Partner profile

FirstQA Systems Limited
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
FirstQA Systems Limited is a Select ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Yokohama, Japan and a customer satisfaction score of 5.00 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Yokohama, Kanagawa, Japan
- Legal entity
- FirstQA Systems KK
- Website
- www.firstqa.com
- Finder contact
- naveen.mv@firstqa.com
- Offices
- Yokohama (Japan)
- Industries served
- Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology, Transportation and Logistics
About FirstQA Systems Limited
As written by the partner in its Partner Finder record.
With global HQ in Japan, FirstQA Systems Limited delivers Digital Transformation (DX) solutions to Fortune 500 and Nikkei 225 companies in Japan, USA and UK. As one of the oldest ServiceNow Premier Partner, FirstQA's ServiceNow Center of Excellence (CoE) leverages solution architecture expertise with strong knowledge of ServiceNow platform to deliver Consulting, Implementation, Upgrades and Development services. Our ServiceNow CoE has expertise in GRC, SecOps, ITOM, ITAM, HRSD and ITSM. We are also experts in enterprise integrations using Integration Hub. FirstQA Systems had delivered hundreds of global ServiceNow projects. We know, you have a choice of service providers, however, by engaging FirstQA Systems, we can assure you of the success of your ServiceNow initiatives through unique blend of our focus on nurturing long term relationship, our consulting led ServiceNow expertise and our commitment to service excellence. Please visit us at https://firstqa.com/
Product line achievements
ServiceNow lists no Product Line Achievements for FirstQA Systems Limited.
Certifications
How to read it. People is how many staff at FirstQA Systems Limited hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 11 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 3 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 1 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 1 | |
| Employee Center Accreditation | 1 | |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 24 sales, 70 presales, 20 delivery.
Where FirstQA Systems Limited operates
How to read it. Rows are grouped by the ServiceNow program in which FirstQA Systems Limited declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, India, Japan, South Korea, New Zealand | Yokohama (Japan) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | — |
| Asia Pacific & Japan | India, Japan | Yokohama (Japan) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where FirstQA Systems Limited appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 300 | 419 |
| Consulting & Implementation · country · ams / united states | 300 | 419 |
| Consulting & Implementation · country · apj / australia | 88 | 419 |
| Consulting & Implementation · country · apj / india | 33 | 69 |
| Consulting & Implementation · country · apj / japan | 88 | 419 |
| Consulting & Implementation · country · apj / korea | 88 | 419 |
| Consulting & Implementation · country · apj / new zealand | 88 | 419 |
| Consulting & Implementation · country · emea / austria | 283 | 420 |
| Consulting & Implementation · country · emea / belgium | 283 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 283 | 420 |
| Consulting & Implementation · country · emea / croatia | 282 | 419 |
| Consulting & Implementation · country · emea / czech republic | 283 | 420 |
| Consulting & Implementation · country · emea / denmark | 283 | 420 |
| Consulting & Implementation · country · emea / finland | 283 | 420 |
| Consulting & Implementation · country · emea / france | 282 | 419 |
| Consulting & Implementation · country · emea / germany | 283 | 420 |
| Consulting & Implementation · country · emea / greece | 283 | 420 |
| Consulting & Implementation · country · emea / hungary | 283 | 420 |
| Consulting & Implementation · country · emea / ireland | 282 | 419 |
| Consulting & Implementation · country · emea / italy | 283 | 420 |
| Consulting & Implementation · country · emea / lithuania | 282 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 283 | 420 |
| Consulting & Implementation · country · emea / netherlands | 283 | 420 |
| Consulting & Implementation · country · emea / norway | 283 | 420 |
| Consulting & Implementation · country · emea / poland | 283 | 420 |
| Consulting & Implementation · country · emea / portugal | 283 | 420 |
| Consulting & Implementation · country · emea / romania | 282 | 419 |
| Consulting & Implementation · country · emea / slovakia | 283 | 420 |
| Consulting & Implementation · country · emea / slovenia | 283 | 420 |
| Consulting & Implementation · country · emea / spain | 283 | 420 |
| Consulting & Implementation · country · emea / sweden | 282 | 419 |
| Consulting & Implementation · country · emea / switzerland | 283 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 283 | 420 |
| Consulting & Implementation · product line · app engine | 276 | 391 |
| Consulting & Implementation · product line · hardware asset management | 223 | 286 |
| Consulting & Implementation · product line · it service management standard | 149 | 174 |
| Consulting & Implementation · product line · risk resilience sustainability | 164 | 189 |
| Consulting & Implementation · product line · strategic portfolio management standard | 235 | 302 |
| Consulting & Implementation · product line · vulnerability response | 79 | 215 |
| Consulting & Implementation · region · all | 232 | 1569 |
| Consulting & Implementation · region · ams | 301 | 420 |
| Consulting & Implementation · region · apj | 88 | 419 |
| Consulting & Implementation · region · emea | 283 | 420 |
| Reseller · country · ams / united states | 131 | 212 |
| Reseller · country · apj / india | 45 | 59 |
| Reseller · country · apj / japan | 36 | 45 |
| Reseller · region · all | 236 | 1198 |
| Reseller · region · ams | 144 | 235 |
| Reseller · region · apj | 89 | 126 |
Questions about FirstQA Systems Limited
- What is FirstQA Systems Limited's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: FirstQA Systems Limited is a Select ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Yokohama, Japan and a customer satisfaction score of 5.00 out of 5.
- What is FirstQA Systems Limited best at on ServiceNow?
- ServiceNow lists no product line achievements for FirstQA Systems Limited.
- Where does FirstQA Systems Limited operate?
- The Finder lists coverage in 37 countries with offices in Yokohama (Japan).