Partner profile

DSS -Digital and Software Solutions Ltd.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
DSS -Digital and Software Solutions Ltd. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), headquartered in Sofia, Bulgaria and a customer satisfaction score of 4.27 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Sofia, Sofia-Grad, Bulgaria
- Legal entity
- Digital and Software Solutions Ltd
- Website
- dss.bg
- Finder contact
- office@dss.bg
- Offices
- Sofia (Bulgaria)
- Industries served
- Education, Energy and Utilities, Financial Services, Manufacturing, Technology
About DSS -Digital and Software Solutions Ltd.
As written by the partner in its Partner Finder record.
With 300+ projects delivered, DSS is a European consulting partner that helps enterprises unlock the full value of the ServiceNow Platform. Our nearshore delivery model gives customers faster access to senior, certified consultants, agile collaboration, and outcomes they can count on. We lead with AI — guiding clients through the adoption of AI Agents, Now Assist, and agentic workflows that augment teams and accelerate every interaction. Around that, we bring proven multi-module expertise across ITSM, CSM, FSM, HRSD, ITOM, SecOps, GRC, integrations, and custom application development, supported end-to-end by advisory, implementation, optimisation, and managed services. From first-module launches to enterprise-wide AI transformations, DSS is the partner that turns ServiceNow ambition into measurable business performance. Reach out to us at office@dss.bg or learn more at dss.bg.
Product line achievements
ServiceNow lists no Product Line Achievements for DSS -Digital and Software Solutions Ltd..
Certifications
How to read it. People is how many staff at DSS -Digital and Software Solutions Ltd. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 15 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 1 |
| Enterprise Architecture Implementation Delivery Accreditation | 1 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 1 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 1 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 2 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 6 sales, 11 presales, 16 delivery.
Where DSS -Digital and Software Solutions Ltd. operates
How to read it. Rows are grouped by the ServiceNow program in which DSS -Digital and Software Solutions Ltd. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Sofia (Bulgaria) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where DSS -Digital and Software Solutions Ltd. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 151 | 918 |
| Build · region · ams | 156 | 918 |
| Build · region · apj | 147 | 918 |
| Build · region · emea | 154 | 918 |
| Consulting & Implementation · country · ams / canada | 335 | 419 |
| Consulting & Implementation · country · ams / united states | 335 | 419 |
| Consulting & Implementation · country · apj / australia | 332 | 419 |
| Consulting & Implementation · country · apj / japan | 332 | 419 |
| Consulting & Implementation · country · apj / korea | 332 | 419 |
| Consulting & Implementation · country · apj / new zealand | 332 | 419 |
| Consulting & Implementation · country · emea / austria | 281 | 420 |
| Consulting & Implementation · country · emea / belgium | 281 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 281 | 420 |
| Consulting & Implementation · country · emea / croatia | 280 | 419 |
| Consulting & Implementation · country · emea / czech republic | 281 | 420 |
| Consulting & Implementation · country · emea / denmark | 281 | 420 |
| Consulting & Implementation · country · emea / finland | 281 | 420 |
| Consulting & Implementation · country · emea / france | 280 | 419 |
| Consulting & Implementation · country · emea / germany | 281 | 420 |
| Consulting & Implementation · country · emea / greece | 281 | 420 |
| Consulting & Implementation · country · emea / hungary | 281 | 420 |
| Consulting & Implementation · country · emea / ireland | 280 | 419 |
| Consulting & Implementation · country · emea / italy | 281 | 420 |
| Consulting & Implementation · country · emea / lithuania | 280 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 281 | 420 |
| Consulting & Implementation · country · emea / netherlands | 281 | 420 |
| Consulting & Implementation · country · emea / norway | 281 | 420 |
| Consulting & Implementation · country · emea / poland | 281 | 420 |
| Consulting & Implementation · country · emea / portugal | 281 | 420 |
| Consulting & Implementation · country · emea / romania | 280 | 419 |
| Consulting & Implementation · country · emea / slovakia | 281 | 420 |
| Consulting & Implementation · country · emea / slovenia | 281 | 420 |
| Consulting & Implementation · country · emea / spain | 281 | 420 |
| Consulting & Implementation · country · emea / sweden | 280 | 419 |
| Consulting & Implementation · country · emea / switzerland | 281 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 281 | 420 |
| Consulting & Implementation · product line · app engine | 350 | 391 |
| Consulting & Implementation · product line · customer service management | 283 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 136 | 140 |
| Consulting & Implementation · product line · field service management | 211 | 222 |
| Consulting & Implementation · product line · human resources | 165 | 275 |
| Consulting & Implementation · product line · now assist csm | 193 | 200 |
| Consulting & Implementation · product line · now assist hr | 127 | 184 |
| Consulting & Implementation · product line · risk resilience sustainability | 108 | 189 |
| Consulting & Implementation · product line · strategic portfolio management standard | 283 | 302 |
| Consulting & Implementation · product line · workplace service delivery | 117 | 120 |
| Consulting & Implementation · region · all | 350 | 1569 |
| Consulting & Implementation · region · ams | 336 | 420 |
| Consulting & Implementation · region · apj | 332 | 419 |
| Consulting & Implementation · region · emea | 281 | 420 |
Questions about DSS -Digital and Software Solutions Ltd.
- What is DSS -Digital and Software Solutions Ltd.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: DSS -Digital and Software Solutions Ltd. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), headquartered in Sofia, Bulgaria and a customer satisfaction score of 4.27 out of 5.
- What is DSS -Digital and Software Solutions Ltd. best at on ServiceNow?
- ServiceNow lists no product line achievements for DSS -Digital and Software Solutions Ltd..
- Where does DSS -Digital and Software Solutions Ltd. operate?
- The Finder lists coverage in 36 countries with offices in Sofia (Bulgaria).