Partner profile
Empedus
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Empedus is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Premier), Service Provider (Select), headquartered in ATHENS, Greece.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- ATHENS, Attiki, Greece
- Legal entity
- Empedus
- Website
- www.empedus.com
- Finder contact
- contact@empedus.com
- Offices
- Athens (Greece)
- Industries served
- Government, Technology
About Empedus
As written by the partner in its Partner Finder record.
Empedus is a technology and management consulting company founded by a number of leading experts in IT Governance, IT Service Management, Project Management, Business Continuity and Information Security. Our mission is to help unleash the tremendous potential that exists in every organization, often untapped due to inefficient processes and poor training. We are offering high quality Servicenow services to help our clients to become more efficient, gain better control of their operations and provide better services and experience for their customers. We are developing powerful business apps on the Servicenow platform and helping them to re-shape the established ITSM and ITBM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways of working, such as Lean, Agile, and DevOps.
Product line achievements
ServiceNow lists no Product Line Achievements for Empedus.
Certifications
How to read it. People is how many staff at Empedus hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 18 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 1 |
| Enterprise Architecture Implementation Delivery Accreditation | 1 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 1 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 2 |
Accredited people: 26 sales, 26 presales, 42 delivery.
Where Empedus operates
How to read it. Rows are grouped by the ServiceNow program in which Empedus declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Athens (Greece) |
| Reseller | ||
| EMEA | Greece, Italy, Romania | Athens (Greece) |
| Service Provider | ||
| EMEA | Greece, Italy, Romania | Athens (Greece) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Empedus appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 350 | 918 |
| Build · region · ams | 347 | 918 |
| Build · region · apj | 348 | 918 |
| Build · region · emea | 347 | 918 |
| Consulting & Implementation · country · ams / canada | 343 | 419 |
| Consulting & Implementation · country · ams / united states | 343 | 419 |
| Consulting & Implementation · country · apj / australia | 335 | 419 |
| Consulting & Implementation · country · apj / japan | 335 | 419 |
| Consulting & Implementation · country · apj / korea | 335 | 419 |
| Consulting & Implementation · country · apj / new zealand | 335 | 419 |
| Consulting & Implementation · country · emea / austria | 345 | 420 |
| Consulting & Implementation · country · emea / belgium | 345 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 345 | 420 |
| Consulting & Implementation · country · emea / croatia | 344 | 419 |
| Consulting & Implementation · country · emea / czech republic | 345 | 420 |
| Consulting & Implementation · country · emea / denmark | 345 | 420 |
| Consulting & Implementation · country · emea / finland | 345 | 420 |
| Consulting & Implementation · country · emea / france | 344 | 419 |
| Consulting & Implementation · country · emea / germany | 345 | 420 |
| Consulting & Implementation · country · emea / greece | 345 | 420 |
| Consulting & Implementation · country · emea / hungary | 345 | 420 |
| Consulting & Implementation · country · emea / ireland | 344 | 419 |
| Consulting & Implementation · country · emea / italy | 345 | 420 |
| Consulting & Implementation · country · emea / lithuania | 344 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 345 | 420 |
| Consulting & Implementation · country · emea / netherlands | 345 | 420 |
| Consulting & Implementation · country · emea / norway | 345 | 420 |
| Consulting & Implementation · country · emea / poland | 345 | 420 |
| Consulting & Implementation · country · emea / portugal | 345 | 420 |
| Consulting & Implementation · country · emea / romania | 344 | 419 |
| Consulting & Implementation · country · emea / slovakia | 345 | 420 |
| Consulting & Implementation · country · emea / slovenia | 345 | 420 |
| Consulting & Implementation · country · emea / spain | 345 | 420 |
| Consulting & Implementation · country · emea / sweden | 344 | 419 |
| Consulting & Implementation · country · emea / switzerland | 345 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 345 | 420 |
| Consulting & Implementation · product line · app engine | 173 | 391 |
| Consulting & Implementation · product line · customer service management | 221 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 86 | 140 |
| Consulting & Implementation · product line · field service management | 143 | 222 |
| Consulting & Implementation · product line · financial services operations | 81 | 129 |
| Consulting & Implementation · product line · manufacturing commercial operations | 42 | 50 |
| Consulting & Implementation · product line · now assist creator | 140 | 247 |
| Consulting & Implementation · product line · risk resilience sustainability | 126 | 189 |
| Consulting & Implementation · product line · security incident response | 141 | 218 |
| Consulting & Implementation · product line · strategic portfolio management standard | 147 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 72 | 89 |
| Consulting & Implementation · region · all | 426 | 1569 |
| Consulting & Implementation · region · ams | 344 | 420 |
| Consulting & Implementation · region · apj | 335 | 419 |
| Consulting & Implementation · region · emea | 345 | 420 |
| Reseller · country · emea / greece | 17 | 23 |
| Reseller · country · emea / italy | 26 | 37 |
| Reseller · country · emea / romania | 16 | 20 |
| Reseller · region · all | 124 | 1198 |
| Reseller · region · emea | 79 | 200 |
| Service Provider · country · emea / greece | 9 | 12 |
| Service Provider · country · emea / italy | 20 | 32 |
| Service Provider · country · emea / romania | 8 | 12 |
| Service Provider · region · all | 50 | 614 |
| Service Provider · region · emea | 35 | 103 |
Questions about Empedus
- What is Empedus's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Empedus is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Premier), Service Provider (Select), headquartered in ATHENS, Greece.
- What is Empedus best at on ServiceNow?
- ServiceNow lists no product line achievements for Empedus.
- Where does Empedus operate?
- The Finder lists coverage in 36 countries with offices in Athens (Greece).