |
| Consulting & Implementation · product line · cloud cost management | 35 | 47 |
| Consulting & Implementation · product line · customer service management | 110 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 10 | 140 |
| Consulting & Implementation · product line · field service management | 68 | 222 |
| Consulting & Implementation · product line · financial services operations | 9 | 129 |
| Consulting & Implementation · product line · hardware asset management | 37 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 60 | 105 |
| Consulting & Implementation · product line · human resources | 126 | 275 |
| Consulting & Implementation · product line · it operations management health | 47 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 71 | 82 |
| Consulting & Implementation · product line · it service management pro | 86 | 118 |
| Consulting & Implementation · product line · it service management standard | 123 | 174 |
| Consulting & Implementation · product line · legal service delivery | 7 | 103 |
| Consulting & Implementation · product line · now assist creator | 57 | 247 |
| Consulting & Implementation · product line · now assist csm | 102 | 200 |
| Consulting & Implementation · product line · now assist hr | 105 | 184 |
| Consulting & Implementation · product line · now assist itsm | 121 | 267 |
| Consulting & Implementation · product line · operational technology management | 65 | 89 |
| Consulting & Implementation · product line · security incident response | 86 | 218 |
| Consulting & Implementation · product line · software asset management | 5 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 13 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 46 | 302 |
| Consulting & Implementation · product line · third party risk management | 70 | 113 |
| Consulting & Implementation · product line · vulnerability response | 91 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 59 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 33 | 120 |
| Consulting & Implementation · region · all | 84 | 1569 |
| Consulting & Implementation · region · ams | 48 | 420 |
| Consulting & Implementation · region · apj | 67 | 419 |
| Consulting & Implementation · region · emea | 108 | 420 |
| Reseller · country · ams / brazil | 24 | 37 |
| Reseller · region · all | 144 | 1198 |
| Reseller · region · ams | 85 | 235 |
Questions about 4MATT TECNOLOGIA DA INFORMACAO LTDA
- What is 4MATT TECNOLOGIA DA INFORMACAO LTDA's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: 4MATT TECNOLOGIA DA INFORMACAO LTDA is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), headquartered in Barueri, Brazil, with Product Line Achievements in 3 product lines (1 Validated Practice) and a customer satisfaction score of 4.71 out of 5.
- What is 4MATT TECNOLOGIA DA INFORMACAO LTDA best at on ServiceNow?
- ServiceNow has validated 4MATT TECNOLOGIA DA INFORMACAO LTDA's practice in Software Asset Management (SAM).
- Where does 4MATT TECNOLOGIA DA INFORMACAO LTDA operate?
- The Finder lists coverage in 37 countries with offices in Barueri (Brazil).