Partner profile
Orange Business Services
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Orange Business Services is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in Saint-Denis, France, with Product Line Achievements in 1 product line and a customer satisfaction score of 5.00 out of 5.
Partner Score
114.7
ServiceNow's ranking value, higher is better
Customer satisfaction
5.00 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
0 Validated Practices
Certified people
85
across 31 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
206 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
PremierService Provider
RegisteredBuild
RegisteredEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Saint-Denis, Ille-et-Vilaine, France
- Legal entity
- Orange Business Services
- Website
- www.orange-business.com
- Finder contact
- sales.servicenow@orange.com
- ServiceNow Store
- 1 offering
- Offices
- Atlanta (United States), Navi Mumbai (India), Saint-Denis (France)
- Industries served
- Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Telco and Media, Transportation and Logistics
About Orange Business Services
As written by the partner in its Partner Finder record.
We provide converged voice, data and mobile services as well as IT expertise and managed services, all designed to transform business processes and improve productivity. A global integrated operator, Orange Business Services is present in 166 countries and territories and serves customers in 220, around the world. Orange Business Services is the recognized leader in global, integrated and customized communication infrastructure solutions to enable the key business processes of its customers. Building on extensive experience in data communications, Orange Business Services serves over 3,700 large business customers, including two-thirds of the top 100 companies in the Business Week "Global 1000".
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Workflow Data Fabric | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 7 | Best for Workflow Data Fabric |
Certifications
How to read it. People is how many staff at Orange Business Services hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 31 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 2 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 1 |
| ITOM Health | Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 1 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 2 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 1 | |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 3 |
| Employee Center Accreditation | 2 | |
| Micro-Certification – DevOps Change Velocity | 1 | |
| Suite Certification - ITSM Professional | 1 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 1 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 1 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 2 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 1 |
| Retail Service Management | Retail Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 4 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 1 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 1 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 2 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 7 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 40 sales, 19 presales, 84 delivery.
Where Orange Business Services operates
How to read it. Rows are grouped by the ServiceNow program in which Orange Business Services declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Brazil, Canada, Chile, United States | Atlanta (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Saint-Denis (France) |
| Reseller | ||
| Americas | Brazil, Canada, Chile, United States | Atlanta (United States) |
| EMEA | Belgium, France, United Kingdom, Luxembourg, The Netherlands, Saudi Arabia | Saint-Denis (France) |
| Service Provider | ||
| Americas | Brazil, Canada, Chile, United States | Atlanta (United States) |
| Asia Pacific & Japan | India | Navi Mumbai (India) |
| EMEA | Belgium, France, United Kingdom, Luxembourg, The Netherlands, Poland | Saint-Denis (France) |
Store offerings
- Intelligent Automation That Works · Hyperautomation and Low Code
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Orange Business Services appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 245 | 918 |
| Build · region · ams | 328 | 918 |
| Build · region · apj | 329 | 918 |
| Build · region · emea | 241 | 918 |
| Consulting & Implementation · country · ams / brazil | 28 | 34 |
| Consulting & Implementation · country · ams / canada | 131 | 419 |
| Consulting & Implementation · country · ams / chile | 12 | 15 |
| Consulting & Implementation · country · ams / united states | 131 | 419 |
| Consulting & Implementation · country · apj / australia | 114 | 419 |
| Consulting & Implementation · country · apj / japan | 114 | 419 |
| Consulting & Implementation · country · apj / korea | 114 | 419 |
| Consulting & Implementation · country · apj / new zealand | 114 | 419 |
| Consulting & Implementation · country · emea / austria | 105 | 420 |
| Consulting & Implementation · country · emea / belgium | 105 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 105 | 420 |
| Consulting & Implementation · country · emea / croatia | 104 | 419 |
| Consulting & Implementation · country · emea / czech republic | 105 | 420 |
| Consulting & Implementation · country · emea / denmark | 105 | 420 |
| Consulting & Implementation · country · emea / finland | 105 | 420 |
| Consulting & Implementation · country · emea / france | 104 | 419 |
| Consulting & Implementation · country · emea / germany | 105 | 420 |
| Consulting & Implementation · country · emea / greece | 105 | 420 |
| Consulting & Implementation · country · emea / hungary | 105 | 420 |
