Partner profile
Nelem
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Nelem is a ServiceNow partner with the tiers Consulting & Implementation (Select), Reseller (Registered), headquartered in Poznan, Poland and a customer satisfaction score of 4.95 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Poznan, Wielkopolskie, Poland
- Legal entity
- Nelem Solutions Łogwiniuk sp.k.
- Website
- www.nelem.eu
- Finder contact
- info@nelem.eu
- Offices
- London (United Kingdom), Poznan (Poland)
- Industries served
- Retail and Hospitality, Service Provider, Technology
About Nelem
As written by the partner in its Partner Finder record.
We advise our customers on how to use the ServiceNow platform to transform and improve their business. We combine deep technical knowledge with a strong understanding of business processes, enabling us to guide customers from ServiceNow product selection and process workshops through to implementation and support. Our team consists of senior ServiceNow experts headquartered in Poland. Our location is ideal for delivering high‑quality services throughout EMEA. We take a flexible approach that aligns with the evolution of the platform, including its AI capabilities. We promote a lean implementation model that allows customers to leverage standard features and benefit from new product releases with every ServiceNow version. We will push back on unnecessary customization. Above all, we are committed to contributing to our customers' success.
Product line achievements
ServiceNow lists no Product Line Achievements for Nelem.
Certifications
How to read it. People is how many staff at Nelem hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 7 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 2 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 1 |
| Enterprise Architecture Implementation Delivery Accreditation | 1 | |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 1 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 4 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 1 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 1 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 1 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 1 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 4 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 1 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 1 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 6 sales, 8 presales, 11 delivery.
Where Nelem operates
How to read it. Rows are grouped by the ServiceNow program in which Nelem declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | London (United Kingdom), Poznan (Poland) |
| Reseller | ||
| EMEA | Germany, Denmark, United Kingdom | London (United Kingdom) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Nelem appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 332 | 419 |
| Consulting & Implementation · country · ams / united states | 332 | 419 |
| Consulting & Implementation · country · apj / australia | 325 | 419 |
| Consulting & Implementation · country · apj / japan | 325 | 419 |
| Consulting & Implementation · country · apj / korea | 325 | 419 |
| Consulting & Implementation · country · apj / new zealand | 325 | 419 |
| Consulting & Implementation · country · emea / austria | 180 | 420 |
| Consulting & Implementation · country · emea / belgium | 180 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 180 | 420 |
| Consulting & Implementation · country · emea / croatia | 179 | 419 |
| Consulting & Implementation · country · emea / czech republic | 180 | 420 |
| Consulting & Implementation · country · emea / denmark | 180 | 420 |
| Consulting & Implementation · country · emea / finland | 180 | 420 |
| Consulting & Implementation · country · emea / france | 179 | 419 |
| Consulting & Implementation · country · emea / germany | 180 | 420 |
| Consulting & Implementation · country · emea / greece | 180 | 420 |
| Consulting & Implementation · country · emea / hungary | 180 | 420 |
| Consulting & Implementation · country · emea / ireland | 179 | 419 |
| Consulting & Implementation · country · emea / italy | 180 | 420 |
| Consulting & Implementation · country · emea / lithuania | 179 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 180 | 420 |
| Consulting & Implementation · country · emea / netherlands | 180 | 420 |
| Consulting & Implementation · country · emea / norway | 180 | 420 |
| Consulting & Implementation · country · emea / poland | 180 | 420 |
| Consulting & Implementation · country · emea / portugal | 180 | 420 |
| Consulting & Implementation · country · emea / romania | 179 | 419 |
| Consulting & Implementation · country · emea / slovakia | 180 | 420 |
| Consulting & Implementation · country · emea / slovenia | 180 | 420 |
| Consulting & Implementation · country · emea / spain | 180 | 420 |
| Consulting & Implementation · country · emea / sweden | 179 | 419 |
| Consulting & Implementation · country · emea / switzerland | 180 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 180 | 420 |
| Consulting & Implementation · product line · app engine | 297 | 391 |
| Consulting & Implementation · product line · cloud cost management | 32 | 47 |
| Consulting & Implementation · product line · customer service management | 268 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 123 | 140 |
| Consulting & Implementation · product line · financial services operations | 115 | 129 |
| Consulting & Implementation · product line · hardware asset management | 237 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 98 | 105 |
| Consulting & Implementation · product line · human resources | 119 | 275 |
| Consulting & Implementation · product line · legal service delivery | 92 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 47 | 50 |
| Consulting & Implementation · product line · moveworks | 74 | 86 |
| Consulting & Implementation · product line · now assist creator | 213 | 247 |
| Consulting & Implementation · product line · now assist csm | 186 | 200 |
| Consulting & Implementation · product line · now assist hr | 100 | 184 |
| Consulting & Implementation · product line · now assist itsm | 178 | 267 |
| Consulting & Implementation · product line · operational technology management | 60 | 89 |
| Consulting & Implementation · product line · public sector digital services | 99 | 109 |
| Consulting & Implementation · product line · risk resilience sustainability | 170 | 189 |
| Consulting & Implementation · product line · security incident response | 188 | 218 |
| Consulting & Implementation · product line · software asset management | 233 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 248 | 302 |
| Consulting & Implementation · product line · technology provider service management | 69 | 73 |
| Consulting & Implementation · product line · telecom service management | 73 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 79 | 89 |
| Consulting & Implementation · product line · vulnerability response | 191 | 215 |
| Consulting & Implementation · region · all | 274 | 1569 |
| Consulting & Implementation · region · ams | 333 | 420 |
| Consulting & Implementation · region · apj | 325 | 419 |
| Consulting & Implementation · region · emea | 180 | 420 |
| Reseller · country · emea / denmark | 44 | 54 |
| Reseller · country · emea / germany | 73 | 94 |
| Reseller · country · emea / united kingdom | 83 | 109 |
| Reseller · region · all | 272 | 1198 |
| Reseller · region · emea | 150 | 200 |
Questions about Nelem
- What is Nelem's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Nelem is a ServiceNow partner with the tiers Consulting & Implementation (Select), Reseller (Registered), headquartered in Poznan, Poland and a customer satisfaction score of 4.95 out of 5.
- What is Nelem best at on ServiceNow?
- ServiceNow lists no product line achievements for Nelem.
- Where does Nelem operate?
- The Finder lists coverage in 36 countries with offices in London (United Kingdom), Poznan (Poland).