Partner profile
Reply
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Reply is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Milano, Italy.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Milano, Milan, Italy
- Legal entity
- Atlas Reply
- Website
- www.reply.it
- Finder contact
- info.atlas.it@reply.it
- Offices
- Frankfurt am Main (Germany), Milan (Italy), Roma (Italy), Rome (Italy)
- Industries served
- Energy and Utilities, Financial Services, Government, Manufacturing, Retail and Hospitality, Technology, Telco and Media, Transportation and Logistics
About Reply
As written by the partner in its Partner Finder record.
Reply is a leading, modern consulting firm providing end-to-end solutions on ServiceNow. Atlas Reply, AirWalk Reply and Live Reply GmbH are the companies of the Reply Group specialized in ServiceNow delivering consulting, system integration and digital services to organisations across markets and sectors. In doing so, the aim is to integrate and streamline processes, applications and devices leveraging ServiceNow cutting-edge features such as Artificial Intelligence and Process Automation.
Product line achievements
ServiceNow lists no Product Line Achievements for Reply.
Certifications
How to read it. People is how many staff at Reply hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 8 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 2 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 5 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 15 sales, 9 presales, 22 delivery.
Where Reply operates
How to read it. Rows are grouped by the ServiceNow program in which Reply declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Frankfurt am Main (Germany), Milan (Italy), Roma (Italy), Rome (Italy) |
| Reseller | ||
| EMEA | Italy | Milan (Italy), Roma (Italy), Rome (Italy) |
| Service Provider | ||
| EMEA | Italy | Milan (Italy), Roma (Italy), Rome (Italy) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Reply appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 882 | 918 |
| Build · region · ams | 882 | 918 |
| Build · region · apj | 882 | 918 |
| Build · region · emea | 882 | 918 |
| Consulting & Implementation · country · ams / canada | 339 | 419 |
| Consulting & Implementation · country · ams / united states | 339 | 419 |
| Consulting & Implementation · country · apj / australia | 328 | 419 |
| Consulting & Implementation · country · apj / japan | 328 | 419 |
| Consulting & Implementation · country · apj / korea | 328 | 419 |
| Consulting & Implementation · country · apj / new zealand | 328 | 419 |
| Consulting & Implementation · country · emea / austria | 342 | 420 |
| Consulting & Implementation · country · emea / belgium | 342 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 342 | 420 |
| Consulting & Implementation · country · emea / croatia | 341 | 419 |
| Consulting & Implementation · country · emea / czech republic | 342 | 420 |
| Consulting & Implementation · country · emea / denmark | 342 | 420 |
| Consulting & Implementation · country · emea / finland | 342 | 420 |
| Consulting & Implementation · country · emea / france | 341 | 419 |
| Consulting & Implementation · country · emea / germany | 342 | 420 |
| Consulting & Implementation · country · emea / greece | 342 | 420 |
| Consulting & Implementation · country · emea / hungary | 342 | 420 |
| Consulting & Implementation · country · emea / ireland | 341 | 419 |
| Consulting & Implementation · country · emea / italy | 342 | 420 |
| Consulting & Implementation · country · emea / lithuania | 341 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 342 | 420 |
| Consulting & Implementation · country · emea / netherlands | 342 | 420 |
| Consulting & Implementation · country · emea / norway | 342 | 420 |
| Consulting & Implementation · country · emea / poland | 342 | 420 |
| Consulting & Implementation · country · emea / portugal | 342 | 420 |
| Consulting & Implementation · country · emea / romania | 341 | 419 |
| Consulting & Implementation · country · emea / slovakia | 342 | 420 |
| Consulting & Implementation · country · emea / slovenia | 342 | 420 |
| Consulting & Implementation · country · emea / spain | 342 | 420 |
| Consulting & Implementation · country · emea / sweden | 341 | 419 |
| Consulting & Implementation · country · emea / switzerland | 342 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 342 | 420 |
| Consulting & Implementation · product line · app engine | 147 | 391 |
| Consulting & Implementation · product line · customer service management | 210 | 300 |
| Consulting & Implementation · product line · human resources | 176 | 275 |
| Consulting & Implementation · product line · now assist hr | 132 | 184 |
| Consulting & Implementation · product line · now assist itsm | 228 | 267 |
| Consulting & Implementation · product line · security incident response | 131 | 218 |
| Consulting & Implementation · product line · software asset management | 122 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 128 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 70 | 89 |
| Consulting & Implementation · product line · vulnerability response | 136 | 215 |
| Consulting & Implementation · region · all | 424 | 1569 |
| Consulting & Implementation · region · ams | 340 | 420 |
| Consulting & Implementation · region · apj | 328 | 419 |
| Consulting & Implementation · region · emea | 342 | 420 |
| Reseller · country · emea / italy | 31 | 37 |
| Reseller · region · all | 220 | 1198 |
| Reseller · region · emea | 123 | 200 |
| Service Provider · country · emea / italy | 32 | 32 |
| Service Provider · region · all | 612 | 614 |
| Service Provider · region · emea | 101 | 103 |
Questions about Reply
- What is Reply's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Reply is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Milano, Italy.
- What is Reply best at on ServiceNow?
- ServiceNow lists no product line achievements for Reply.
- Where does Reply operate?
- The Finder lists coverage in 36 countries with offices in Frankfurt am Main (Germany), Milan (Italy), Roma (Italy), Rome (Italy).