PartnerIndexServiceNow partner data, as published

Partner profile

Computer Aid, Inc. logo

Computer Aid, Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Computer Aid, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Allentown, United States and a customer satisfaction score of 3.50 out of 5.

Partner Score
81.5
ServiceNow's ranking value, higher is better
Customer satisfaction
3.50 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
18
across 6 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
168 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
Select
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Allentown, Pennsylvania, United States
Legal entity
Computer Aid Inc
Website
www.cai.io
Finder contact
inquire@cai.io
Offices
Allentown (United States)
Industries served
Education, Energy and Utilities, Government, Healthcare and Life Sciences, Technology, Transportation and Logistics

About Computer Aid, Inc.

As written by the partner in its Partner Finder record.

CAI is a leading business technology services firm committed to helping private and public organizations drive value, improve productivity and enhance customer experience. The firm specializes in digital transformation services, including application management, strategy and consulting, intelligent automation, contingent workforce solutions, IT service management and business analytics. Founded in 1981 and headquartered in Allentown, PA, CAI is a privately-held company with offices throughout the United States, Canada, and the Asia-Pacific region. We make up a diverse and innovative global team known for providing right-sized strategy, solutions and ongoing support for our customers.

Product line achievements

ServiceNow lists no Product Line Achievements for Computer Aid, Inc..

Certifications

How to read it. People is how many staff at Computer Aid, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)7
Enterprise ArchitectureCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
Enterprise Architecture Implementation Delivery Accreditation1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Human Resources (HR)Suite Certification - HR Professional1
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4

Accredited people: 80 sales, 22 presales, 12 delivery.

Where Computer Aid, Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which Computer Aid, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesAllentown (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasUnited StatesAllentown (United States)
Service Provider
AmericasUnited StatesAllentown (United States)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Computer Aid, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada105419
Consulting & Implementation · country · ams / united states105419
Consulting & Implementation · country · apj / australia178419
Consulting & Implementation · country · apj / japan178419
Consulting & Implementation · country · apj / korea178419
Consulting & Implementation · country · apj / new zealand178419
Consulting & Implementation · country · emea / austria204420
Consulting & Implementation · country · emea / belgium204420
Consulting & Implementation · country · emea / bulgaria204420
Consulting & Implementation · country · emea / croatia203419
Consulting & Implementation · country · emea / czech republic204420
Consulting & Implementation · country · emea / denmark204420
Consulting & Implementation · country · emea / finland204420
Consulting & Implementation · country · emea / france203419
Consulting & Implementation · country · emea / germany204420
Consulting & Implementation · country · emea / greece204420
Consulting & Implementation · country · emea / hungary204420
Consulting & Implementation · country · emea / ireland203419
Consulting & Implementation · country · emea / italy204420
Consulting & Implementation · country · emea / lithuania203419
Consulting & Implementation · country · emea / luxembourg204420
Consulting & Implementation · country · emea / netherlands204420
Consulting & Implementation · country · emea / norway204420
Consulting & Implementation · country · emea / poland204420
Consulting & Implementation · country · emea / portugal204420
Consulting & Implementation · country · emea / romania203419
Consulting & Implementation · country · emea / slovakia204420
Consulting & Implementation · country · emea / slovenia204420
Consulting & Implementation · country · emea / spain204420
Consulting & Implementation · country · emea / sweden203419
Consulting & Implementation · country · emea / switzerland204420
Consulting & Implementation · country · emea / united kingdom204420
Consulting & Implementation · product line · app engine163391
Consulting & Implementation · product line · enterprise architecture82140
Consulting & Implementation · product line · hardware asset management128286
Consulting & Implementation · product line · human resources81275
Consulting & Implementation · product line · software asset management133275
Consulting & Implementation · product line · strategic portfolio management standard139302
Consulting & Implementation · region · all1681569
Consulting & Implementation · region · ams105420
Consulting & Implementation · region · apj178419
Consulting & Implementation · region · emea204420
Reseller · country · ams / united states87212
Reseller · region · all1651198
Reseller · region · ams96235
Service Provider · country · ams / united states63128
Service Provider · region · all157614
Service Provider · region · ams68139

Questions about Computer Aid, Inc.

What is Computer Aid, Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Computer Aid, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Allentown, United States and a customer satisfaction score of 3.50 out of 5.
What is Computer Aid, Inc. best at on ServiceNow?
ServiceNow lists no product line achievements for Computer Aid, Inc..
Where does Computer Aid, Inc. operate?
The Finder lists coverage in 36 countries with offices in Allentown (United States).