PartnerIndexServiceNow partner data, as published

Partner profile

ICON APP LTD logo

ICON APP LTD

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

ICON APP LTD is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Select), Reseller (Select), headquartered in Gedera, Israel and a customer satisfaction score of 4.25 out of 5.

Partner Score
46.6
ServiceNow's ranking value, higher is better
Customer satisfaction
4.25 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
5
across 3 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
323 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Select
Reseller
Select
Service Provider
not in program
Build
Registered

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Gedera, Central, Israel
Legal entity
Icon App Ltd
Website
icon-apps.com/
Finder contact
raul@icon-apps.com
Offices
Gedera (Israel)
Industries served
Government, Technology

About ICON APP LTD

As written by the partner in its Partner Finder record.

Icon App Ltd. is lead by three distinguished veterans in the ServiceNow professional services landscape in Israel. These industry leaders have been at the forefront of ServiceNow implementation since 2012, establishing a reputation for excellence and innovation. As a dedicated ServiceNow partner, Icon App specializes in a comprehensive suite of services, including reselling, implementation, and custom application development. We are committed to delivering exceptional results and driving the success of our clients. At Icon App, we focus exclusively on ServiceNow, positioning ourselves as a trusted partner for organizations looking to optimize their workflows and enhance their operational efficiency. Our offerings encompass a wide range of ServiceNow services, including application development, implementation projects, architectural consultancy, process design, tailored development solutions, and ongoing support.

Product line achievements

ServiceNow lists no Product Line Achievements for ICON APP LTD.

Certifications

How to read it. People is how many staff at ICON APP LTD hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)1
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3

Accredited people: 3 sales, 5 presales, 18 delivery.

Where ICON APP LTD operates

How to read it. Rows are grouped by the ServiceNow program in which ICON APP LTD declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Israel, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaGedera (Israel)
Reseller
EMEAIsraelGedera (Israel)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where ICON APP LTD appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all248918
Build · region · ams244918
Build · region · apj243918
Build · region · emea245918
Consulting & Implementation · country · ams / canada302419
Consulting & Implementation · country · ams / united states302419
Consulting & Implementation · country · apj / australia275419
Consulting & Implementation · country · apj / japan275419
Consulting & Implementation · country · apj / korea275419
Consulting & Implementation · country · apj / new zealand275419
Consulting & Implementation · country · emea / austria264420
Consulting & Implementation · country · emea / belgium264420
Consulting & Implementation · country · emea / bulgaria264420
Consulting & Implementation · country · emea / croatia263419
Consulting & Implementation · country · emea / czech republic264420
Consulting & Implementation · country · emea / denmark264420
Consulting & Implementation · country · emea / finland264420
Consulting & Implementation · country · emea / france263419
Consulting & Implementation · country · emea / germany264420
Consulting & Implementation · country · emea / greece264420
Consulting & Implementation · country · emea / hungary264420
Consulting & Implementation · country · emea / ireland263419
Consulting & Implementation · country · emea / israel99
Consulting & Implementation · country · emea / italy264420
Consulting & Implementation · country · emea / lithuania263419
Consulting & Implementation · country · emea / luxembourg264420
Consulting & Implementation · country · emea / netherlands264420
Consulting & Implementation · country · emea / norway264420
Consulting & Implementation · country · emea / poland264420
Consulting & Implementation · country · emea / portugal264420
Consulting & Implementation · country · emea / romania263419
Consulting & Implementation · country · emea / slovakia264420
Consulting & Implementation · country · emea / slovenia264420
Consulting & Implementation · country · emea / spain264420
Consulting & Implementation · country · emea / sweden263419
Consulting & Implementation · country · emea / switzerland264420
Consulting & Implementation · country · emea / united kingdom264420
Consulting & Implementation · product line · app engine282391
Consulting & Implementation · product line · field service management186222
Consulting & Implementation · product line · strategic portfolio management standard239302
Consulting & Implementation · region · all3231569
Consulting & Implementation · region · ams303420
Consulting & Implementation · region · apj275419
Consulting & Implementation · region · emea264420
Reseller · country · emea / israel810
Reseller · region · all2691198
Reseller · region · emea148200

Questions about ICON APP LTD

What is ICON APP LTD's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: ICON APP LTD is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Select), Reseller (Select), headquartered in Gedera, Israel and a customer satisfaction score of 4.25 out of 5.
What is ICON APP LTD best at on ServiceNow?
ServiceNow lists no product line achievements for ICON APP LTD.
Where does ICON APP LTD operate?
The Finder lists coverage in 37 countries with offices in Gedera (Israel).