Partner profile

msg services GmbH
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
msg services GmbH is a Premier ServiceNow partner for Consulting & Implementation, headquartered in Ismaning, Germany and a customer satisfaction score of 4.83 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Ismaning, Bavaria, Germany
- Legal entity
- msg services GmbH
- Website
- www.msg.group
- Finder contact
- siegmar.broehl@msg.group
- Offices
- Ismaning (Germany)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics
About msg services GmbH
As written by the partner in its Partner Finder record.
The msg group is an independent, international group of companies with independent companies and more than 10,000 experts in 32 countries. The ServiceNow consultants and specialists at msg services see themselves as "trusted advisors" for our customers, providing sustainable, end-to-end consulting and optimization at the organizational and process level. We advise our customers on the digitization of their business processes, from the initial idea to the successful implementation of the digitized processes. The targeted processes are aligned with the architectures and standards of the ServiceNow platform as well as the specifications of our customers. We also support our customers beyond the completed projects in all questions of process optimization as well as in the establishment of a Center of Excellence for the operation of their ServiceNow platform.
Product line achievements
ServiceNow lists no Product Line Achievements for msg services GmbH.
Certifications
How to read it. People is how many staff at msg services GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 2 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
Accredited people: 12 sales, 5 presales, 7 delivery.
Where msg services GmbH operates
How to read it. Rows are grouped by the ServiceNow program in which msg services GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Ismaning (Germany) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where msg services GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 238 | 419 |
| Consulting & Implementation · country · ams / united states | 238 | 419 |
| Consulting & Implementation · country · apj / australia | 209 | 419 |
| Consulting & Implementation · country · apj / japan | 209 | 419 |
| Consulting & Implementation · country · apj / korea | 209 | 419 |
| Consulting & Implementation · country · apj / new zealand | 209 | 419 |
| Consulting & Implementation · country · emea / austria | 170 | 420 |
| Consulting & Implementation · country · emea / belgium | 170 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 170 | 420 |
| Consulting & Implementation · country · emea / croatia | 169 | 419 |
| Consulting & Implementation · country · emea / czech republic | 170 | 420 |
| Consulting & Implementation · country · emea / denmark | 170 | 420 |
| Consulting & Implementation · country · emea / finland | 170 | 420 |
| Consulting & Implementation · country · emea / france | 169 | 419 |
| Consulting & Implementation · country · emea / germany | 170 | 420 |
| Consulting & Implementation · country · emea / greece | 170 | 420 |
| Consulting & Implementation · country · emea / hungary | 170 | 420 |
| Consulting & Implementation · country · emea / ireland | 169 | 419 |
| Consulting & Implementation · country · emea / italy | 170 | 420 |
| Consulting & Implementation · country · emea / lithuania | 169 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 170 | 420 |
| Consulting & Implementation · country · emea / netherlands | 170 | 420 |
| Consulting & Implementation · country · emea / norway | 170 | 420 |
| Consulting & Implementation · country · emea / poland | 170 | 420 |
| Consulting & Implementation · country · emea / portugal | 170 | 420 |
| Consulting & Implementation · country · emea / romania | 169 | 419 |
| Consulting & Implementation · country · emea / slovakia | 170 | 420 |
| Consulting & Implementation · country · emea / slovenia | 170 | 420 |
| Consulting & Implementation · country · emea / spain | 170 | 420 |
| Consulting & Implementation · country · emea / sweden | 169 | 419 |
| Consulting & Implementation · country · emea / switzerland | 170 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 170 | 420 |
| Consulting & Implementation · product line · app engine | 208 | 391 |
| Consulting & Implementation · product line · customer service management | 202 | 300 |
| Consulting & Implementation · product line · risk resilience sustainability | 135 | 189 |
| Consulting & Implementation · region · all | 260 | 1569 |
| Consulting & Implementation · region · ams | 239 | 420 |
| Consulting & Implementation · region · apj | 209 | 419 |
| Consulting & Implementation · region · emea | 170 | 420 |
Questions about msg services GmbH
- What is msg services GmbH's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: msg services GmbH is a Premier ServiceNow partner for Consulting & Implementation, headquartered in Ismaning, Germany and a customer satisfaction score of 4.83 out of 5.
- What is msg services GmbH best at on ServiceNow?
- ServiceNow lists no product line achievements for msg services GmbH.
- Where does msg services GmbH operate?
- The Finder lists coverage in 36 countries with offices in Ismaning (Germany).