PartnerIndexServiceNow partner data, as published

Partner profile

Cross ALM GmbH logo

Cross ALM GmbH

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Cross ALM GmbH is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), Reseller (Registered), headquartered in Berlin, Germany.

Partner Score
37.8
ServiceNow's ranking value, higher is better
Customer satisfaction
n/p of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
0
across 0 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
738 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Registered
Reseller
Registered
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Berlin, Germany
Legal entity
Cross ALM GmbH
Website
crossalm.com/
Finder contact
ali.hamoudi@crossalm.com
Offices
Berlin (Germany)
Industries served
Education, Energy and Utilities, Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About Cross ALM GmbH

As written by the partner in its Partner Finder record.

Cross ALM is a Berlin-based IT consulting company with ITIL 4-certified consultants and a leading bridge between ServiceNow, SAP and Atlassian for the DACH mid-market, with growing business across Europe and AI-enabled products. Since 2015, we have helped organizations improve IT processes and build scalable service environments. Our portfolio connects three areas that are often treated separately: processes and organization, enterprise platforms, and integration products. We combine ITSM, IT management and agile process expertise with hands-on know-how in ServiceNow, SAP and Jira and our own connector technology. As a ServiceNow Consulting & Implementation, Reseller and Build Partner, we support customers from strategy and architecture through implementation, automation and optimization. Our connectors integrate complex enterprise system landscapes across ServiceNow, Jira and SAP, including SAP Solution Manager and SAP Cloud ALM, enabling seamless end-to-end processes.

Product line achievements

ServiceNow lists no Product Line Achievements for Cross ALM GmbH.

Certifications

No certifications are listed.

Accredited people: 3 sales, 2 presales, 0 delivery.

Where Cross ALM GmbH operates

How to read it. Rows are grouped by the ServiceNow program in which Cross ALM GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaBerlin (Germany)
Reseller
EMEAAustria, Switzerland, GermanyBerlin (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Cross ALM GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all150918
Build · region · ams153918
Build · region · apj144918
Build · region · emea151918
Consulting & Implementation · country · ams / canada385419
Consulting & Implementation · country · ams / united states385419
Consulting & Implementation · country · apj / australia384419
Consulting & Implementation · country · apj / japan384419
Consulting & Implementation · country · apj / korea384419
Consulting & Implementation · country · apj / new zealand384419
Consulting & Implementation · country · emea / austria383420
Consulting & Implementation · country · emea / belgium383420
Consulting & Implementation · country · emea / bulgaria383420
Consulting & Implementation · country · emea / croatia382419
Consulting & Implementation · country · emea / czech republic383420
Consulting & Implementation · country · emea / denmark383420
Consulting & Implementation · country · emea / finland383420
Consulting & Implementation · country · emea / france382419
Consulting & Implementation · country · emea / germany383420
Consulting & Implementation · country · emea / greece383420
Consulting & Implementation · country · emea / hungary383420
Consulting & Implementation · country · emea / ireland382419
Consulting & Implementation · country · emea / italy383420
Consulting & Implementation · country · emea / lithuania382419
Consulting & Implementation · country · emea / luxembourg383420
Consulting & Implementation · country · emea / netherlands383420
Consulting & Implementation · country · emea / norway383420
Consulting & Implementation · country · emea / poland383420
Consulting & Implementation · country · emea / portugal383420
Consulting & Implementation · country · emea / romania382419
Consulting & Implementation · country · emea / slovakia383420
Consulting & Implementation · country · emea / slovenia383420
Consulting & Implementation · country · emea / spain383420
Consulting & Implementation · country · emea / sweden382419
Consulting & Implementation · country · emea / switzerland383420
Consulting & Implementation · country · emea / united kingdom383420
Consulting & Implementation · region · all7381569
Consulting & Implementation · region · ams386420
Consulting & Implementation · region · apj384419
Consulting & Implementation · region · emea383420
Reseller · country · emea / austria5254
Reseller · country · emea / germany8594
Reseller · country · emea / switzerland7376
Reseller · region · all4971198
Reseller · region · emea185200

Questions about Cross ALM GmbH

What is Cross ALM GmbH's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Cross ALM GmbH is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), Reseller (Registered), headquartered in Berlin, Germany.
What is Cross ALM GmbH best at on ServiceNow?
ServiceNow lists no product line achievements for Cross ALM GmbH.
Where does Cross ALM GmbH operate?
The Finder lists coverage in 36 countries with offices in Berlin (Germany).