Partner profile

BT Automation Pty Ltd
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
BT Automation Pty Ltd is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Bywong, Australia and a customer satisfaction score of 4.33 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Bywong, New South Wales, Australia
- Legal entity
- BT Automation Pty Ltd
- Website
- btautomation.com.au
- Finder contact
- info@btautomation.com.au
- Offices
- Bywong (Australia), Singapore (Singapore)
- Industries served
- Education, Energy and Utilities, Government, Technology
About BT Automation Pty Ltd
As written by the partner in its Partner Finder record.
BT Automation supports customers at all stages of their ServiceNow journey, providing comprehensive ICT services. BT Automation is committed to providing successful customer outcomes to Federal, State and Local government agencies, and to non-government clients. Among other successes, our employees worked on a program that won the 2018 ACT Chief Minister's Award for Innovation for design of their ServiceNow Service Portals. BT Automation employs a broad range of ServiceNow consultants with years of experience in ServiceNow consulting and software development. Collectively, BT Automation's consultants are skilled across the ServiceNow platform and have successfully implemented ServiceNow at a number of government and non-government client sites since the company was founded in 2017. At a minimum, BT Automation consultants are ServiceNow Certified System Administrators.
Product line achievements
ServiceNow lists no Product Line Achievements for BT Automation Pty Ltd.
Certifications
How to read it. People is how many staff at BT Automation Pty Ltd hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 14 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 2 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Human Resources (HR) | Suite Certification - HR Professional | 2 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 6 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 4 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 3 |
Accredited people: 4 sales, 9 presales, 17 delivery.
Where BT Automation Pty Ltd operates
How to read it. Rows are grouped by the ServiceNow program in which BT Automation Pty Ltd declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand, Singapore | Bywong (Australia), Singapore (Singapore) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Asia Pacific & Japan | Australia, South Korea | Bywong (Australia) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where BT Automation Pty Ltd appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 211 | 419 |
| Consulting & Implementation · country · ams / united states | 211 | 419 |
| Consulting & Implementation · country · apj / australia | 144 | 419 |
| Consulting & Implementation · country · apj / japan | 144 | 419 |
| Consulting & Implementation · country · apj / korea | 144 | 419 |
| Consulting & Implementation · country · apj / new zealand | 144 | 419 |
| Consulting & Implementation · country · apj / singapore | 33 | 42 |
| Consulting & Implementation · country · emea / austria | 201 | 420 |
| Consulting & Implementation · country · emea / belgium | 201 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 201 | 420 |
| Consulting & Implementation · country · emea / croatia | 200 | 419 |
| Consulting & Implementation · country · emea / czech republic | 201 | 420 |
| Consulting & Implementation · country · emea / denmark | 201 | 420 |
| Consulting & Implementation · country · emea / finland | 201 | 420 |
| Consulting & Implementation · country · emea / france | 200 | 419 |
| Consulting & Implementation · country · emea / germany | 201 | 420 |
| Consulting & Implementation · country · emea / greece | 201 | 420 |
| Consulting & Implementation · country · emea / hungary | 201 | 420 |
| Consulting & Implementation · country · emea / ireland | 200 | 419 |
| Consulting & Implementation · country · emea / italy | 201 | 420 |
| Consulting & Implementation · country · emea / lithuania | 200 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 201 | 420 |
| Consulting & Implementation · country · emea / netherlands | 201 | 420 |
| Consulting & Implementation · country · emea / norway | 201 | 420 |
| Consulting & Implementation · country · emea / poland | 201 | 420 |
| Consulting & Implementation · country · emea / portugal | 201 | 420 |
| Consulting & Implementation · country · emea / romania | 200 | 419 |
| Consulting & Implementation · country · emea / slovakia | 201 | 420 |
| Consulting & Implementation · country · emea / slovenia | 201 | 420 |
| Consulting & Implementation · country · emea / spain | 201 | 420 |
| Consulting & Implementation · country · emea / sweden | 200 | 419 |
| Consulting & Implementation · country · emea / switzerland | 201 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 201 | 420 |
| Consulting & Implementation · product line · app engine | 158 | 391 |
| Consulting & Implementation · product line · customer service management | 214 | 300 |
| Consulting & Implementation · product line · field service management | 135 | 222 |
| Consulting & Implementation · product line · hardware asset management | 124 | 286 |
| Consulting & Implementation · product line · human resources | 91 | 275 |
| Consulting & Implementation · product line · risk resilience sustainability | 121 | 189 |
| Consulting & Implementation · product line · security incident response | 135 | 218 |
| Consulting & Implementation · product line · software asset management | 129 | 275 |
| Consulting & Implementation · product line · vulnerability response | 141 | 215 |
| Consulting & Implementation · region · all | 253 | 1569 |
| Consulting & Implementation · region · ams | 212 | 420 |
| Consulting & Implementation · region · apj | 144 | 419 |
| Consulting & Implementation · region · emea | 201 | 420 |
| Reseller · country · apj / australia | 4 | 53 |
| Reseller · country · apj / korea | 3 | 17 |
| Reseller · region · all | 43 | 1198 |
| Reseller · region · apj | 10 | 126 |
Questions about BT Automation Pty Ltd
- What is BT Automation Pty Ltd's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: BT Automation Pty Ltd is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Bywong, Australia and a customer satisfaction score of 4.33 out of 5.
- What is BT Automation Pty Ltd best at on ServiceNow?
- ServiceNow lists no product line achievements for BT Automation Pty Ltd.
- Where does BT Automation Pty Ltd operate?
- The Finder lists coverage in 37 countries with offices in Bywong (Australia), Singapore (Singapore).