ICG Automation

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters

Miami, Florida, United States

Legal entity

ICG LLC

Website

www.icgautomation.com

Finder contact

mibarra@icgautomation.com

Offices

Miami (United States)

Industries served

Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology, Telco and Media

About ICG Automation

As written by the partner in its Partner Finder record.

The path to digital modernization requires a partner that understands your pain points in the field, has built solutions to rectify them, and continues to innovate ways to optimize your day to day IT operations. ICG specializes in bringing different cloud solutions together through automation providing the visibility and awareness you need to make important decisions in real time. With a team of infrastructure experts that have extensive automation and programming experience, we root cause your issues and develop long lasting and scalable solutions. As an expert 3rd party ServiceNow integrator, we have worked with countless customers to help centralize the most critical data points across multiple systems for better manageability, enabling IT administrators to access cloud resources quicker and increase productivity. The result is unprecedented flexibility and manageability of enterprise cloud solutions. For more information please visit https://icgautomation.com/.

Product line achievements

ServiceNow lists no Product Line Achievements for ICG Automation.

Certifications

How to read it. People is how many staff at ICG Automation hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 4 sales, 5 presales, 8 delivery.

Where ICG Automation operates

How to read it. Rows are grouped by the ServiceNow program in which ICG Automation declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where ICG Automation appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.