Partner profile

ITCE | A VISEO GROUP COMPANY
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
ITCE | A VISEO GROUP COMPANY is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Sofia, Bulgaria, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.67 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Sofia, Bulgaria
- Legal entity
- ITCE OOD
- Website
- www.itce.com
- Finder contact
- martin.kirilov@itce.com
- Offices
- Sofia (Bulgaria)
- Industries served
- Financial Services, Manufacturing, Retail and Hospitality, Technology
About ITCE | A VISEO GROUP COMPANY
As written by the partner in its Partner Finder record.
ITCE Ltd, part of the VISEO Group, supports organisations across every stage of their ServiceNow journey, from strategy and roadmap design through implementation, optimisation, adoption, and skills development. With more than 28 years of experience in management consulting, enterprise architecture, and professional training, we help clients define a clear digital strategy, manage organisational change with confidence, and equip their teams to get the most from the platform. Our implementations are built on stable, predictable Agile delivery and focused on maximising the business value of ServiceNow. We have guided some of the region's largest enterprises through successful ServiceNow transformations. Now, as VISEO's Global Competence Centre for ServiceNow, we combine deep platform expertise with VISEO's international reach to serve clients worldwide. Let's make transformation happen together.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITSM Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.60 | 4 | Best for ITSM Standard |
Certifications
How to read it. People is how many staff at ITCE | A VISEO GROUP COMPANY hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 2 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 4 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 4 | |
| Employee Center Accreditation | 4 | |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 2 |
Accredited people: 14 sales, 10 presales, 17 delivery.
Where ITCE | A VISEO GROUP COMPANY operates
How to read it. Rows are grouped by the ServiceNow program in which ITCE | A VISEO GROUP COMPANY declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Sofia (Bulgaria) |
| Reseller | ||
| EMEA | Albania, Austria, Bosnia-Herzegovina, Bulgaria, Switzerland, Cyprus, Czech Republic, Estonia, France, Greece, Croatia, Hungary, Lithuania, Montenegro, Macedonia, Poland, Romania, Serbia, Slovenia, Ukraine | Sofia (Bulgaria) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where ITCE | A VISEO GROUP COMPANY appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 180 | 419 |
| Consulting & Implementation · country · ams / united states | 180 | 419 |
| Consulting & Implementation · country · apj / australia | 199 | 419 |
| Consulting & Implementation · country · apj / japan | 199 | 419 |
| Consulting & Implementation · country · apj / korea | 199 | 419 |
| Consulting & Implementation · country · apj / new zealand | 199 | 419 |
| Consulting & Implementation · country · emea / austria | 104 | 420 |
| Consulting & Implementation · country · emea / belgium | 104 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 104 | 420 |
| Consulting & Implementation · country · emea / croatia | 103 | 419 |
| Consulting & Implementation · country · emea / czech republic | 104 | 420 |
| Consulting & Implementation · country · emea / denmark | 104 | 420 |
| Consulting & Implementation · country · emea / finland | 104 | 420 |
| Consulting & Implementation · country · emea / france | 103 | 419 |
| Consulting & Implementation · country · emea / germany | 104 | 420 |
| Consulting & Implementation · country · emea / greece | 104 | 420 |
| Consulting & Implementation · country · emea / hungary | 104 | 420 |
| Consulting & Implementation · country · emea / ireland | 103 | 419 |
| Consulting & Implementation · country · emea / italy | 104 | 420 |
| Consulting & Implementation · country · emea / lithuania | 103 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 104 | 420 |
| Consulting & Implementation · country · emea / netherlands | 104 | 420 |
| Consulting & Implementation · country · emea / norway | 104 | 420 |
| Consulting & Implementation · country · emea / poland | 104 | 420 |
| Consulting & Implementation · country · emea / portugal | 104 | 420 |
| Consulting & Implementation · country · emea / romania | 103 | 419 |
| Consulting & Implementation · country · emea / slovakia | 104 | 420 |
| Consulting & Implementation · country · emea / slovenia | 104 | 420 |
| Consulting & Implementation · country · emea / spain | 104 | 420 |
| Consulting & Implementation · country · emea / sweden | 103 | 419 |
| Consulting & Implementation · country · emea / switzerland | 104 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 104 | 420 |
| Consulting & Implementation · product line · app engine | 189 | 391 |
| Consulting & Implementation · product line · it service management standard | 106 | 174 |
| Consulting & Implementation · product line · software asset management | 152 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 160 | 302 |
| Consulting & Implementation · region · all | 179 | 1569 |
| Consulting & Implementation · region · ams | 181 | 420 |
| Consulting & Implementation · region · apj | 199 | 419 |
| Consulting & Implementation · region · emea | 104 | 420 |
| Reseller · country · emea / austria | 31 | 54 |
| Reseller · country · emea / bosnia and herzegovina | 2 | 3 |
| Reseller · country · emea / bulgaria | 9 | 15 |
| Reseller · country · emea / croatia | 7 | 8 |
| Reseller · country · emea / czech republic | 18 | 25 |
| Reseller · country · emea / france | 34 | 48 |
| Reseller · country · emea / greece | 18 | 23 |
| Reseller · country · emea / hungary | 15 | 22 |
| Reseller · country · emea / lithuania | 11 | 12 |
| Reseller · country · emea / poland | 22 | 33 |
| Reseller · country · emea / romania | 17 | 20 |
| Reseller · country · emea / serbia | 4 | 6 |
| Reseller · country · emea / slovenia | 8 | 10 |
| Reseller · country · emea / switzerland | 46 | 76 |
| Reseller · country · emea / ukraine | 1 | 1 |
| Reseller · region · all | 134 | 1198 |
| Reseller · region · emea | 83 | 200 |
Questions about ITCE | A VISEO GROUP COMPANY
- What is ITCE | A VISEO GROUP COMPANY's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: ITCE | A VISEO GROUP COMPANY is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Sofia, Bulgaria, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.67 out of 5.
- What is ITCE | A VISEO GROUP COMPANY best at on ServiceNow?
- ITCE | A VISEO GROUP COMPANY holds Product Line Achievements in ITSM Standard.
- Where does ITCE | A VISEO GROUP COMPANY operate?
- The Finder lists coverage in 42 countries with offices in Sofia (Bulgaria).