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Partner profile

ITCE | A VISEO GROUP COMPANY logo

ITCE | A VISEO GROUP COMPANY

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

ITCE | A VISEO GROUP COMPANY is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Sofia, Bulgaria, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.67 out of 5.

Partner Score
64.2
ServiceNow's ranking value, higher is better
Customer satisfaction
4.67 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
0 Validated Practices
Certified people
18
across 4 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
179 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Premier
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Sofia, Bulgaria
Legal entity
ITCE OOD
Website
www.itce.com
Finder contact
martin.kirilov@itce.com
Offices
Sofia (Bulgaria)
Industries served
Financial Services, Manufacturing, Retail and Hospitality, Technology

About ITCE | A VISEO GROUP COMPANY

As written by the partner in its Partner Finder record.

ITCE Ltd, part of the VISEO Group, supports organisations across every stage of their ServiceNow journey, from strategy and roadmap design through implementation, optimisation, adoption, and skills development. With more than 28 years of experience in management consulting, enterprise architecture, and professional training, we help clients define a clear digital strategy, manage organisational change with confidence, and equip their teams to get the most from the platform. Our implementations are built on stable, predictable Agile delivery and focused on maximising the business value of ServiceNow. We have guided some of the region's largest enterprises through successful ServiceNow transformations. Now, as VISEO's Global Competence Centre for ServiceNow, we combine deep platform expertise with VISEO's international reach to serve clients worldwide. Let's make transformation happen together.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
ITSM Standard —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 54.604 Best for ITSM Standard

Certifications

How to read it. People is how many staff at ITCE | A VISEO GROUP COMPANY hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)2
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))4
Certified Implementation Specialist – IT Service Management (CIS-ITSM)4
Employee Center Accreditation4
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2

Accredited people: 14 sales, 10 presales, 17 delivery.

Where ITCE | A VISEO GROUP COMPANY operates

How to read it. Rows are grouped by the ServiceNow program in which ITCE | A VISEO GROUP COMPANY declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaSofia (Bulgaria)
Reseller
EMEAAlbania, Austria, Bosnia-Herzegovina, Bulgaria, Switzerland, Cyprus, Czech Republic, Estonia, France, Greece, Croatia, Hungary, Lithuania, Montenegro, Macedonia, Poland, Romania, Serbia, Slovenia, UkraineSofia (Bulgaria)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where ITCE | A VISEO GROUP COMPANY appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada180419
Consulting & Implementation · country · ams / united states180419
Consulting & Implementation · country · apj / australia199419
Consulting & Implementation · country · apj / japan199419
Consulting & Implementation · country · apj / korea199419
Consulting & Implementation · country · apj / new zealand199419
Consulting & Implementation · country · emea / austria104420
Consulting & Implementation · country · emea / belgium104420
Consulting & Implementation · country · emea / bulgaria104420
Consulting & Implementation · country · emea / croatia103419
Consulting & Implementation · country · emea / czech republic104420
Consulting & Implementation · country · emea / denmark104420
Consulting & Implementation · country · emea / finland104420
Consulting & Implementation · country · emea / france103419
Consulting & Implementation · country · emea / germany104420
Consulting & Implementation · country · emea / greece104420
Consulting & Implementation · country · emea / hungary104420
Consulting & Implementation · country · emea / ireland103419
Consulting & Implementation · country · emea / italy104420
Consulting & Implementation · country · emea / lithuania103419
Consulting & Implementation · country · emea / luxembourg104420
Consulting & Implementation · country · emea / netherlands104420
Consulting & Implementation · country · emea / norway104420
Consulting & Implementation · country · emea / poland104420
Consulting & Implementation · country · emea / portugal104420
Consulting & Implementation · country · emea / romania103419
Consulting & Implementation · country · emea / slovakia104420
Consulting & Implementation · country · emea / slovenia104420
Consulting & Implementation · country · emea / spain104420
Consulting & Implementation · country · emea / sweden103419
Consulting & Implementation · country · emea / switzerland104420
Consulting & Implementation · country · emea / united kingdom104420
Consulting & Implementation · product line · app engine189391
Consulting & Implementation · product line · it service management standard106174
Consulting & Implementation · product line · software asset management152275
Consulting & Implementation · product line · strategic portfolio management standard160302
Consulting & Implementation · region · all1791569
Consulting & Implementation · region · ams181420
Consulting & Implementation · region · apj199419
Consulting & Implementation · region · emea104420
Reseller · country · emea / austria3154
Reseller · country · emea / bosnia and herzegovina23
Reseller · country · emea / bulgaria915
Reseller · country · emea / croatia78
Reseller · country · emea / czech republic1825
Reseller · country · emea / france3448
Reseller · country · emea / greece1823
Reseller · country · emea / hungary1522
Reseller · country · emea / lithuania1112
Reseller · country · emea / poland2233
Reseller · country · emea / romania1720
Reseller · country · emea / serbia46
Reseller · country · emea / slovenia810
Reseller · country · emea / switzerland4676
Reseller · country · emea / ukraine11
Reseller · region · all1341198
Reseller · region · emea83200

Questions about ITCE | A VISEO GROUP COMPANY

What is ITCE | A VISEO GROUP COMPANY's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: ITCE | A VISEO GROUP COMPANY is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Sofia, Bulgaria, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.67 out of 5.
What is ITCE | A VISEO GROUP COMPANY best at on ServiceNow?
ITCE | A VISEO GROUP COMPANY holds Product Line Achievements in ITSM Standard.
Where does ITCE | A VISEO GROUP COMPANY operate?
The Finder lists coverage in 42 countries with offices in Sofia (Bulgaria).