PartnerIndexServiceNow partner data, as published

Partner profile

JLL logo

JLL

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

JLL is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), Reseller (Registered), headquartered in Chicago, United States.

Partner Score
47.0
ServiceNow's ranking value, higher is better
Customer satisfaction
n/p of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
4
across 2 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
1010 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Registered
Reseller
Registered
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Chicago, Illinois, United States
Legal entity
Jones Lang LaSalle Inc (Partner)
Website
www.jllt.com/servicenow/
Finder contact
jlltalliances@jll.com
Offices
Chicago (United States), Singapore (Singapore), Sydney (Australia)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology

About JLL

As written by the partner in its Partner Finder record.

JLL, the global leader in real estate services and facilities management, has joined forces with ServiceNow, integrating their cloud-based Workplace Service Delivery (WSD) product into JLL's robust Integrated Workplace Management Systems (IWMS) offerings. This strategic partnership combines JLL's deep commercial real estate expertise and technology implementation prowess with ServiceNow's innovative cloud solutions, creating a powerful synergy that promises to revolutionize workplace management. By seamlessly integrating real estate, facilities management, and IT services, this collaboration offers clients a comprehensive, end-to-end solution that optimizes space utilization, enhances employee engagement, and drives operational efficiencies. As organizations navigate the evolving landscape of modern work environments, the JLL and ServiceNow partnership stands poised to deliver cutting-edge tools and insights that will shape the future of workplace management.

Product line achievements

ServiceNow lists no Product Line Achievements for JLL.

Certifications

How to read it. People is how many staff at JLL hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)2
Workplace Service DeliverySuite Certification - Workplace Service Delivery2

Accredited people: 9 sales, 4 presales, 31 delivery.

Where JLL operates

How to read it. Rows are grouped by the ServiceNow program in which JLL declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesChicago (United States)
Asia Pacific & JapanAustralia, Hong Kong, India, Japan, South Korea, New Zealand, Philippines, Singapore, ThailandSydney (Australia), Singapore (Singapore)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasCanada, United StatesChicago (United States)
Asia Pacific & JapanAustralia, India, SingaporeSydney (Australia), Singapore (Singapore)
EMEAUnited Kingdom—

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where JLL appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all203918
Build · region · ams178918
Build · region · apj172918
Build · region · emea179918
Consulting & Implementation · country · ams / canada396419
Consulting & Implementation · country · ams / united states396419
Consulting & Implementation · country · apj / australia394419
Consulting & Implementation · country · apj / hong kong2323
Consulting & Implementation · country · apj / india6769
Consulting & Implementation · country · apj / japan394419
Consulting & Implementation · country · apj / korea394419
Consulting & Implementation · country · apj / new zealand394419
Consulting & Implementation · country · apj / philippines2020
Consulting & Implementation · country · apj / singapore4242
Consulting & Implementation · country · apj / thailand1717
Consulting & Implementation · country · emea / austria394420
Consulting & Implementation · country · emea / belgium394420
Consulting & Implementation · country · emea / bulgaria394420
Consulting & Implementation · country · emea / croatia393419
Consulting & Implementation · country · emea / czech republic394420
Consulting & Implementation · country · emea / denmark394420
Consulting & Implementation · country · emea / finland394420
Consulting & Implementation · country · emea / france393419
Consulting & Implementation · country · emea / germany394420
Consulting & Implementation · country · emea / greece394420
Consulting & Implementation · country · emea / hungary394420
Consulting & Implementation · country · emea / ireland393419
Consulting & Implementation · country · emea / italy394420
Consulting & Implementation · country · emea / lithuania393419
Consulting & Implementation · country · emea / luxembourg394420
Consulting & Implementation · country · emea / netherlands394420
Consulting & Implementation · country · emea / norway394420
Consulting & Implementation · country · emea / poland394420
Consulting & Implementation · country · emea / portugal394420
Consulting & Implementation · country · emea / romania393419
Consulting & Implementation · country · emea / slovakia394420
Consulting & Implementation · country · emea / slovenia394420
Consulting & Implementation · country · emea / spain394420
Consulting & Implementation · country · emea / sweden393419
Consulting & Implementation · country · emea / switzerland394420
Consulting & Implementation · country · emea / united kingdom394420
Consulting & Implementation · product line · app engine364391
Consulting & Implementation · product line · workplace service delivery118120
Consulting & Implementation · region · all10101569
Consulting & Implementation · region · ams397420
Consulting & Implementation · region · apj394419
Consulting & Implementation · region · emea394420
Reseller · country · ams / canada102105
Reseller · country · ams / united states201212
Reseller · country · apj / australia5253
Reseller · country · apj / india5559
Reseller · country · apj / singapore3739
Reseller · country · emea / united kingdom101109
Reseller · region · all4771198
Reseller · region · ams224235
Reseller · region · apj121126
Reseller · region · emea184200

Questions about JLL

What is JLL's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: JLL is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), Reseller (Registered), headquartered in Chicago, United States.
What is JLL best at on ServiceNow?
ServiceNow lists no product line achievements for JLL.
Where does JLL operate?
The Finder lists coverage in 41 countries with offices in Chicago (United States), Singapore (Singapore), Sydney (Australia).