Partner profile

Prozessfux AG
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Prozessfux AG is a ServiceNow partner with the tiers Consulting & Implementation (Select), Reseller (Registered), headquartered in Zurich, Switzerland and a customer satisfaction score of 4.94 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Zurich, Switzerland
- Legal entity
- Prozessfux AG
- Website
- www.prozessfux.com/
- Finder contact
- kontakt@prozessfux.com
- Offices
- Zurich (Switzerland)
- Industries served
- Government, Retail and Hospitality
About Prozessfux AG
As written by the partner in its Partner Finder record.
Based at Zürich Airport, we specialize in supporting our customers to improve their service & compliance processes. We consult our customers in process design and functional requirements. Our clever design and architecture of ServiceNow solutions in IT Service Management, Customer Service Management and Integrated Risk Management are intuitive to use and as easy to maintain as to enhance. We focus on cost-benefit considerations, on increasing process efficiency and on making customers and their employees happier. Together with our customers, we achieve measurable results fast and reliable. Over the past 12 years, we have implemented over 400 process optimization project at over 40 customers.
Product line achievements
ServiceNow lists no Product Line Achievements for Prozessfux AG.
Certifications
How to read it. People is how many staff at Prozessfux AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 2 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 3 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 1 |
Accredited people: 8 sales, 8 presales, 8 delivery.
Where Prozessfux AG operates
How to read it. Rows are grouped by the ServiceNow program in which Prozessfux AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Zurich (Switzerland) |
| Reseller | ||
| EMEA | Switzerland | Zurich (Switzerland) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Prozessfux AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 317 | 419 |
| Consulting & Implementation · country · ams / united states | 317 | 419 |
| Consulting & Implementation · country · apj / australia | 299 | 419 |
| Consulting & Implementation · country · apj / japan | 299 | 419 |
| Consulting & Implementation · country · apj / korea | 299 | 419 |
| Consulting & Implementation · country · apj / new zealand | 299 | 419 |
| Consulting & Implementation · country · emea / austria | 149 | 420 |
| Consulting & Implementation · country · emea / belgium | 149 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 149 | 420 |
| Consulting & Implementation · country · emea / croatia | 148 | 419 |
| Consulting & Implementation · country · emea / czech republic | 149 | 420 |
| Consulting & Implementation · country · emea / denmark | 149 | 420 |
| Consulting & Implementation · country · emea / finland | 149 | 420 |
| Consulting & Implementation · country · emea / france | 148 | 419 |
| Consulting & Implementation · country · emea / germany | 149 | 420 |
| Consulting & Implementation · country · emea / greece | 149 | 420 |
| Consulting & Implementation · country · emea / hungary | 149 | 420 |
| Consulting & Implementation · country · emea / ireland | 148 | 419 |
| Consulting & Implementation · country · emea / italy | 149 | 420 |
| Consulting & Implementation · country · emea / lithuania | 148 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 149 | 420 |
| Consulting & Implementation · country · emea / netherlands | 149 | 420 |
| Consulting & Implementation · country · emea / norway | 149 | 420 |
| Consulting & Implementation · country · emea / poland | 149 | 420 |
| Consulting & Implementation · country · emea / portugal | 149 | 420 |
| Consulting & Implementation · country · emea / romania | 148 | 419 |
| Consulting & Implementation · country · emea / slovakia | 149 | 420 |
| Consulting & Implementation · country · emea / slovenia | 149 | 420 |
| Consulting & Implementation · country · emea / spain | 149 | 420 |
| Consulting & Implementation · country · emea / sweden | 148 | 419 |
| Consulting & Implementation · country · emea / switzerland | 149 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 149 | 420 |
| Consulting & Implementation · product line · app engine | 310 | 391 |
| Consulting & Implementation · product line · customer service management | 157 | 300 |
| Consulting & Implementation · product line · now assist creator | 219 | 247 |
| Consulting & Implementation · product line · risk resilience sustainability | 79 | 189 |
| Consulting & Implementation · product line · strategic portfolio management standard | 258 | 302 |
| Consulting & Implementation · region · all | 244 | 1569 |
| Consulting & Implementation · region · ams | 318 | 420 |
| Consulting & Implementation · region · apj | 299 | 419 |
| Consulting & Implementation · region · emea | 149 | 420 |
| Reseller · country · emea / switzerland | 30 | 76 |
| Reseller · region · all | 77 | 1198 |
| Reseller · region · emea | 42 | 200 |
Questions about Prozessfux AG
- What is Prozessfux AG's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Prozessfux AG is a ServiceNow partner with the tiers Consulting & Implementation (Select), Reseller (Registered), headquartered in Zurich, Switzerland and a customer satisfaction score of 4.94 out of 5.
- What is Prozessfux AG best at on ServiceNow?
- ServiceNow lists no product line achievements for Prozessfux AG.
- Where does Prozessfux AG operate?
- The Finder lists coverage in 36 countries with offices in Zurich (Switzerland).