Partner profile
Milestone Technologies, Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Milestone Technologies, Inc. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Fremont, United States and a customer satisfaction score of 4.71 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Fremont, California, United States
- Legal entity
- Milestone Technologies, Inc.
- Website
- www.milestone.tech
- Finder contact
- jillian.hallrobinson@milestone.tech
- ServiceNow Store
- 1 offering, 1 app
- Offices
- Fremont (United States)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Retail and Hospitality, TMT, Technology, Transportation and Logistics
About Milestone Technologies, Inc.
As written by the partner in its Partner Finder record.
Milestone is a world-class IT operations and service management solutions provider to many of the largest brands in the U.S. since 2001. With a highly respected team of over 250 senior-level consultants, Milestone has an average of more than 15 years of professional consulting, IT operations, and customer service operations experience. Milestone has a strong reputation for working with customers that prefer our hands-on approach, practical service management expertise, highly documented methodology, and templates, and track record of successful implementations from reference able customers that love our work. We perform baseline assessments, design program roadmaps, and provide expert implementation and management of ServiceNow solutions that support the key business processes ServiceNow enables: IT Service Management (ITSM), IT Operations Management (ITOM), Governance, Risk and Compliance (GRC), Security Operations, Customer Service Management (CSM), and Managed Services.
Product line achievements
ServiceNow lists no Product Line Achievements for Milestone Technologies, Inc..
Certifications
How to read it. People is how many staff at Milestone Technologies, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 21 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 3 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 9 |
| Human Resources (HR) | Suite Certification - HR Professional | 2 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 2 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 1 | |
| Employee Center Accreditation | 1 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 2 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 6 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 4 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 24 sales, 18 presales, 32 delivery.
Where Milestone Technologies, Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which Milestone Technologies, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Fremont (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | Fremont (United States) |
| Service Provider | ||
| Americas | United States | Fremont (United States) |
Store offerings
- Activate Legal Service Delivery · Employee Experience
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Milestone Technologies, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 160 | 918 |
| Build · region · ams | 186 | 918 |
| Build · region · apj | 181 | 918 |
| Build · region · emea | 187 | 918 |
| Consulting & Implementation · country · ams / canada | 112 | 419 |
| Consulting & Implementation · country · ams / united states | 112 | 419 |
| Consulting & Implementation · country · apj / australia | 208 | 419 |
| Consulting & Implementation · country · apj / japan | 208 | 419 |
| Consulting & Implementation · country · apj / korea | 208 | 419 |
| Consulting & Implementation · country · apj / new zealand | 208 | 419 |
| Consulting & Implementation · country · emea / austria | 224 | 420 |
| Consulting & Implementation · country · emea / belgium | 224 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 224 | 420 |
| Consulting & Implementation · country · emea / croatia | 223 | 419 |
| Consulting & Implementation · country · emea / czech republic | 224 | 420 |
| Consulting & Implementation · country · emea / denmark | 224 | 420 |
| Consulting & Implementation · country · emea / finland | 224 | 420 |
| Consulting & Implementation · country · emea / france | 223 | 419 |
| Consulting & Implementation · country · emea / germany | 224 | 420 |
| Consulting & Implementation · country · emea / greece | 224 | 420 |
| Consulting & Implementation · country · emea / hungary | 224 | 420 |
| Consulting & Implementation · country · emea / ireland | 223 | 419 |
| Consulting & Implementation · country · emea / italy | 224 | 420 |
| Consulting & Implementation · country · emea / lithuania | 223 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 224 | 420 |
| Consulting & Implementation · country · emea / netherlands | 224 | 420 |
| Consulting & Implementation · country · emea / norway | 224 | 420 |
| Consulting & Implementation · country · emea / poland | 224 | 420 |
| Consulting & Implementation · country · emea / portugal | 224 | 420 |
| Consulting & Implementation · country · emea / romania | 223 | 419 |
| Consulting & Implementation · country · emea / slovakia | 224 | 420 |
| Consulting & Implementation · country · emea / slovenia | 224 | 420 |
| Consulting & Implementation · country · emea / spain | 224 | 420 |
| Consulting & Implementation · country · emea / sweden | 223 | 419 |
| Consulting & Implementation · country · emea / switzerland | 224 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 224 | 420 |
| Consulting & Implementation · product line · app engine | 204 | 391 |
| Consulting & Implementation · product line · customer service management | 194 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 95 | 140 |
| Consulting & Implementation · product line · field service management | 158 | 222 |
| Consulting & Implementation · product line · hardware asset management | 164 | 286 |
| Consulting & Implementation · product line · human resources | 204 | 275 |
| Consulting & Implementation · product line · it service management standard | 127 | 174 |
| Consulting & Implementation · product line · legal service delivery | 72 | 103 |
| Consulting & Implementation · product line · now assist creator | 162 | 247 |
| Consulting & Implementation · product line · software asset management | 164 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 174 | 302 |
| Consulting & Implementation · product line · workplace service delivery | 85 | 120 |
| Consulting & Implementation · region · all | 186 | 1569 |
| Consulting & Implementation · region · ams | 112 | 420 |
| Consulting & Implementation · region · apj | 208 | 419 |
| Consulting & Implementation · region · emea | 224 | 420 |
| Reseller · country · ams / united states | 96 | 212 |
| Reseller · region · all | 177 | 1198 |
| Reseller · region · ams | 106 | 235 |
| Service Provider · country · ams / united states | 87 | 128 |
| Service Provider · region · all | 194 | 614 |
| Service Provider · region · ams | 95 | 139 |
Questions about Milestone Technologies, Inc.
- What is Milestone Technologies, Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Milestone Technologies, Inc. is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Fremont, United States and a customer satisfaction score of 4.71 out of 5.
- What is Milestone Technologies, Inc. best at on ServiceNow?
- ServiceNow lists no product line achievements for Milestone Technologies, Inc..
- Where does Milestone Technologies, Inc. operate?
- The Finder lists coverage in 36 countries with offices in Fremont (United States).