Partner profile

SoftServe Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
SoftServe Inc. is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Select), headquartered in Austin, United States and a customer satisfaction score of 5.00 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Austin, Texas, United States
- Legal entity
- SoftServe Inc
- Website
- softserveinc.com
- Finder contact
- pbass@softserveinc.com
- Offices
- Austin (United States)
- Industries served
- Financial Services, Healthcare and Life Sciences, Manufacturing
About SoftServe Inc.
As written by the partner in its Partner Finder record.
SoftServe is a global digital consulting and engineering firm with depth across AI, cloud, data, and enterprise platforms. As a ServiceNow partner, we combine the reach and rigor of a global systems integrator with the senior attention and accountability that larger firms rarely offer. We deliver across the full breadth of the Now Platform - helping enterprises modernize processes, reduce friction, and unlock measurable value through intelligent workflow automation, operational transformation, and AI-powered innovation. Working shoulder-to-shoulder with your transformation teams from strategy through sustainment, our certified practitioners bring hands-on expertise and a delivery methodology aligned with ServiceNow best practices - without the overhead or anonymity of a large consulting engagement. Clients choose SoftServe when they want a partner who treats their outcomes as the only metric that matters.
Product line achievements
ServiceNow lists no Product Line Achievements for SoftServe Inc..
Certifications
How to read it. People is how many staff at SoftServe Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 6 |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 1 |
| Suite Certification - ITSM Professional | 1 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 2 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 1 | |
| Employee Center Accreditation | 2 | |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 2 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 2 |
Accredited people: 16 sales, 2 presales, 13 delivery.
Where SoftServe Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which SoftServe Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Austin (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where SoftServe Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 560 | 918 |
| Build · region · ams | 558 | 918 |
| Build · region · apj | 558 | 918 |
| Build · region · emea | 558 | 918 |
| Consulting & Implementation · country · ams / canada | 275 | 419 |
| Consulting & Implementation · country · ams / united states | 275 | 419 |
| Consulting & Implementation · country · apj / australia | 310 | 419 |
| Consulting & Implementation · country · apj / japan | 310 | 419 |
| Consulting & Implementation · country · apj / korea | 310 | 419 |
| Consulting & Implementation · country · apj / new zealand | 310 | 419 |
| Consulting & Implementation · country · emea / austria | 267 | 420 |
| Consulting & Implementation · country · emea / belgium | 267 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 267 | 420 |
| Consulting & Implementation · country · emea / croatia | 266 | 419 |
| Consulting & Implementation · country · emea / czech republic | 267 | 420 |
| Consulting & Implementation · country · emea / denmark | 267 | 420 |
| Consulting & Implementation · country · emea / finland | 267 | 420 |
| Consulting & Implementation · country · emea / france | 266 | 419 |
| Consulting & Implementation · country · emea / germany | 267 | 420 |
| Consulting & Implementation · country · emea / greece | 267 | 420 |
| Consulting & Implementation · country · emea / hungary | 267 | 420 |
| Consulting & Implementation · country · emea / ireland | 266 | 419 |
| Consulting & Implementation · country · emea / italy | 267 | 420 |
| Consulting & Implementation · country · emea / lithuania | 266 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 267 | 420 |
| Consulting & Implementation · country · emea / netherlands | 267 | 420 |
| Consulting & Implementation · country · emea / norway | 267 | 420 |
| Consulting & Implementation · country · emea / poland | 267 | 420 |
| Consulting & Implementation · country · emea / portugal | 267 | 420 |
| Consulting & Implementation · country · emea / romania | 266 | 419 |
| Consulting & Implementation · country · emea / slovakia | 267 | 420 |
| Consulting & Implementation · country · emea / slovenia | 267 | 420 |
| Consulting & Implementation · country · emea / spain | 267 | 420 |
| Consulting & Implementation · country · emea / sweden | 266 | 419 |
| Consulting & Implementation · country · emea / switzerland | 267 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 267 | 420 |
| Consulting & Implementation · product line · app engine | 319 | 391 |
| Consulting & Implementation · product line · it service management pro | 109 | 118 |
| Consulting & Implementation · product line · it service management standard | 153 | 174 |
| Consulting & Implementation · product line · now assist itsm | 204 | 267 |
| Consulting & Implementation · product line · risk resilience sustainability | 177 | 189 |
| Consulting & Implementation · product line · security incident response | 178 | 218 |
| Consulting & Implementation · product line · software asset management | 244 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 264 | 302 |
| Consulting & Implementation · region · all | 296 | 1569 |
| Consulting & Implementation · region · ams | 276 | 420 |
| Consulting & Implementation · region · apj | 310 | 419 |
| Consulting & Implementation · region · emea | 267 | 420 |
Questions about SoftServe Inc.
- What is SoftServe Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: SoftServe Inc. is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Select), headquartered in Austin, United States and a customer satisfaction score of 5.00 out of 5.
- What is SoftServe Inc. best at on ServiceNow?
- ServiceNow lists no product line achievements for SoftServe Inc..
- Where does SoftServe Inc. operate?
- The Finder lists coverage in 36 countries with offices in Austin (United States).