PartnerIndexServiceNow partner data, as published

Partner profile

Business Integration Partners spa logo

Business Integration Partners spa

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Business Integration Partners spa is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Milan, Italy and a customer satisfaction score of 4.64 out of 5.

Partner Score
51.4
ServiceNow's ranking value, higher is better
Customer satisfaction
4.64 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
13
across 12 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
254 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Milan, Italy
Legal entity
Business Integration Partners spa
Website
www.bip-group.com/
Finder contact
francesco.carbone@bip-group.com
Offices
Milan (Italy)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics

About Business Integration Partners spa

As written by the partner in its Partner Finder record.

Founded in Italy in 2003, BIP (Business Integration Partners) is a leading multinational consulting firm headquartered in Milan. With a global team of over 6,500 professionals operating across 14 countries, the company specializes in management consulting, digital transformation, and sustainable innovation. BIP operates at the intersection of business and technology through seven Centers of Excellence, including CyberSec, Sustainability, and xTech (AI & Data Science). Its service portfolio covers: - Strategy & Innovation: Reshaping business models and strategic foresight. - Digital Transformation: Cloud journeys, Martech adoption, and AI integration. - Operational Excellence: Process mining, industry 4.0, and supply chain optimization. - People & Culture: Change management and future-of-work organizational evolution.

Product line achievements

ServiceNow lists no Product Line Achievements for Business Integration Partners spa.

Certifications

How to read it. People is how many staff at Business Integration Partners spa hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)2
Customer Service Management (CSM)Suite Certification - CSM Professional1
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Human Resources (HR)Suite Certification - HR Professional1
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)1
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Workflow Data FabricSuite Certification - Workflow Data Fabric1
Workplace Service DeliverySuite Certification - Workplace Service Delivery1

Accredited people: 16 sales, 5 presales, 9 delivery.

Where Business Integration Partners spa operates

How to read it. Rows are grouped by the ServiceNow program in which Business Integration Partners spa declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaMilan (Italy)
Reseller
EMEABelgium, United Kingdom, Ireland, ItalyMilan (Italy)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Business Integration Partners spa appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada293419
Consulting & Implementation · country · ams / united states293419
Consulting & Implementation · country · apj / australia265419
Consulting & Implementation · country · apj / japan265419
Consulting & Implementation · country · apj / korea265419
Consulting & Implementation · country · apj / new zealand265419
Consulting & Implementation · country · emea / austria166420
Consulting & Implementation · country · emea / belgium166420
Consulting & Implementation · country · emea / bulgaria166420
Consulting & Implementation · country · emea / croatia165419
Consulting & Implementation · country · emea / czech republic166420
Consulting & Implementation · country · emea / denmark166420
Consulting & Implementation · country · emea / finland166420
Consulting & Implementation · country · emea / france165419
Consulting & Implementation · country · emea / germany166420
Consulting & Implementation · country · emea / greece166420
Consulting & Implementation · country · emea / hungary166420
Consulting & Implementation · country · emea / ireland165419
Consulting & Implementation · country · emea / italy166420
Consulting & Implementation · country · emea / lithuania165419
Consulting & Implementation · country · emea / luxembourg166420
Consulting & Implementation · country · emea / netherlands166420
Consulting & Implementation · country · emea / norway166420
Consulting & Implementation · country · emea / poland166420
Consulting & Implementation · country · emea / portugal166420
Consulting & Implementation · country · emea / romania165419
Consulting & Implementation · country · emea / slovakia166420
Consulting & Implementation · country · emea / slovenia166420
Consulting & Implementation · country · emea / spain166420
Consulting & Implementation · country · emea / sweden165419
Consulting & Implementation · country · emea / switzerland166420
Consulting & Implementation · country · emea / united kingdom166420
Consulting & Implementation · product line · app engine267391
Consulting & Implementation · product line · customer service management255300
Consulting & Implementation · product line · field service management181222
Consulting & Implementation · product line · human resources231275
Consulting & Implementation · product line · now assist csm178200
Consulting & Implementation · product line · now assist hr165184
Consulting & Implementation · product line · now assist itsm185267
Consulting & Implementation · product line · risk resilience sustainability162189
Consulting & Implementation · product line · software asset management212275
Consulting & Implementation · product line · strategic portfolio management standard226302
Consulting & Implementation · product line · workflow data fabric126145
Consulting & Implementation · product line · workplace service delivery103120
Consulting & Implementation · region · all2541569
Consulting & Implementation · region · ams294420
Consulting & Implementation · region · apj265419
Consulting & Implementation · region · emea166420
Reseller · country · emea / belgium3951
Reseller · country · emea / ireland4760
Reseller · country · emea / italy3337
Reseller · country · emea / united kingdom78109
Reseller · region · all2461198
Reseller · region · emea139200

Questions about Business Integration Partners spa

What is Business Integration Partners spa's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Business Integration Partners spa is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Milan, Italy and a customer satisfaction score of 4.64 out of 5.
What is Business Integration Partners spa best at on ServiceNow?
ServiceNow lists no product line achievements for Business Integration Partners spa.
Where does Business Integration Partners spa operate?
The Finder lists coverage in 36 countries with offices in Milan (Italy).