PartnerIndexServiceNow partner data, as published

Partner profile

msg services GmbH logo

msg services GmbH

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

msg services GmbH is a Premier ServiceNow partner for Consulting & Implementation, headquartered in Ismaning, Germany and a customer satisfaction score of 4.83 out of 5.

Partner Score
34.0
ServiceNow's ranking value, higher is better
Customer satisfaction
4.83 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
4
across 3 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
260 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
not in program
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Ismaning, Bavaria, Germany
Legal entity
msg services GmbH
Website
www.msg.group
Finder contact
siegmar.broehl@msg.group
Offices
Ismaning (Germany)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics

About msg services GmbH

As written by the partner in its Partner Finder record.

The msg group is an independent, international group of companies with independent companies and more than 10,000 experts in 32 countries. The ServiceNow consultants and specialists at msg services see themselves as "trusted advisors" for our customers, providing sustainable, end-to-end consulting and optimization at the organizational and process level. We advise our customers on the digitization of their business processes, from the initial idea to the successful implementation of the digitized processes. The targeted processes are aligned with the architectures and standards of the ServiceNow platform as well as the specifications of our customers. We also support our customers beyond the completed projects in all questions of process optimization as well as in the establishment of a Center of Excellence for the operation of their ServiceNow platform.

Product line achievements

ServiceNow lists no Product Line Achievements for msg services GmbH.

Certifications

How to read it. People is how many staff at msg services GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)2
Customer Service Management (CSM)Suite Certification - CSM Professional1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)1

Accredited people: 12 sales, 5 presales, 7 delivery.

Where msg services GmbH operates

How to read it. Rows are grouped by the ServiceNow program in which msg services GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaIsmaning (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where msg services GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada238419
Consulting & Implementation · country · ams / united states238419
Consulting & Implementation · country · apj / australia209419
Consulting & Implementation · country · apj / japan209419
Consulting & Implementation · country · apj / korea209419
Consulting & Implementation · country · apj / new zealand209419
Consulting & Implementation · country · emea / austria170420
Consulting & Implementation · country · emea / belgium170420
Consulting & Implementation · country · emea / bulgaria170420
Consulting & Implementation · country · emea / croatia169419
Consulting & Implementation · country · emea / czech republic170420
Consulting & Implementation · country · emea / denmark170420
Consulting & Implementation · country · emea / finland170420
Consulting & Implementation · country · emea / france169419
Consulting & Implementation · country · emea / germany170420
Consulting & Implementation · country · emea / greece170420
Consulting & Implementation · country · emea / hungary170420
Consulting & Implementation · country · emea / ireland169419
Consulting & Implementation · country · emea / italy170420
Consulting & Implementation · country · emea / lithuania169419
Consulting & Implementation · country · emea / luxembourg170420
Consulting & Implementation · country · emea / netherlands170420
Consulting & Implementation · country · emea / norway170420
Consulting & Implementation · country · emea / poland170420
Consulting & Implementation · country · emea / portugal170420
Consulting & Implementation · country · emea / romania169419
Consulting & Implementation · country · emea / slovakia170420
Consulting & Implementation · country · emea / slovenia170420
Consulting & Implementation · country · emea / spain170420
Consulting & Implementation · country · emea / sweden169419
Consulting & Implementation · country · emea / switzerland170420
Consulting & Implementation · country · emea / united kingdom170420
Consulting & Implementation · product line · app engine208391
Consulting & Implementation · product line · customer service management202300
Consulting & Implementation · product line · risk resilience sustainability135189
Consulting & Implementation · region · all2601569
Consulting & Implementation · region · ams239420
Consulting & Implementation · region · apj209419
Consulting & Implementation · region · emea170420

Questions about msg services GmbH

What is msg services GmbH's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: msg services GmbH is a Premier ServiceNow partner for Consulting & Implementation, headquartered in Ismaning, Germany and a customer satisfaction score of 4.83 out of 5.
What is msg services GmbH best at on ServiceNow?
ServiceNow lists no product line achievements for msg services GmbH.
Where does msg services GmbH operate?
The Finder lists coverage in 36 countries with offices in Ismaning (Germany).