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Partner profile

MITSUI KNOWLEDGE INDUSTRY CO., LTD. logo

MITSUI KNOWLEDGE INDUSTRY CO., LTD.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

MITSUI KNOWLEDGE INDUSTRY CO., LTD. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Minato, Japan and a customer satisfaction score of 4.75 out of 5.

Partner Score
57.3
ServiceNow's ranking value, higher is better
Customer satisfaction
4.75 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
5
across 3 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
187 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Minato, Tokyo, Japan
Legal entity
Mitsui Knowledge Industry Co Ltd
Website
www.mki.co.jp
Finder contact
shimazu-misa@mki.co.jp
Offices
Minato (Japan)
Industries served
Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology

About MITSUI KNOWLEDGE INDUSTRY CO., LTD.

As written by the partner in its Partner Finder record.

三井情報は三井物産の情報システム部門から独立後、半世紀にわたり培った技術や知見を活かしながら、 ITライフサイクルを中長期かつ継続的に支援するITコンサルティング・ITマネジメントサービス、さらにクラウド活用まで幅広いソリューションをご提供しています。 三井情報ではこれまでにServiceNowのITSM・カスタマーサービスマネジメント(CSM)を自社導入し、蓄積したノウハウを体系化しました。これによりお客様へのスピーディーな導入支援を実現しております。 詳しくは、三井情報のホームページをご覧ください。 https://www.mki.co.jp/lp/servicenow/

Product line achievements

ServiceNow lists no Product Line Achievements for MITSUI KNOWLEDGE INDUSTRY CO., LTD..

Certifications

How to read it. People is how many staff at MITSUI KNOWLEDGE INDUSTRY CO., LTD. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)3
Customer Service Management (CSM)Suite Certification - CSM Professional1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)1

Accredited people: 22 sales, 10 presales, 54 delivery.

Where MITSUI KNOWLEDGE INDUSTRY CO., LTD. operates

How to read it. Rows are grouped by the ServiceNow program in which MITSUI KNOWLEDGE INDUSTRY CO., LTD. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New ZealandMinato (Japan)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
Asia Pacific & JapanJapanMinato (Japan)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where MITSUI KNOWLEDGE INDUSTRY CO., LTD. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada237419
Consulting & Implementation · country · ams / united states237419
Consulting & Implementation · country · apj / australia45419
Consulting & Implementation · country · apj / japan45419
Consulting & Implementation · country · apj / korea45419
Consulting & Implementation · country · apj / new zealand45419
Consulting & Implementation · country · emea / austria226420
Consulting & Implementation · country · emea / belgium226420
Consulting & Implementation · country · emea / bulgaria226420
Consulting & Implementation · country · emea / croatia225419
Consulting & Implementation · country · emea / czech republic226420
Consulting & Implementation · country · emea / denmark226420
Consulting & Implementation · country · emea / finland226420
Consulting & Implementation · country · emea / france225419
Consulting & Implementation · country · emea / germany226420
Consulting & Implementation · country · emea / greece226420
Consulting & Implementation · country · emea / hungary226420
Consulting & Implementation · country · emea / ireland225419
Consulting & Implementation · country · emea / italy226420
Consulting & Implementation · country · emea / lithuania225419
Consulting & Implementation · country · emea / luxembourg226420
Consulting & Implementation · country · emea / netherlands226420
Consulting & Implementation · country · emea / norway226420
Consulting & Implementation · country · emea / poland226420
Consulting & Implementation · country · emea / portugal226420
Consulting & Implementation · country · emea / romania225419
Consulting & Implementation · country · emea / slovakia226420
Consulting & Implementation · country · emea / slovenia226420
Consulting & Implementation · country · emea / spain226420
Consulting & Implementation · country · emea / sweden225419
Consulting & Implementation · country · emea / switzerland226420
Consulting & Implementation · country · emea / united kingdom226420
Consulting & Implementation · product line · app engine206391
Consulting & Implementation · product line · customer service management201300
Consulting & Implementation · product line · vulnerability response128215
Consulting & Implementation · region · all1871569
Consulting & Implementation · region · ams238420
Consulting & Implementation · region · apj45419
Consulting & Implementation · region · emea226420
Reseller · country · apj / japan3745
Reseller · region · all2501198
Reseller · region · apj90126

Questions about MITSUI KNOWLEDGE INDUSTRY CO., LTD.

What is MITSUI KNOWLEDGE INDUSTRY CO., LTD.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: MITSUI KNOWLEDGE INDUSTRY CO., LTD. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Minato, Japan and a customer satisfaction score of 4.75 out of 5.
What is MITSUI KNOWLEDGE INDUSTRY CO., LTD. best at on ServiceNow?
ServiceNow lists no product line achievements for MITSUI KNOWLEDGE INDUSTRY CO., LTD..
Where does MITSUI KNOWLEDGE INDUSTRY CO., LTD. operate?
The Finder lists coverage in 36 countries with offices in Minato (Japan).