| Consulting & Implementation · country · emea / ireland | 104 | 419 |
| Consulting & Implementation · country · emea / italy | 105 | 420 |
| Consulting & Implementation · country · emea / lithuania | 104 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 105 | 420 |
| Consulting & Implementation · country · emea / netherlands | 105 | 420 |
| Consulting & Implementation · country · emea / norway | 105 | 420 |
| Consulting & Implementation · country · emea / poland | 105 | 420 |
| Consulting & Implementation · country · emea / portugal | 105 | 420 |
| Consulting & Implementation · country · emea / romania | 104 | 419 |
| Consulting & Implementation · country · emea / slovakia | 105 | 420 |
| Consulting & Implementation · country · emea / slovenia | 105 | 420 |
| Consulting & Implementation · country · emea / spain | 105 | 420 |
| Consulting & Implementation · country · emea / sweden | 104 | 419 |
| Consulting & Implementation · country · emea / switzerland | 105 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 105 | 420 |
| Consulting & Implementation · product line · app engine | 111 | 391 |
| Consulting & Implementation · product line · cloud cost management | 37 | 47 |
| Consulting & Implementation · product line · customer service management | 185 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 52 | 140 |
| Consulting & Implementation · product line · field service management | 97 | 222 |
| Consulting & Implementation · product line · financial services operations | 56 | 129 |
| Consulting & Implementation · product line · hardware asset management | 86 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 83 | 105 |
| Consulting & Implementation · product line · human resources | 143 | 275 |
| Consulting & Implementation · product line · it operations management health | 48 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 72 | 82 |
| Consulting & Implementation · product line · it service management pro | 112 | 118 |
| Consulting & Implementation · product line · it service management standard | 157 | 174 |
| Consulting & Implementation · product line · legal service delivery | 44 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 38 | 50 |
| Consulting & Implementation · product line · now assist creator | 99 | 247 |
| Consulting & Implementation · product line · now assist csm | 149 | 200 |
| Consulting & Implementation · product line · now assist hr | 119 | 184 |
| Consulting & Implementation · product line · now assist itsm | 218 | 267 |
| Consulting & Implementation · product line · operational technology management | 68 | 89 |
| Consulting & Implementation · product line · public sector digital services | 51 | 109 |
| Consulting & Implementation · product line · retail service management | 63 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 96 | 189 |
| Consulting & Implementation · product line · software asset management | 85 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 33 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 92 | 302 |
| Consulting & Implementation · product line · technology provider service management | 57 | 73 |
| Consulting & Implementation · product line · telecom service management | 61 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 64 | 89 |
| Consulting & Implementation · product line · workflow data fabric | 14 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 57 | 120 |
| Consulting & Implementation · region · all | 206 | 1569 |
| Consulting & Implementation · region · ams | 131 | 420 |
| Consulting & Implementation · region · apj | 114 | 419 |
| Consulting & Implementation · region · emea | 105 | 420 |
| Reseller · country · ams / brazil | 23 | 37 |
| Reseller · country · ams / canada | 54 | 105 |
| Reseller · country · ams / chile | 14 | 21 |
| Reseller · country · ams / united states | 74 | 212 |
| Reseller · country · emea / belgium | 31 | 51 |
| Reseller · country · emea / france | 35 | 48 |
| Reseller · country · emea / luxembourg | 26 | 35 |
| Reseller · country · emea / netherlands | 35 | 58 |
| Reseller · country · emea / saudi arabia | 27 | 35 |
| Reseller · country · emea / united kingdom | 56 | 109 |
| Reseller · region · all | 135 | 1198 |
| Reseller · region · ams | 81 | 235 |
| Reseller · region · emea | 84 | 200 |
| Service Provider · country · ams / brazil | 18 | 23 |
| Service Provider · country · ams / canada | 33 | 55 |
| Service Provider · country · ams / chile | 6 | 8 |
| Service Provider · country · ams / united states | 48 | 128 |
| Service Provider · country · apj / india | 23 | 44 |
| Service Provider · country · emea / belgium | 18 | 28 |
| Service Provider · country · emea / france | 19 | 33 |
| Service Provider · country · emea / luxembourg | 14 | 19 |
| Service Provider · country · emea / netherlands | 22 | 35 |
| Service Provider · country · emea / poland | 16 | 23 |
| Service Provider · country · emea / united kingdom | 26 | 59 |
| Service Provider · region · all | 51 | 614 |
| Service Provider · region · ams | 51 | 139 |
| Service Provider · region · apj | 33 | 78 |
| Service Provider · region · emea | 37 | 103 |
Questions about Orange Business Services
- What is Orange Business Services's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Orange Business Services is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in Saint-Denis, France, with Product Line Achievements in 1 product line and a customer satisfaction score of 5.00 out of 5.
- What is Orange Business Services best at on ServiceNow?
- Orange Business Services holds Product Line Achievements in Workflow Data Fabric.
- Where does Orange Business Services operate?
- The Finder lists coverage in 40 countries with offices in Atlanta (United States), Navi Mumbai (India), Saint-Denis (France).