Partner profile

Samsung SDS
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Samsung SDS is a ServiceNow partner with the tiers Build (Elite), Consulting & Implementation (Registered), Reseller (Registered), Service Provider (Registered), headquartered in Seoul, South Korea.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards

Company
- Headquarters
- Seoul, South Korea
- Legal entity
- Samsung SDS Co Ltd
- Website
- www.samsungsds.com
- Finder contact
- a.cazaledes@samsung.com
- Offices
- Ridgefield Park (United States), Seoul (South Korea)
- Industries served
- Education, Energy and Utilities, Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics
About Samsung SDS
As written by the partner in its Partner Finder record.
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy, helping them to increase productivity, safeguard assets, and make smarter decisions. To assist companies in their mobility management strategy, Samsung has developed Zero Touch Mobility for ServiceNow (ZTM). This unique hyperautomation solution connects the mobile ecosystem into the ServiceNow platform, simplifying the mobile device lifecycle management and enabling businesses with truly Zero Touch Enterprise Mobility Management regardless of OEM or OS.
Product line achievements
ServiceNow lists no Product Line Achievements for Samsung SDS.
Certifications
How to read it. People is how many staff at Samsung SDS hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 8 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 2 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 4 |
| Human Resources (HR) | Suite Certification - HR Professional | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 4 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
Accredited people: 9 sales, 8 presales, 16 delivery.
Where Samsung SDS operates
How to read it. Rows are grouped by the ServiceNow program in which Samsung SDS declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Ridgefield Park (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | Seoul (South Korea) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | Canada, United States | Ridgefield Park (United States) |
| Asia Pacific & Japan | Australia, South Korea | Seoul (South Korea) |
| EMEA | Germany | — |
| Service Provider | ||
| Americas | Canada, Mexico, United States | Ridgefield Park (United States) |
| Asia Pacific & Japan | South Korea | Seoul (South Korea) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Samsung SDS appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 19 | 918 |
| Build · region · ams | 19 | 918 |
| Build · region · apj | 15 | 918 |
| Build · region · emea | 55 | 918 |
| Consulting & Implementation · country · ams / canada | 406 | 419 |
| Consulting & Implementation · country · ams / united states | 406 | 419 |
| Consulting & Implementation · country · apj / australia | 406 | 419 |
| Consulting & Implementation · country · apj / japan | 406 | 419 |
| Consulting & Implementation · country · apj / korea | 406 | 419 |
| Consulting & Implementation · country · apj / new zealand | 406 | 419 |
| Consulting & Implementation · country · emea / austria | 407 | 420 |
| Consulting & Implementation · country · emea / belgium | 407 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 407 | 420 |
| Consulting & Implementation · country · emea / croatia | 406 | 419 |
| Consulting & Implementation · country · emea / czech republic | 407 | 420 |
| Consulting & Implementation · country · emea / denmark | 407 | 420 |
| Consulting & Implementation · country · emea / finland | 407 | 420 |
| Consulting & Implementation · country · emea / france | 406 | 419 |
| Consulting & Implementation · country · emea / germany | 407 | 420 |
| Consulting & Implementation · country · emea / greece | 407 | 420 |
| Consulting & Implementation · country · emea / hungary | 407 | 420 |
| Consulting & Implementation · country · emea / ireland | 406 | 419 |
| Consulting & Implementation · country · emea / italy | 407 | 420 |
| Consulting & Implementation · country · emea / lithuania | 406 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 407 | 420 |
| Consulting & Implementation · country · emea / netherlands | 407 | 420 |
| Consulting & Implementation · country · emea / norway | 407 | 420 |
| Consulting & Implementation · country · emea / poland | 407 | 420 |
| Consulting & Implementation · country · emea / portugal | 407 | 420 |
| Consulting & Implementation · country · emea / romania | 406 | 419 |
| Consulting & Implementation · country · emea / slovakia | 407 | 420 |
| Consulting & Implementation · country · emea / slovenia | 407 | 420 |
| Consulting & Implementation · country · emea / spain | 407 | 420 |
| Consulting & Implementation · country · emea / sweden | 406 | 419 |
| Consulting & Implementation · country · emea / switzerland | 407 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 407 | 420 |
| Consulting & Implementation · product line · app engine | 378 | 391 |
| Consulting & Implementation · product line · customer service management | 296 | 300 |
| Consulting & Implementation · product line · field service management | 218 | 222 |
| Consulting & Implementation · product line · hardware asset management | 280 | 286 |
| Consulting & Implementation · product line · human resources | 272 | 275 |
| Consulting & Implementation · product line · now assist itsm | 262 | 267 |
| Consulting & Implementation · product line · risk resilience sustainability | 189 | 189 |
| Consulting & Implementation · product line · security incident response | 215 | 218 |
| Consulting & Implementation · product line · software asset management | 270 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 296 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 89 | 89 |
| Consulting & Implementation · region · all | 1261 | 1569 |
| Consulting & Implementation · region · ams | 407 | 420 |
| Consulting & Implementation · region · apj | 406 | 419 |
| Consulting & Implementation · region · emea | 407 | 420 |
| Reseller · country · ams / canada | 99 | 105 |
| Reseller · country · ams / united states | 196 | 212 |
| Reseller · country · apj / australia | 53 | 53 |
| Reseller · country · apj / korea | 17 | 17 |
| Reseller · country · emea / germany | 87 | 94 |
| Reseller · region · all | 445 | 1198 |
| Reseller · region · ams | 218 | 235 |
| Reseller · region · apj | 123 | 126 |
| Reseller · region · emea | 189 | 200 |
| Service Provider · country · ams / canada | 34 | 55 |
| Service Provider · country · ams / mexico | 16 | 24 |
| Service Provider · country · ams / united states | 49 | 128 |
| Service Provider · country · apj / korea | 9 | 11 |
| Service Provider · region · all | 102 | 614 |
| Service Provider · region · ams | 52 | 139 |
| Service Provider · region · apj | 34 | 78 |
Questions about Samsung SDS
- What is Samsung SDS's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Samsung SDS is a ServiceNow partner with the tiers Build (Elite), Consulting & Implementation (Registered), Reseller (Registered), Service Provider (Registered), headquartered in Seoul, South Korea.
- What is Samsung SDS best at on ServiceNow?
- ServiceNow lists no product line achievements for Samsung SDS.
- Where does Samsung SDS operate?
- The Finder lists coverage in 37 countries with offices in Ridgefield Park (United States), Seoul (South Korea).