PartnerIndexServiceNow partner data, as published

Partner profile

Prozessfux AG logo

Prozessfux AG

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Prozessfux AG is a ServiceNow partner with the tiers Consulting & Implementation (Select), Reseller (Registered), headquartered in Zurich, Switzerland and a customer satisfaction score of 4.94 out of 5.

Partner Score
67.2
ServiceNow's ranking value, higher is better
Customer satisfaction
4.94 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
8
across 5 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
244 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Select
Reseller
Registered
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Zurich, Switzerland
Legal entity
Prozessfux AG
Website
www.prozessfux.com/
Finder contact
kontakt@prozessfux.com
Offices
Zurich (Switzerland)
Industries served
Government, Retail and Hospitality

About Prozessfux AG

As written by the partner in its Partner Finder record.

Based at Zürich Airport, we specialize in supporting our customers to improve their service & compliance processes. We consult our customers in process design and functional requirements. Our clever design and architecture of ServiceNow solutions in IT Service Management, Customer Service Management and Integrated Risk Management are intuitive to use and as easy to maintain as to enhance. We focus on cost-benefit considerations, on increasing process efficiency and on making customers and their employees happier. Together with our customers, we achieve measurable results fast and reliable. Over the past 12 years, we have implemented over 400 process optimization project at over 40 customers.

Product line achievements

ServiceNow lists no Product Line Achievements for Prozessfux AG.

Certifications

How to read it. People is how many staff at Prozessfux AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)1
Customer Service Management (CSM)Suite Certification - CSM Professional2
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation3
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1

Accredited people: 8 sales, 8 presales, 8 delivery.

Where Prozessfux AG operates

How to read it. Rows are grouped by the ServiceNow program in which Prozessfux AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaZurich (Switzerland)
Reseller
EMEASwitzerlandZurich (Switzerland)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Prozessfux AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada317419
Consulting & Implementation · country · ams / united states317419
Consulting & Implementation · country · apj / australia299419
Consulting & Implementation · country · apj / japan299419
Consulting & Implementation · country · apj / korea299419
Consulting & Implementation · country · apj / new zealand299419
Consulting & Implementation · country · emea / austria149420
Consulting & Implementation · country · emea / belgium149420
Consulting & Implementation · country · emea / bulgaria149420
Consulting & Implementation · country · emea / croatia148419
Consulting & Implementation · country · emea / czech republic149420
Consulting & Implementation · country · emea / denmark149420
Consulting & Implementation · country · emea / finland149420
Consulting & Implementation · country · emea / france148419
Consulting & Implementation · country · emea / germany149420
Consulting & Implementation · country · emea / greece149420
Consulting & Implementation · country · emea / hungary149420
Consulting & Implementation · country · emea / ireland148419
Consulting & Implementation · country · emea / italy149420
Consulting & Implementation · country · emea / lithuania148419
Consulting & Implementation · country · emea / luxembourg149420
Consulting & Implementation · country · emea / netherlands149420
Consulting & Implementation · country · emea / norway149420
Consulting & Implementation · country · emea / poland149420
Consulting & Implementation · country · emea / portugal149420
Consulting & Implementation · country · emea / romania148419
Consulting & Implementation · country · emea / slovakia149420
Consulting & Implementation · country · emea / slovenia149420
Consulting & Implementation · country · emea / spain149420
Consulting & Implementation · country · emea / sweden148419
Consulting & Implementation · country · emea / switzerland149420
Consulting & Implementation · country · emea / united kingdom149420
Consulting & Implementation · product line · app engine310391
Consulting & Implementation · product line · customer service management157300
Consulting & Implementation · product line · now assist creator219247
Consulting & Implementation · product line · risk resilience sustainability79189
Consulting & Implementation · product line · strategic portfolio management standard258302
Consulting & Implementation · region · all2441569
Consulting & Implementation · region · ams318420
Consulting & Implementation · region · apj299419
Consulting & Implementation · region · emea149420
Reseller · country · emea / switzerland3076
Reseller · region · all771198
Reseller · region · emea42200

Questions about Prozessfux AG

What is Prozessfux AG's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Prozessfux AG is a ServiceNow partner with the tiers Consulting & Implementation (Select), Reseller (Registered), headquartered in Zurich, Switzerland and a customer satisfaction score of 4.94 out of 5.
What is Prozessfux AG best at on ServiceNow?
ServiceNow lists no product line achievements for Prozessfux AG.
Where does Prozessfux AG operate?
The Finder lists coverage in 36 countries with offices in Zurich (Switzerland).