PartnerIndexServiceNow partner data, as published

Partner profile

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Serity Group

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Serity Group is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Erlangen, Germany and a customer satisfaction score of 4.08 out of 5.

Partner Score
73.8
ServiceNow's ranking value, higher is better
Customer satisfaction
4.08 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
98
across 7 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
191 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Erlangen, Bavaria, Germany
Legal entity
Serity GmbH
Website
www.serity.de
Finder contact
info@serity.de
Offices
Erlangen (Germany), Medellin (Colombia), Miami (United States)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Telco and Media, Transportation and Logistics

About Serity Group

As written by the partner in its Partner Finder record.

We digitize and improve processes to protect an enterprise and its most valuable assets. We focus on security and risk-related topics among others, that are crucial to organizations. We are proud to have successfully supported multiple multinational companies in various fields of industry such as the automotive, pharmaceutical and insurance industry with our consultancy and implementation experience. We visualize ourselves as a reliable partner that provides services to any type of organization, through approved methods and tools. A great team of dedicated experts sharing common values, not only becoming successful and globally recognized but also supporting others to reach their goals. Every company needs a helping hand and a trusted advisor, that focuses on their needs and generates empathy. We provide this from the beginning till the end, an important part leading to success.

Product line achievements

ServiceNow lists no Product Line Achievements for Serity Group.

Certifications

How to read it. People is how many staff at Serity Group hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)6
Business Continuity ManagementMicro-Certification - Business Continuity Management10
Customer Service Management (CSM)Suite Certification - CSM Professional1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)36
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)19
Third-party Risk ManagementCertified Implementation Specialist – Third-party Risk Management (CIS-TPRM)3
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)23

Accredited people: 20 sales, 25 presales, 33 delivery.

Where Serity Group operates

How to read it. Rows are grouped by the ServiceNow program in which Serity Group declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, Colombia, Mexico, United StatesMedellin (Colombia), Miami (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaErlangen (Germany)
Reseller
AmericasColombia, Mexico, United StatesMedellin (Colombia), Miami (United States)
EMEAAustria, Switzerland, Germany, Estonia, Greece, Lithuania, PolandErlangen (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Serity Group appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all166918
Build · region · ams213918
Build · region · apj209918
Build · region · emea213918
Consulting & Implementation · country · ams / canada199419
Consulting & Implementation · country · ams / colombia811
Consulting & Implementation · country · ams / mexico3035
Consulting & Implementation · country · ams / united states199419
Consulting & Implementation · country · apj / australia222419
Consulting & Implementation · country · apj / japan222419
Consulting & Implementation · country · apj / korea222419
Consulting & Implementation · country · apj / new zealand222419
Consulting & Implementation · country · emea / austria78420
Consulting & Implementation · country · emea / belgium78420
Consulting & Implementation · country · emea / bulgaria78420
Consulting & Implementation · country · emea / croatia77419
Consulting & Implementation · country · emea / czech republic78420
Consulting & Implementation · country · emea / denmark78420
Consulting & Implementation · country · emea / finland78420
Consulting & Implementation · country · emea / france77419
Consulting & Implementation · country · emea / germany78420
Consulting & Implementation · country · emea / greece78420
Consulting & Implementation · country · emea / hungary78420
Consulting & Implementation · country · emea / ireland77419
Consulting & Implementation · country · emea / italy78420
Consulting & Implementation · country · emea / lithuania77419
Consulting & Implementation · country · emea / luxembourg78420
Consulting & Implementation · country · emea / netherlands78420
Consulting & Implementation · country · emea / norway78420
Consulting & Implementation · country · emea / poland78420
Consulting & Implementation · country · emea / portugal78420
Consulting & Implementation · country · emea / romania77419
Consulting & Implementation · country · emea / slovakia78420
Consulting & Implementation · country · emea / slovenia78420
Consulting & Implementation · country · emea / spain78420
Consulting & Implementation · country · emea / sweden77419
Consulting & Implementation · country · emea / switzerland78420
Consulting & Implementation · country · emea / united kingdom78420
Consulting & Implementation · product line · app engine228391
Consulting & Implementation · product line · business continuity management41103
Consulting & Implementation · product line · customer service management203300
Consulting & Implementation · product line · risk resilience sustainability42189
Consulting & Implementation · product line · security incident response21218
Consulting & Implementation · product line · third party risk management41113
Consulting & Implementation · product line · vulnerability response24215
Consulting & Implementation · region · all1911569
Consulting & Implementation · region · ams200420
Consulting & Implementation · region · apj222419
Consulting & Implementation · region · emea78420
Reseller · country · ams / colombia1417
Reseller · country · ams / mexico3035
Reseller · country · ams / united states142212
Reseller · country · emea / austria4754
Reseller · country · emea / germany7294
Reseller · country · emea / greece2223
Reseller · country · emea / lithuania1212
Reseller · country · emea / poland3133
Reseller · country · emea / switzerland6576
Reseller · region · all2651198
Reseller · region · ams159235
Reseller · region · emea147200

Questions about Serity Group

What is Serity Group's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Serity Group is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Erlangen, Germany and a customer satisfaction score of 4.08 out of 5.
What is Serity Group best at on ServiceNow?
ServiceNow lists no product line achievements for Serity Group.
Where does Serity Group operate?
The Finder lists coverage in 38 countries with offices in Erlangen (Germany), Medellin (Colombia), Miami (United States).