CRI Advantage

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

Company

Headquarters

Idaho Falls, Idaho, United States

Legal entity

CRI Advantage Inc

Website

www.criadvantage.com

Finder contact

solutions@criadvantage.com

Offices

Idaho Falls (United States)

Industries served

Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology

About CRI Advantage

As written by the partner in its Partner Finder record.

CRI Advantage is an Elite ServiceNow Partner that provides industry-leading Implementations, Post-Go-Live support, and Managed Services for Commercial and Public Sector organizations. CRI is aligned with ITIL (Information Technology Infrastructure Library) and ServiceNow best practices. Our expertise across the platform includes IT, Customer, Employee, and Creator workflows. With CRI and ServiceNow, you can experience a multitude of benefits like improvement of operational efficiencies, automation of routine processes, management of security incidents, easy adaptation to changing conditions, and the ability to work within a single platform. Headquartered in Boise, ID with offices across the US, CRI can provide your company with ServiceNow solutions tailored to your organization. For more than 35 years, CRI has successfully helped over 600 customers unlock productivity across their organizations. Get more out of your ServiceNow investment with CRI as your trusted Partner.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Certifications

How to read it. People is how many staff at CRI Advantage hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 27 sales, 23 presales, 20 delivery.

Where CRI Advantage operates

How to read it. Rows are grouped by the ServiceNow program in which CRI Advantage declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where CRI Advantage appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.