PartnerIndexServiceNow partner data, as published

Partner profile

ALTEN Italia logo

ALTEN Italia

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

ALTEN Italia is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Milan, Italy and a customer satisfaction score of 3.00 out of 5.

Partner Score
61.7
ServiceNow's ranking value, higher is better
Customer satisfaction
3.00 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
1
across 1 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
229 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Premier
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Milan, Italy
Legal entity
ALTEN ITALIA S.p.A. Società Unipersonale
Website
www.alten.it
Finder contact
alberto.silvestri@alten.it
Offices
Milan (Italy)
Industries served
Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology, Transportation and Logistics

About ALTEN Italia

As written by the partner in its Partner Finder record.

ALTEN is a leader in both outsourced Engineering and R&D and IT Services with more than 50,000 engineers in over 30 countries. Our engineers carry out complex and highly technical projects throughout the value chain of the most prestigious companies in all sectors of industry, services, and telecommunications. We contribute to develop innovative products & services and enabling businesse to optimize their organization, tools and process. Our innovation labs in cutting-edge technology fields (Big Data, Artificial Intelligence, Virtual Reality…), the quality of our human and technical organization, our network of engineering centers around the world, and our excellent knowledge of our customer's business environments, make us the preferred technological partner for key accounts in industry, telecoms and services. Our competence in ITIL processes, combined with the ability to design and implement solutions on ServiceNow platform drive our Customers to IT evolution easing business success.

Product line achievements

ServiceNow lists no Product Line Achievements for ALTEN Italia.

Certifications

How to read it. People is how many staff at ALTEN Italia hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
Human Resources (HR)Suite Certification - HR Professional1

Accredited people: 5 sales, 14 presales, 13 delivery.

Where ALTEN Italia operates

How to read it. Rows are grouped by the ServiceNow program in which ALTEN Italia declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaMilan (Italy)
Reseller
EMEAItalyMilan (Italy)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where ALTEN Italia appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada205419
Consulting & Implementation · country · ams / united states205419
Consulting & Implementation · country · apj / australia165419
Consulting & Implementation · country · apj / japan165419
Consulting & Implementation · country · apj / korea165419
Consulting & Implementation · country · apj / new zealand165419
Consulting & Implementation · country · emea / austria111420
Consulting & Implementation · country · emea / belgium111420
Consulting & Implementation · country · emea / bulgaria111420
Consulting & Implementation · country · emea / croatia110419
Consulting & Implementation · country · emea / czech republic111420
Consulting & Implementation · country · emea / denmark111420
Consulting & Implementation · country · emea / finland111420
Consulting & Implementation · country · emea / france110419
Consulting & Implementation · country · emea / germany111420
Consulting & Implementation · country · emea / greece111420
Consulting & Implementation · country · emea / hungary111420
Consulting & Implementation · country · emea / ireland110419
Consulting & Implementation · country · emea / italy111420
Consulting & Implementation · country · emea / lithuania110419
Consulting & Implementation · country · emea / luxembourg111420
Consulting & Implementation · country · emea / netherlands111420
Consulting & Implementation · country · emea / norway111420
Consulting & Implementation · country · emea / poland111420
Consulting & Implementation · country · emea / portugal111420
Consulting & Implementation · country · emea / romania110419
Consulting & Implementation · country · emea / slovakia111420
Consulting & Implementation · country · emea / slovenia111420
Consulting & Implementation · country · emea / spain111420
Consulting & Implementation · country · emea / sweden110419
Consulting & Implementation · country · emea / switzerland111420
Consulting & Implementation · country · emea / united kingdom111420
Consulting & Implementation · product line · human resources173275
Consulting & Implementation · region · all2291569
Consulting & Implementation · region · ams206420
Consulting & Implementation · region · apj165419
Consulting & Implementation · region · emea111420
Reseller · country · emea / italy2537
Reseller · region · all1151198
Reseller · region · emea74200

Questions about ALTEN Italia

What is ALTEN Italia's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: ALTEN Italia is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Milan, Italy and a customer satisfaction score of 3.00 out of 5.
What is ALTEN Italia best at on ServiceNow?
ServiceNow lists no product line achievements for ALTEN Italia.
Where does ALTEN Italia operate?
The Finder lists coverage in 36 countries with offices in Milan (Italy).