PartnerIndexServiceNow partner data, as published

Partner profile

Mercer (US) Inc. logo

Mercer (US) Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Mercer (US) Inc. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), Reseller (Registered), headquartered in NYC, United States.

Partner Score
50.4
ServiceNow's ranking value, higher is better
Customer satisfaction
n/p of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
3
across 2 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
1069 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Registered
Reseller
Registered
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
NYC, New York, United States
Legal entity
Mercer US Inc
Website
www.mercer.com
Finder contact
lori.ridgeway@digital.mercer.com
Offices
Brussels (Belgium), Frankfurt am Main (Germany), Nyc (United States), Virum (Denmark)
Industries served
Education, Energy and Utilities, Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Transportation and Logistics

About Mercer (US) Inc.

As written by the partner in its Partner Finder record.

Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 23,000 employees are based in 44 countries operating in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With nearly 65,000 colleagues and annual revenue over $14 billion.

Product line achievements

ServiceNow lists no Product Line Achievements for Mercer (US) Inc..

Certifications

How to read it. People is how many staff at Mercer (US) Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)2
Human Resources (HR)Suite Certification - HR Professional1

Accredited people: 8 sales, 12 presales, 13 delivery.

Where Mercer (US) Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which Mercer (US) Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesNyc (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaBrussels (Belgium), Frankfurt am Main (Germany), Virum (Denmark)
Reseller
AmericasUnited StatesNyc (United States)
EMEABelgium, GermanyBrussels (Belgium), Frankfurt am Main (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Mercer (US) Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all61918
Build · region · ams101918
Build · region · apj180918
Build · region · emea53918
Consulting & Implementation · country · ams / canada397419
Consulting & Implementation · country · ams / united states397419
Consulting & Implementation · country · apj / australia397419
Consulting & Implementation · country · apj / japan397419
Consulting & Implementation · country · apj / korea397419
Consulting & Implementation · country · apj / new zealand397419
Consulting & Implementation · country · emea / austria397420
Consulting & Implementation · country · emea / belgium397420
Consulting & Implementation · country · emea / bulgaria397420
Consulting & Implementation · country · emea / croatia396419
Consulting & Implementation · country · emea / czech republic397420
Consulting & Implementation · country · emea / denmark397420
Consulting & Implementation · country · emea / finland397420
Consulting & Implementation · country · emea / france396419
Consulting & Implementation · country · emea / germany397420
Consulting & Implementation · country · emea / greece397420
Consulting & Implementation · country · emea / hungary397420
Consulting & Implementation · country · emea / ireland396419
Consulting & Implementation · country · emea / italy397420
Consulting & Implementation · country · emea / lithuania396419
Consulting & Implementation · country · emea / luxembourg397420
Consulting & Implementation · country · emea / netherlands397420
Consulting & Implementation · country · emea / norway397420
Consulting & Implementation · country · emea / poland397420
Consulting & Implementation · country · emea / portugal397420
Consulting & Implementation · country · emea / romania396419
Consulting & Implementation · country · emea / slovakia397420
Consulting & Implementation · country · emea / slovenia397420
Consulting & Implementation · country · emea / spain397420
Consulting & Implementation · country · emea / sweden396419
Consulting & Implementation · country · emea / switzerland397420
Consulting & Implementation · country · emea / united kingdom397420
Consulting & Implementation · product line · app engine366391
Consulting & Implementation · product line · human resources267275
Consulting & Implementation · region · all10691569
Consulting & Implementation · region · ams398420
Consulting & Implementation · region · apj397419
Consulting & Implementation · region · emea397420
Reseller · country · ams / united states208212
Reseller · country · emea / belgium5151
Reseller · country · emea / germany9194
Reseller · region · all5501198
Reseller · region · ams231235
Reseller · region · emea194200

Questions about Mercer (US) Inc.

What is Mercer (US) Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Mercer (US) Inc. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Registered), Reseller (Registered), headquartered in NYC, United States.
What is Mercer (US) Inc. best at on ServiceNow?
ServiceNow lists no product line achievements for Mercer (US) Inc..
Where does Mercer (US) Inc. operate?
The Finder lists coverage in 36 countries with offices in Brussels (Belgium), Frankfurt am Main (Germany), Nyc (United States), Virum (Denmark).