PartnerIndexServiceNow partner data, as published

Partner profile

PlanHorizon GmbH

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

PlanHorizon GmbH is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), headquartered in Darmstadt, Germany, with Product Line Achievements in 2 product lines (1 Validated Practice) and a customer satisfaction score of 4.94 out of 5.

Partner Score
74.0
ServiceNow's ranking value, higher is better
Customer satisfaction
4.94 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
2
1 Validated Practices
Certified people
38
across 9 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
101 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
not in program
Service Provider
not in program
Build
Premier

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Darmstadt, Hessen, Germany
Legal entity
PlanHorizon GmbH
Website
www.planhorizon.com
Finder contact
andreas.borchert@planhorizon.com
Offices
Darmstadt (Germany), Zurich (Switzerland)
Industries served
Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Service Provider, Technology

About PlanHorizon GmbH

As written by the partner in its Partner Finder record.

PlanHorizon GmbH – Your Expert Partner for ServiceNow Strategic Portfolio Management SPM, ServiceNow Enterprise Architecture and ServiceNow based IT Financial Management sfinx At PlanHorizon GmbH, we specialize in helping organizations maximize the value of their ServiceNow investments. As a trusted ServiceNow partner, we focus on Strategic Portfolio Management SPM, Enterprise Architecture EA, and IT Financial Management, combining strategic consulting with deep technical expertise. We co-developed sfinx, a powerful ServiceNow-native application for IT Financial Management, enabling streamlined planning, forecasting, chargeback/showback, and financial reporting—fully integrated with the ServiceNow platform. With 19+ years of experience and a proven track record in Enterprise Project Portfolio Management and Strategic Portfolio Management, we empower businesses across industries such as Automotive, Retail, Manufacturing, Healthcare, Biotech and Financial Services.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Strategic Portfolio Management Pro —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 45.002 Best for Strategic Portfolio Management Pro
Strategic Portfolio Management Standard —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 64.9219 Best for Strategic Portfolio Management Standard

Certifications

How to read it. People is how many staff at PlanHorizon GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)5
Customer Service Management (CSM)Suite Certification - CSM Professional3
Enterprise ArchitectureCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))1
Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation1
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)1
Strategic Portfolio Management ProStrategic Planning Delivery Accreditation2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)21
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)1

Accredited people: 9 sales, 14 presales, 23 delivery.

Where PlanHorizon GmbH operates

How to read it. Rows are grouped by the ServiceNow program in which PlanHorizon GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaZurich (Switzerland), Darmstadt (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where PlanHorizon GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all79918
Build · region · ams106918
Build · region · apj93918
Build · region · emea54918
Consulting & Implementation · country · ams / canada160419
Consulting & Implementation · country · ams / united states160419
Consulting & Implementation · country · apj / australia116419
Consulting & Implementation · country · apj / japan116419
Consulting & Implementation · country · apj / korea116419
Consulting & Implementation · country · apj / new zealand116419
Consulting & Implementation · country · emea / austria48420
Consulting & Implementation · country · emea / belgium48420
Consulting & Implementation · country · emea / bulgaria48420
Consulting & Implementation · country · emea / croatia47419
Consulting & Implementation · country · emea / czech republic48420
Consulting & Implementation · country · emea / denmark48420
Consulting & Implementation · country · emea / finland48420
Consulting & Implementation · country · emea / france47419
Consulting & Implementation · country · emea / germany48420
Consulting & Implementation · country · emea / greece48420
Consulting & Implementation · country · emea / hungary48420
Consulting & Implementation · country · emea / ireland47419
Consulting & Implementation · country · emea / italy48420
Consulting & Implementation · country · emea / lithuania47419
Consulting & Implementation · country · emea / luxembourg48420
Consulting & Implementation · country · emea / netherlands48420
Consulting & Implementation · country · emea / norway48420
Consulting & Implementation · country · emea / poland48420
Consulting & Implementation · country · emea / portugal48420
Consulting & Implementation · country · emea / romania47419
Consulting & Implementation · country · emea / slovakia48420
Consulting & Implementation · country · emea / slovenia48420
Consulting & Implementation · country · emea / spain48420
Consulting & Implementation · country · emea / sweden47419
Consulting & Implementation · country · emea / switzerland48420
Consulting & Implementation · country · emea / united kingdom48420
Consulting & Implementation · product line · app engine113391
Consulting & Implementation · product line · customer service management186300
Consulting & Implementation · product line · enterprise architecture53140
Consulting & Implementation · product line · field service management99222
Consulting & Implementation · product line · now assist creator100247
Consulting & Implementation · product line · security incident response113218
Consulting & Implementation · product line · strategic portfolio management pro853
Consulting & Implementation · product line · strategic portfolio management standard17302
Consulting & Implementation · product line · vulnerability response115215
Consulting & Implementation · region · all1011569
Consulting & Implementation · region · ams161420
Consulting & Implementation · region · apj116419
Consulting & Implementation · region · emea48420

Questions about PlanHorizon GmbH

What is PlanHorizon GmbH's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: PlanHorizon GmbH is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), headquartered in Darmstadt, Germany, with Product Line Achievements in 2 product lines (1 Validated Practice) and a customer satisfaction score of 4.94 out of 5.
What is PlanHorizon GmbH best at on ServiceNow?
ServiceNow has validated PlanHorizon GmbH's practice in Strategic Portfolio Management Standard.
Where does PlanHorizon GmbH operate?
The Finder lists coverage in 36 countries with offices in Darmstadt (Germany), Zurich (Switzerland).