PartnerIndexServiceNow partner data, as published

Partner profile

DSS -Digital and Software Solutions Ltd. logo

DSS -Digital and Software Solutions Ltd.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

DSS -Digital and Software Solutions Ltd. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), headquartered in Sofia, Bulgaria and a customer satisfaction score of 4.27 out of 5.

Partner Score
43.0
ServiceNow's ranking value, higher is better
Customer satisfaction
4.27 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
28
across 10 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
350 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Registered
Reseller
not in program
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Sofia, Sofia-Grad, Bulgaria
Legal entity
Digital and Software Solutions Ltd
Website
dss.bg
Finder contact
office@dss.bg
Offices
Sofia (Bulgaria)
Industries served
Education, Energy and Utilities, Financial Services, Manufacturing, Technology

About DSS -Digital and Software Solutions Ltd.

As written by the partner in its Partner Finder record.

With 300+ projects delivered, DSS is a European consulting partner that helps enterprises unlock the full value of the ServiceNow Platform. Our nearshore delivery model gives customers faster access to senior, certified consultants, agile collaboration, and outcomes they can count on. We lead with AI — guiding clients through the adoption of AI Agents, Now Assist, and agentic workflows that augment teams and accelerate every interaction. Around that, we bring proven multi-module expertise across ITSM, CSM, FSM, HRSD, ITOM, SecOps, GRC, integrations, and custom application development, supported end-to-end by advisory, implementation, optimisation, and managed services. From first-module launches to enterprise-wide AI transformations, DSS is the partner that turns ServiceNow ambition into measurable business performance. Reach out to us at office@dss.bg or learn more at dss.bg.

Product line achievements

ServiceNow lists no Product Line Achievements for DSS -Digital and Software Solutions Ltd..

Certifications

How to read it. People is how many staff at DSS -Digital and Software Solutions Ltd. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)15
Customer Service Management (CSM)Suite Certification - CSM Professional1
Enterprise ArchitectureCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Human Resources (HR)Suite Certification - HR Professional1
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)3
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2
Workplace Service DeliverySuite Certification - Workplace Service Delivery1

Accredited people: 6 sales, 11 presales, 16 delivery.

Where DSS -Digital and Software Solutions Ltd. operates

How to read it. Rows are grouped by the ServiceNow program in which DSS -Digital and Software Solutions Ltd. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaSofia (Bulgaria)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where DSS -Digital and Software Solutions Ltd. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all151918
Build · region · ams156918
Build · region · apj147918
Build · region · emea154918
Consulting & Implementation · country · ams / canada335419
Consulting & Implementation · country · ams / united states335419
Consulting & Implementation · country · apj / australia332419
Consulting & Implementation · country · apj / japan332419
Consulting & Implementation · country · apj / korea332419
Consulting & Implementation · country · apj / new zealand332419
Consulting & Implementation · country · emea / austria281420
Consulting & Implementation · country · emea / belgium281420
Consulting & Implementation · country · emea / bulgaria281420
Consulting & Implementation · country · emea / croatia280419
Consulting & Implementation · country · emea / czech republic281420
Consulting & Implementation · country · emea / denmark281420
Consulting & Implementation · country · emea / finland281420
Consulting & Implementation · country · emea / france280419
Consulting & Implementation · country · emea / germany281420
Consulting & Implementation · country · emea / greece281420
Consulting & Implementation · country · emea / hungary281420
Consulting & Implementation · country · emea / ireland280419
Consulting & Implementation · country · emea / italy281420
Consulting & Implementation · country · emea / lithuania280419
Consulting & Implementation · country · emea / luxembourg281420
Consulting & Implementation · country · emea / netherlands281420
Consulting & Implementation · country · emea / norway281420
Consulting & Implementation · country · emea / poland281420
Consulting & Implementation · country · emea / portugal281420
Consulting & Implementation · country · emea / romania280419
Consulting & Implementation · country · emea / slovakia281420
Consulting & Implementation · country · emea / slovenia281420
Consulting & Implementation · country · emea / spain281420
Consulting & Implementation · country · emea / sweden280419
Consulting & Implementation · country · emea / switzerland281420
Consulting & Implementation · country · emea / united kingdom281420
Consulting & Implementation · product line · app engine350391
Consulting & Implementation · product line · customer service management283300
Consulting & Implementation · product line · enterprise architecture136140
Consulting & Implementation · product line · field service management211222
Consulting & Implementation · product line · human resources165275
Consulting & Implementation · product line · now assist csm193200
Consulting & Implementation · product line · now assist hr127184
Consulting & Implementation · product line · risk resilience sustainability108189
Consulting & Implementation · product line · strategic portfolio management standard283302
Consulting & Implementation · product line · workplace service delivery117120
Consulting & Implementation · region · all3501569
Consulting & Implementation · region · ams336420
Consulting & Implementation · region · apj332419
Consulting & Implementation · region · emea281420

Questions about DSS -Digital and Software Solutions Ltd.

What is DSS -Digital and Software Solutions Ltd.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: DSS -Digital and Software Solutions Ltd. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), headquartered in Sofia, Bulgaria and a customer satisfaction score of 4.27 out of 5.
What is DSS -Digital and Software Solutions Ltd. best at on ServiceNow?
ServiceNow lists no product line achievements for DSS -Digital and Software Solutions Ltd..
Where does DSS -Digital and Software Solutions Ltd. operate?
The Finder lists coverage in 36 countries with offices in Sofia (Bulgaria).