PartnerIndexServiceNow partner data, as published

Partner profile

FirstQA Systems Limited logo

FirstQA Systems Limited

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

FirstQA Systems Limited is a Select ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Yokohama, Japan and a customer satisfaction score of 5.00 out of 5.

Partner Score
53.0
ServiceNow's ranking value, higher is better
Customer satisfaction
5.00 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
21
across 6 product lines
Architects
0 · 3
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
232 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Select
Reseller
Select
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Yokohama, Kanagawa, Japan
Legal entity
FirstQA Systems KK
Website
www.firstqa.com
Finder contact
naveen.mv@firstqa.com
Offices
Yokohama (Japan)
Industries served
Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology, Transportation and Logistics

About FirstQA Systems Limited

As written by the partner in its Partner Finder record.

With global HQ in Japan, FirstQA Systems Limited delivers Digital Transformation (DX) solutions to Fortune 500 and Nikkei 225 companies in Japan, USA and UK. As one of the oldest ServiceNow Premier Partner, FirstQA's ServiceNow Center of Excellence (CoE) leverages solution architecture expertise with strong knowledge of ServiceNow platform to deliver Consulting, Implementation, Upgrades and Development services. Our ServiceNow CoE has expertise in GRC, SecOps, ITOM, ITAM, HRSD and ITSM. We are also experts in enterprise integrations using Integration Hub. FirstQA Systems had delivered hundreds of global ServiceNow projects. We know, you have a choice of service providers, however, by engaging FirstQA Systems, we can assure you of the success of your ServiceNow initiatives through unique blend of our focus on nurturing long term relationship, our consulting led ServiceNow expertise and our commitment to service excellence. Please visit us at https://firstqa.com/

Product line achievements

ServiceNow lists no Product Line Achievements for FirstQA Systems Limited.

Certifications

How to read it. People is how many staff at FirstQA Systems Limited hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)11
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
Employee Center Accreditation1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)1

Accredited people: 24 sales, 70 presales, 20 delivery.

Where FirstQA Systems Limited operates

How to read it. Rows are grouped by the ServiceNow program in which FirstQA Systems Limited declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, India, Japan, South Korea, New ZealandYokohama (Japan)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasUnited States—
Asia Pacific & JapanIndia, JapanYokohama (Japan)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where FirstQA Systems Limited appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada300419
Consulting & Implementation · country · ams / united states300419
Consulting & Implementation · country · apj / australia88419
Consulting & Implementation · country · apj / india3369
Consulting & Implementation · country · apj / japan88419
Consulting & Implementation · country · apj / korea88419
Consulting & Implementation · country · apj / new zealand88419
Consulting & Implementation · country · emea / austria283420
Consulting & Implementation · country · emea / belgium283420
Consulting & Implementation · country · emea / bulgaria283420
Consulting & Implementation · country · emea / croatia282419
Consulting & Implementation · country · emea / czech republic283420
Consulting & Implementation · country · emea / denmark283420
Consulting & Implementation · country · emea / finland283420
Consulting & Implementation · country · emea / france282419
Consulting & Implementation · country · emea / germany283420
Consulting & Implementation · country · emea / greece283420
Consulting & Implementation · country · emea / hungary283420
Consulting & Implementation · country · emea / ireland282419
Consulting & Implementation · country · emea / italy283420
Consulting & Implementation · country · emea / lithuania282419
Consulting & Implementation · country · emea / luxembourg283420
Consulting & Implementation · country · emea / netherlands283420
Consulting & Implementation · country · emea / norway283420
Consulting & Implementation · country · emea / poland283420
Consulting & Implementation · country · emea / portugal283420
Consulting & Implementation · country · emea / romania282419
Consulting & Implementation · country · emea / slovakia283420
Consulting & Implementation · country · emea / slovenia283420
Consulting & Implementation · country · emea / spain283420
Consulting & Implementation · country · emea / sweden282419
Consulting & Implementation · country · emea / switzerland283420
Consulting & Implementation · country · emea / united kingdom283420
Consulting & Implementation · product line · app engine276391
Consulting & Implementation · product line · hardware asset management223286
Consulting & Implementation · product line · it service management standard149174
Consulting & Implementation · product line · risk resilience sustainability164189
Consulting & Implementation · product line · strategic portfolio management standard235302
Consulting & Implementation · product line · vulnerability response79215
Consulting & Implementation · region · all2321569
Consulting & Implementation · region · ams301420
Consulting & Implementation · region · apj88419
Consulting & Implementation · region · emea283420
Reseller · country · ams / united states131212
Reseller · country · apj / india4559
Reseller · country · apj / japan3645
Reseller · region · all2361198
Reseller · region · ams144235
Reseller · region · apj89126

Questions about FirstQA Systems Limited

What is FirstQA Systems Limited's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: FirstQA Systems Limited is a Select ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Yokohama, Japan and a customer satisfaction score of 5.00 out of 5.
What is FirstQA Systems Limited best at on ServiceNow?
ServiceNow lists no product line achievements for FirstQA Systems Limited.
Where does FirstQA Systems Limited operate?
The Finder lists coverage in 37 countries with offices in Yokohama (Japan).