Partner profile
Connection
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Connection is a ServiceNow partner with the tiers Reseller (Select), Service Provider (Registered), headquartered in Boca Raton, United States.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Boca Raton, Florida, United States
- Legal entity
- MoreDirect Inc dba Connection
- Website
- www.moredirect.com
- Finder contact
- sandra.brickley@connection.com
- Offices
- Boca Raton (United States)
- Industries served
- Technology
About Connection
As written by the partner in its Partner Finder record.
As a Fortune 1000 Global Solutions Provider, we connect enterprise organizations with technology that enhances growth, elevates productivity and empowers innovation. Connection delivers customized IT services and advanced technology solutions, powered by our proprietary MarkITplace® platform, for streamlined eProcurement and reporting. With best-in-class supply chain management, state-of-the-art-tools and exceptional knowledge to solve customer challenges, we help organizations across all industries adapt to the future of technology in the workplace. Connection provides implementation services across the ServiceNow platform with expertise in ServiceNow’s ITSM, and asset management products by creating a unified solution to automate order processing, integrate asset data and eliminate redundancy. A ServiceNow integration to our MarkITplace® platform will positively transform IT Service Management as you know it.
Product line achievements
ServiceNow lists no Product Line Achievements for Connection.
Certifications
How to read it. People is how many staff at Connection hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 1 |
Accredited people: 113 sales, 93 presales, 3 delivery.
Where Connection operates
How to read it. Rows are grouped by the ServiceNow program in which Connection declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Reseller | ||
| Americas | United States | Boca Raton (United States) |
| Service Provider | ||
| Americas | United States | Boca Raton (United States) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Connection appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Reseller · country · ams / united states | 136 | 212 |
| Reseller · region · all | 253 | 1198 |
| Reseller · region · ams | 153 | 235 |
| Service Provider · country · ams / united states | 71 | 128 |
| Service Provider · region · all | 177 | 614 |
| Service Provider · region · ams | 76 | 139 |
Questions about Connection
- What is Connection's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Connection is a ServiceNow partner with the tiers Reseller (Select), Service Provider (Registered), headquartered in Boca Raton, United States.
- What is Connection best at on ServiceNow?
- ServiceNow lists no product line achievements for Connection.
- Where does Connection operate?
- The Finder lists coverage in 1 countries with offices in Boca Raton (United States).