Partner profile
FPT Software Company Limited
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
FPT Software Company Limited is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Registered), headquartered in Ha Noi, Vietnam and a customer satisfaction score of 4.15 out of 5.
Partner Score
68.8
ServiceNow's ranking value, higher is better
Customer satisfaction
4.15 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
190
across 17 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
173 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
PremierReseller
RegisteredService Provider
RegisteredBuild
RegisteredEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Ha Noi, Ha Noi, thu do, Vietnam
- Legal entity
- FPT Software Co Ltd
- Website
- fptsoftware.com/
- Finder contact
- hainh@fpt.com
- Offices
- Essen (Germany), Ha Noi (Vietnam), Minato-ku (Japan), Richardson (United States), Riyadh (Saudi Arabia), Singapore (Singapore)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About FPT Software Company Limited
As written by the partner in its Partner Finder record.
FPT Software, a subsidiary of FPT Corporation, stands as a global technology leader - recognized as the Largest IT Services Company in Fortune 500 SEA. We harness the power of AI and emerging technologies to shape a happier future for people, drive success for enterprises, and foster prosperity for nations.
Product line achievements
ServiceNow lists no Product Line Achievements for FPT Software Company Limited.
Certifications
How to read it. People is how many staff at FPT Software Company Limited hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 36 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 4 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 10 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 9 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 8 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 8 | |
| Employee Center Accreditation | 8 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 74 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 1 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 4 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 4 |
| Retail Service Management | Retail Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 5 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 13 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 12 sales, 12 presales, 150 delivery.
Where FPT Software Company Limited operates
How to read it. Rows are grouped by the ServiceNow program in which FPT Software Company Limited declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Richardson (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand, Vietnam | Minato-ku (Japan), Ha Noi (Vietnam) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia | Essen (Germany), Riyadh (Saudi Arabia) |
| Reseller | ||
| Asia Pacific & Japan | Singapore, Vietnam | Singapore (Singapore), Ha Noi (Vietnam) |
| Service Provider | ||
| Asia Pacific & Japan | Malaysia, Singapore, Vietnam | Singapore (Singapore), Ha Noi (Vietnam) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where FPT Software Company Limited appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 714 | 918 |
| Build · region · ams | 714 | 918 |
| Build · region · apj | 713 | 918 |
| Build · region · emea | 713 | 918 |
| Consulting & Implementation · country · ams / canada | 181 | 419 |
| Consulting & Implementation · country · ams / united states | 181 | 419 |
| Consulting & Implementation · country · apj / australia | 40 | 419 |
| Consulting & Implementation · country · apj / japan | 40 | 419 |
| Consulting & Implementation · country · apj / korea | 40 | 419 |
| Consulting & Implementation · country · apj / new zealand | 40 | 419 |
| Consulting & Implementation · country · emea / austria | 185 | 420 |
| Consulting & Implementation · country · emea / belgium | 185 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 185 | 420 |
| Consulting & Implementation · country · emea / croatia | 184 | 419 |
| Consulting & Implementation · country · emea / czech republic | 185 | 420 |
| Consulting & Implementation · country · emea / denmark | 185 | 420 |
| Consulting & Implementation · country · emea / finland | 185 | 420 |
| Consulting & Implementation · country · emea / france | 184 | 419 |
| Consulting & Implementation · country · emea / germany | 185 | 420 |
| Consulting & Implementation · country · emea / greece | 185 | 420 |
| Consulting & Implementation · country · emea / hungary | 185 | 420 |
| Consulting & Implementation · country · emea / ireland | 184 | 419 |
| Consulting & Implementation · country · emea / italy | 185 | 420 |
| Consulting & Implementation · country · emea / lithuania | 184 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 185 | 420 |
| Consulting & Implementation · country · emea / netherlands | 185 | 420 |
| Consulting & Implementation · country · emea / norway | 185 | 420 |
| Consulting & Implementation · country · emea / poland | 185 | 420 |
| Consulting & Implementation · country · emea / portugal | 185 | 420 |
| Consulting & Implementation · country · emea / romania | 184 | 419 |
| Consulting & Implementation · country · emea / saudi arabia | 25 | 31 |
| Consulting & Implementation · country · emea / slovakia | 185 | 420 |
| Consulting & Implementation · country · emea / slovenia | 185 | 420 |
| Consulting & Implementation · country · emea / spain | 185 | 420 |
| Consulting & Implementation · country · emea / sweden | 184 | 419 |
| Consulting & Implementation · country · emea / switzerland | 185 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 185 | 420 |
| Consulting & Implementation · product line · app engine | 181 | 391 |
| Consulting & Implementation · product line · customer service management | 197 | 300 |
| Consulting & Implementation · product line · financial services operations | 85 | 129 |
| Consulting & Implementation · product line · hardware asset management | 144 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 86 | 105 |
| Consulting & Implementation · product line · human resources | 85 | 275 |
| Consulting & Implementation · product line · it service management standard | 128 | 174 |
| Consulting & Implementation · product line · now assist creator | 147 | 247 |
| Consulting & Implementation · product line · now assist csm | 153 | 200 |
| Consulting & Implementation · product line · now assist hr | 74 | 184 |
| Consulting & Implementation · product line · now assist itsm | 141 | 267 |
| Consulting & Implementation · product line · retail service management | 66 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 128 | 189 |
| Consulting & Implementation · product line · software asset management | 147 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 154 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 66 | 89 |
| Consulting & Implementation · product line · workplace service delivery | 19 | 120 |
| Consulting & Implementation · region · all | 173 | 1569 |
| Consulting & Implementation · region · ams | 182 | 420 |
| Consulting & Implementation · region · apj | 40 | 419 |
| Consulting & Implementation · region · emea | 185 | 420 |
| Reseller · country · apj / singapore | 35 | 39 |
| Reseller · region · all | 397 | 1198 |
| Reseller · region · apj | 114 | 126 |
| Service Provider · country · apj / malaysia | 15 | 15 |
| Service Provider · country · apj / singapore | 27 | 29 |
| Service Provider · region · all | 207 | 614 |
| Service Provider · region · apj | 64 | 78 |
Questions about FPT Software Company Limited
- What is FPT Software Company Limited's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: FPT Software Company Limited is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Registered), headquartered in Ha Noi, Vietnam and a customer satisfaction score of 4.15 out of 5.
- What is FPT Software Company Limited best at on ServiceNow?
- ServiceNow lists no product line achievements for FPT Software Company Limited.
- Where does FPT Software Company Limited operate?
- The Finder lists coverage in 40 countries with offices in Essen (Germany), Ha Noi (Vietnam), Minato-ku (Japan), Richardson (United States), Riyadh (Saudi Arabia), Singapore (Singapore).