Partner profile
PlanHorizon GmbH
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
PlanHorizon GmbH is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), headquartered in Darmstadt, Germany, with Product Line Achievements in 2 product lines (1 Validated Practice) and a customer satisfaction score of 4.94 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Darmstadt, Hessen, Germany
- Legal entity
- PlanHorizon GmbH
- Website
- www.planhorizon.com
- Finder contact
- andreas.borchert@planhorizon.com
- Offices
- Darmstadt (Germany), Zurich (Switzerland)
- Industries served
- Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Service Provider, Technology
About PlanHorizon GmbH
As written by the partner in its Partner Finder record.
PlanHorizon GmbH – Your Expert Partner for ServiceNow Strategic Portfolio Management SPM, ServiceNow Enterprise Architecture and ServiceNow based IT Financial Management sfinx At PlanHorizon GmbH, we specialize in helping organizations maximize the value of their ServiceNow investments. As a trusted ServiceNow partner, we focus on Strategic Portfolio Management SPM, Enterprise Architecture EA, and IT Financial Management, combining strategic consulting with deep technical expertise. We co-developed sfinx, a powerful ServiceNow-native application for IT Financial Management, enabling streamlined planning, forecasting, chargeback/showback, and financial reporting—fully integrated with the ServiceNow platform. With 19+ years of experience and a proven track record in Enterprise Project Portfolio Management and Strategic Portfolio Management, we empower businesses across industries such as Automotive, Retail, Manufacturing, Healthcare, Biotech and Financial Services.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Strategic Portfolio Management Pro | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 5.00 | 2 | Best for Strategic Portfolio Management Pro |
| Strategic Portfolio Management Standard | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.92 | 19 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at PlanHorizon GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 5 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 3 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 1 |
| Enterprise Architecture Implementation Delivery Accreditation | 1 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 21 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 9 sales, 14 presales, 23 delivery.
Where PlanHorizon GmbH operates
How to read it. Rows are grouped by the ServiceNow program in which PlanHorizon GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Zurich (Switzerland), Darmstadt (Germany) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where PlanHorizon GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 79 | 918 |
| Build · region · ams | 106 | 918 |
| Build · region · apj | 93 | 918 |
| Build · region · emea | 54 | 918 |
| Consulting & Implementation · country · ams / canada | 160 | 419 |
| Consulting & Implementation · country · ams / united states | 160 | 419 |
| Consulting & Implementation · country · apj / australia | 116 | 419 |
| Consulting & Implementation · country · apj / japan | 116 | 419 |
| Consulting & Implementation · country · apj / korea | 116 | 419 |
| Consulting & Implementation · country · apj / new zealand | 116 | 419 |
| Consulting & Implementation · country · emea / austria | 48 | 420 |
| Consulting & Implementation · country · emea / belgium | 48 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 48 | 420 |
| Consulting & Implementation · country · emea / croatia | 47 | 419 |
| Consulting & Implementation · country · emea / czech republic | 48 | 420 |
| Consulting & Implementation · country · emea / denmark | 48 | 420 |
| Consulting & Implementation · country · emea / finland | 48 | 420 |
| Consulting & Implementation · country · emea / france | 47 | 419 |
| Consulting & Implementation · country · emea / germany | 48 | 420 |
| Consulting & Implementation · country · emea / greece | 48 | 420 |
| Consulting & Implementation · country · emea / hungary | 48 | 420 |
| Consulting & Implementation · country · emea / ireland | 47 | 419 |
| Consulting & Implementation · country · emea / italy | 48 | 420 |
| Consulting & Implementation · country · emea / lithuania | 47 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 48 | 420 |
| Consulting & Implementation · country · emea / netherlands | 48 | 420 |
| Consulting & Implementation · country · emea / norway | 48 | 420 |
| Consulting & Implementation · country · emea / poland | 48 | 420 |
| Consulting & Implementation · country · emea / portugal | 48 | 420 |
| Consulting & Implementation · country · emea / romania | 47 | 419 |
| Consulting & Implementation · country · emea / slovakia | 48 | 420 |
| Consulting & Implementation · country · emea / slovenia | 48 | 420 |
| Consulting & Implementation · country · emea / spain | 48 | 420 |
| Consulting & Implementation · country · emea / sweden | 47 | 419 |
| Consulting & Implementation · country · emea / switzerland | 48 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 48 | 420 |
| Consulting & Implementation · product line · app engine | 113 | 391 |
| Consulting & Implementation · product line · customer service management | 186 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 53 | 140 |
| Consulting & Implementation · product line · field service management | 99 | 222 |
| Consulting & Implementation · product line · now assist creator | 100 | 247 |
| Consulting & Implementation · product line · security incident response | 113 | 218 |
| Consulting & Implementation · product line · strategic portfolio management pro | 8 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 17 | 302 |
| Consulting & Implementation · product line · vulnerability response | 115 | 215 |
| Consulting & Implementation · region · all | 101 | 1569 |
| Consulting & Implementation · region · ams | 161 | 420 |
| Consulting & Implementation · region · apj | 116 | 419 |
| Consulting & Implementation · region · emea | 48 | 420 |
Questions about PlanHorizon GmbH
- What is PlanHorizon GmbH's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: PlanHorizon GmbH is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), headquartered in Darmstadt, Germany, with Product Line Achievements in 2 product lines (1 Validated Practice) and a customer satisfaction score of 4.94 out of 5.
- What is PlanHorizon GmbH best at on ServiceNow?
- ServiceNow has validated PlanHorizon GmbH's practice in Strategic Portfolio Management Standard.
- Where does PlanHorizon GmbH operate?
- The Finder lists coverage in 36 countries with offices in Darmstadt (Germany), Zurich (Switzerland).