Partner profile

MITSUI KNOWLEDGE INDUSTRY CO., LTD.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
MITSUI KNOWLEDGE INDUSTRY CO., LTD. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Minato, Japan and a customer satisfaction score of 4.75 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Minato, Tokyo, Japan
- Legal entity
- Mitsui Knowledge Industry Co Ltd
- Website
- www.mki.co.jp
- Finder contact
- shimazu-misa@mki.co.jp
- Offices
- Minato (Japan)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology
About MITSUI KNOWLEDGE INDUSTRY CO., LTD.
As written by the partner in its Partner Finder record.
三井情報は三井物産の情報システム部門から独立後、半世紀にわたり培った技術や知見を活かしながら、 ITライフサイクルを中長期かつ継続的に支援するITコンサルティング・ITマネジメントサービス、さらにクラウド活用まで幅広いソリューションをご提供しています。 三井情報ではこれまでにServiceNowのITSM・カスタマーサービスマネジメント(CSM)を自社導入し、蓄積したノウハウを体系化しました。これによりお客様へのスピーディーな導入支援を実現しております。 詳しくは、三井情報のホームページをご覧ください。 https://www.mki.co.jp/lp/servicenow/
Product line achievements
ServiceNow lists no Product Line Achievements for MITSUI KNOWLEDGE INDUSTRY CO., LTD..
Certifications
How to read it. People is how many staff at MITSUI KNOWLEDGE INDUSTRY CO., LTD. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 3 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 22 sales, 10 presales, 54 delivery.
Where MITSUI KNOWLEDGE INDUSTRY CO., LTD. operates
How to read it. Rows are grouped by the ServiceNow program in which MITSUI KNOWLEDGE INDUSTRY CO., LTD. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | Minato (Japan) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Asia Pacific & Japan | Japan | Minato (Japan) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where MITSUI KNOWLEDGE INDUSTRY CO., LTD. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 237 | 419 |
| Consulting & Implementation · country · ams / united states | 237 | 419 |
| Consulting & Implementation · country · apj / australia | 45 | 419 |
| Consulting & Implementation · country · apj / japan | 45 | 419 |
| Consulting & Implementation · country · apj / korea | 45 | 419 |
| Consulting & Implementation · country · apj / new zealand | 45 | 419 |
| Consulting & Implementation · country · emea / austria | 226 | 420 |
| Consulting & Implementation · country · emea / belgium | 226 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 226 | 420 |
| Consulting & Implementation · country · emea / croatia | 225 | 419 |
| Consulting & Implementation · country · emea / czech republic | 226 | 420 |
| Consulting & Implementation · country · emea / denmark | 226 | 420 |
| Consulting & Implementation · country · emea / finland | 226 | 420 |
| Consulting & Implementation · country · emea / france | 225 | 419 |
| Consulting & Implementation · country · emea / germany | 226 | 420 |
| Consulting & Implementation · country · emea / greece | 226 | 420 |
| Consulting & Implementation · country · emea / hungary | 226 | 420 |
| Consulting & Implementation · country · emea / ireland | 225 | 419 |
| Consulting & Implementation · country · emea / italy | 226 | 420 |
| Consulting & Implementation · country · emea / lithuania | 225 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 226 | 420 |
| Consulting & Implementation · country · emea / netherlands | 226 | 420 |
| Consulting & Implementation · country · emea / norway | 226 | 420 |
| Consulting & Implementation · country · emea / poland | 226 | 420 |
| Consulting & Implementation · country · emea / portugal | 226 | 420 |
| Consulting & Implementation · country · emea / romania | 225 | 419 |
| Consulting & Implementation · country · emea / slovakia | 226 | 420 |
| Consulting & Implementation · country · emea / slovenia | 226 | 420 |
| Consulting & Implementation · country · emea / spain | 226 | 420 |
| Consulting & Implementation · country · emea / sweden | 225 | 419 |
| Consulting & Implementation · country · emea / switzerland | 226 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 226 | 420 |
| Consulting & Implementation · product line · app engine | 206 | 391 |
| Consulting & Implementation · product line · customer service management | 201 | 300 |
| Consulting & Implementation · product line · vulnerability response | 128 | 215 |
| Consulting & Implementation · region · all | 187 | 1569 |
| Consulting & Implementation · region · ams | 238 | 420 |
| Consulting & Implementation · region · apj | 45 | 419 |
| Consulting & Implementation · region · emea | 226 | 420 |
| Reseller · country · apj / japan | 37 | 45 |
| Reseller · region · all | 250 | 1198 |
| Reseller · region · apj | 90 | 126 |
Questions about MITSUI KNOWLEDGE INDUSTRY CO., LTD.
- What is MITSUI KNOWLEDGE INDUSTRY CO., LTD.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: MITSUI KNOWLEDGE INDUSTRY CO., LTD. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Minato, Japan and a customer satisfaction score of 4.75 out of 5.
- What is MITSUI KNOWLEDGE INDUSTRY CO., LTD. best at on ServiceNow?
- ServiceNow lists no product line achievements for MITSUI KNOWLEDGE INDUSTRY CO., LTD..
- Where does MITSUI KNOWLEDGE INDUSTRY CO., LTD. operate?
- The Finder lists coverage in 36 countries with offices in Minato (Japan).