PartnerIndexServiceNow partner data, as published

Partner profile

Samsung SDS logo

Samsung SDS

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Samsung SDS is a ServiceNow partner with the tiers Build (Elite), Consulting & Implementation (Registered), Reseller (Registered), Service Provider (Registered), headquartered in Seoul, South Korea.

Partner Score
100.3
ServiceNow's ranking value, higher is better
Customer satisfaction
n/p of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
26
across 11 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
1261 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Registered
Reseller
Registered
Service Provider
Registered
Build
Elite

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

ServiceNow Store Rising Star (APJ, 2026) badge
ServiceNow Store Rising Star (APJ, 2026)

Company

Headquarters
Seoul, South Korea
Legal entity
Samsung SDS Co Ltd
Website
www.samsungsds.com
Finder contact
a.cazaledes@samsung.com
Offices
Ridgefield Park (United States), Seoul (South Korea)
Industries served
Education, Energy and Utilities, Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics

About Samsung SDS

As written by the partner in its Partner Finder record.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation­ innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy, helping them to increase productivity, safeguard assets, and make smarter decisions. To assist companies in their mobility management strategy, Samsung has developed Zero Touch Mobility for ServiceNow (ZTM). This unique hyperautomation solution connects the mobile ecosystem into the ServiceNow platform, simplifying the mobile device lifecycle management and enabling businesses with truly Zero Touch Enterprise Mobility Management regardless of OEM or OS.

Product line achievements

ServiceNow lists no Product Line Achievements for Samsung SDS.

Certifications

How to read it. People is how many staff at Samsung SDS hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)8
Customer Service Management (CSM)Suite Certification - CSM Professional2
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)4
Human Resources (HR)Suite Certification - HR Professional1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)2
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)1
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4
Telecommunications Network InventoryTelecommunication Network Inventory Delivery Accreditation1

Accredited people: 9 sales, 8 presales, 16 delivery.

Where Samsung SDS operates

How to read it. Rows are grouped by the ServiceNow program in which Samsung SDS declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesRidgefield Park (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New ZealandSeoul (South Korea)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasCanada, United StatesRidgefield Park (United States)
Asia Pacific & JapanAustralia, South KoreaSeoul (South Korea)
EMEAGermany—
Service Provider
AmericasCanada, Mexico, United StatesRidgefield Park (United States)
Asia Pacific & JapanSouth KoreaSeoul (South Korea)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Samsung SDS appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all19918
Build · region · ams19918
Build · region · apj15918
Build · region · emea55918
Consulting & Implementation · country · ams / canada406419
Consulting & Implementation · country · ams / united states406419
Consulting & Implementation · country · apj / australia406419
Consulting & Implementation · country · apj / japan406419
Consulting & Implementation · country · apj / korea406419
Consulting & Implementation · country · apj / new zealand406419
Consulting & Implementation · country · emea / austria407420
Consulting & Implementation · country · emea / belgium407420
Consulting & Implementation · country · emea / bulgaria407420
Consulting & Implementation · country · emea / croatia406419
Consulting & Implementation · country · emea / czech republic407420
Consulting & Implementation · country · emea / denmark407420
Consulting & Implementation · country · emea / finland407420
Consulting & Implementation · country · emea / france406419
Consulting & Implementation · country · emea / germany407420
Consulting & Implementation · country · emea / greece407420
Consulting & Implementation · country · emea / hungary407420
Consulting & Implementation · country · emea / ireland406419
Consulting & Implementation · country · emea / italy407420
Consulting & Implementation · country · emea / lithuania406419
Consulting & Implementation · country · emea / luxembourg407420
Consulting & Implementation · country · emea / netherlands407420
Consulting & Implementation · country · emea / norway407420
Consulting & Implementation · country · emea / poland407420
Consulting & Implementation · country · emea / portugal407420
Consulting & Implementation · country · emea / romania406419
Consulting & Implementation · country · emea / slovakia407420
Consulting & Implementation · country · emea / slovenia407420
Consulting & Implementation · country · emea / spain407420
Consulting & Implementation · country · emea / sweden406419
Consulting & Implementation · country · emea / switzerland407420
Consulting & Implementation · country · emea / united kingdom407420
Consulting & Implementation · product line · app engine378391
Consulting & Implementation · product line · customer service management296300
Consulting & Implementation · product line · field service management218222
Consulting & Implementation · product line · hardware asset management280286
Consulting & Implementation · product line · human resources272275
Consulting & Implementation · product line · now assist itsm262267
Consulting & Implementation · product line · risk resilience sustainability189189
Consulting & Implementation · product line · security incident response215218
Consulting & Implementation · product line · software asset management270275
Consulting & Implementation · product line · strategic portfolio management standard296302
Consulting & Implementation · product line · telecommunications network inventory8989
Consulting & Implementation · region · all12611569
Consulting & Implementation · region · ams407420
Consulting & Implementation · region · apj406419
Consulting & Implementation · region · emea407420
Reseller · country · ams / canada99105
Reseller · country · ams / united states196212
Reseller · country · apj / australia5353
Reseller · country · apj / korea1717
Reseller · country · emea / germany8794
Reseller · region · all4451198
Reseller · region · ams218235
Reseller · region · apj123126
Reseller · region · emea189200
Service Provider · country · ams / canada3455
Service Provider · country · ams / mexico1624
Service Provider · country · ams / united states49128
Service Provider · country · apj / korea911
Service Provider · region · all102614
Service Provider · region · ams52139
Service Provider · region · apj3478

Questions about Samsung SDS

What is Samsung SDS's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Samsung SDS is a ServiceNow partner with the tiers Build (Elite), Consulting & Implementation (Registered), Reseller (Registered), Service Provider (Registered), headquartered in Seoul, South Korea.
What is Samsung SDS best at on ServiceNow?
ServiceNow lists no product line achievements for Samsung SDS.
Where does Samsung SDS operate?
The Finder lists coverage in 37 countries with offices in Ridgefield Park (United States), Seoul (South Korea).