Partner profile

ResolveGrid
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
ResolveGrid is a Select ServiceNow partner for Build, headquartered in Mountain View, United States.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Mountain View, California, United States
- Legal entity
- Resolve Grid AI Technologies Corp
- Website
- resolvegrid.ai/
- Finder contact
- curtis@resolvegrid.ai
- Industries served
- Technology
About ResolveGrid
As written by the partner in its Partner Finder record.
ResolveGrid is an AI-powered service resolution platform that helps field technicians, support agents, and customers fix equipment faster. It pairs an AI troubleshooting agent grounded in your service manuals, knowledge articles, and asset history with live visual assistance through ResolveGrid Assist (formerly CareAR). Technicians get step-by-step guidance in the field, can loop in remote experts, and complete work orders without leaving their workflow, while customers can get the same help from a simple browser link with no app to install. ResolveGrid integrates natively with ServiceNow Field Service, Customer Service, and ITSM, so resolutions happen inside the tools teams already use. The result: higher first-time fix rates, shorter time to resolution, fewer truck rolls, and service knowledge that grows with every job.
Product line achievements
ServiceNow lists no Product Line Achievements for ResolveGrid.
Certifications
No certifications are listed.
Where ResolveGrid operates
No coverage is declared.
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where ResolveGrid appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 532 | 918 |
| Build · region · ams | 529 | 918 |
| Build · region · apj | 530 | 918 |
| Build · region · emea | 529 | 918 |
Questions about ResolveGrid
- What is ResolveGrid's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: ResolveGrid is a Select ServiceNow partner for Build, headquartered in Mountain View, United States.
- What is ResolveGrid best at on ServiceNow?
- ServiceNow lists no product line achievements for ResolveGrid.
- Where does ResolveGrid operate?
- The Finder declares no coverage.