PartnerIndexServiceNow partner data, as published

Partner profile

SoftServe Inc. logo

SoftServe Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

SoftServe Inc. is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Select), headquartered in Austin, United States and a customer satisfaction score of 5.00 out of 5.

Partner Score
31.0
ServiceNow's ranking value, higher is better
Customer satisfaction
5.00 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
20
across 8 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
296 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Select
Reseller
not in program
Service Provider
not in program
Build
Registered

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Austin, Texas, United States
Legal entity
SoftServe Inc
Website
softserveinc.com
Finder contact
pbass@softserveinc.com
Offices
Austin (United States)
Industries served
Financial Services, Healthcare and Life Sciences, Manufacturing

About SoftServe Inc.

As written by the partner in its Partner Finder record.

SoftServe is a global digital consulting and engineering firm with depth across AI, cloud, data, and enterprise platforms. As a ServiceNow partner, we combine the reach and rigor of a global systems integrator with the senior attention and accountability that larger firms rarely offer. We deliver across the full breadth of the Now Platform - helping enterprises modernize processes, reduce friction, and unlock measurable value through intelligent workflow automation, operational transformation, and AI-powered innovation. Working shoulder-to-shoulder with your transformation teams from strategy through sustainment, our certified practitioners bring hands-on expertise and a delivery methodology aligned with ServiceNow best practices - without the overhead or anonymity of a large consulting engagement. Clients choose SoftServe when they want a partner who treats their outcomes as the only metric that matters.

Product line achievements

ServiceNow lists no Product Line Achievements for SoftServe Inc..

Certifications

How to read it. People is how many staff at SoftServe Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)6
ITSM ProMicro-Certification – DevOps Change Velocity1
Suite Certification - ITSM Professional1
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))2
Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
Employee Center Accreditation2
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)1
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)2
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2

Accredited people: 16 sales, 2 presales, 13 delivery.

Where SoftServe Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which SoftServe Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesAustin (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where SoftServe Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all560918
Build · region · ams558918
Build · region · apj558918
Build · region · emea558918
Consulting & Implementation · country · ams / canada275419
Consulting & Implementation · country · ams / united states275419
Consulting & Implementation · country · apj / australia310419
Consulting & Implementation · country · apj / japan310419
Consulting & Implementation · country · apj / korea310419
Consulting & Implementation · country · apj / new zealand310419
Consulting & Implementation · country · emea / austria267420
Consulting & Implementation · country · emea / belgium267420
Consulting & Implementation · country · emea / bulgaria267420
Consulting & Implementation · country · emea / croatia266419
Consulting & Implementation · country · emea / czech republic267420
Consulting & Implementation · country · emea / denmark267420
Consulting & Implementation · country · emea / finland267420
Consulting & Implementation · country · emea / france266419
Consulting & Implementation · country · emea / germany267420
Consulting & Implementation · country · emea / greece267420
Consulting & Implementation · country · emea / hungary267420
Consulting & Implementation · country · emea / ireland266419
Consulting & Implementation · country · emea / italy267420
Consulting & Implementation · country · emea / lithuania266419
Consulting & Implementation · country · emea / luxembourg267420
Consulting & Implementation · country · emea / netherlands267420
Consulting & Implementation · country · emea / norway267420
Consulting & Implementation · country · emea / poland267420
Consulting & Implementation · country · emea / portugal267420
Consulting & Implementation · country · emea / romania266419
Consulting & Implementation · country · emea / slovakia267420
Consulting & Implementation · country · emea / slovenia267420
Consulting & Implementation · country · emea / spain267420
Consulting & Implementation · country · emea / sweden266419
Consulting & Implementation · country · emea / switzerland267420
Consulting & Implementation · country · emea / united kingdom267420
Consulting & Implementation · product line · app engine319391
Consulting & Implementation · product line · it service management pro109118
Consulting & Implementation · product line · it service management standard153174
Consulting & Implementation · product line · now assist itsm204267
Consulting & Implementation · product line · risk resilience sustainability177189
Consulting & Implementation · product line · security incident response178218
Consulting & Implementation · product line · software asset management244275
Consulting & Implementation · product line · strategic portfolio management standard264302
Consulting & Implementation · region · all2961569
Consulting & Implementation · region · ams276420
Consulting & Implementation · region · apj310419
Consulting & Implementation · region · emea267420

Questions about SoftServe Inc.

What is SoftServe Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: SoftServe Inc. is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Select), headquartered in Austin, United States and a customer satisfaction score of 5.00 out of 5.
What is SoftServe Inc. best at on ServiceNow?
ServiceNow lists no product line achievements for SoftServe Inc..
Where does SoftServe Inc. operate?
The Finder lists coverage in 36 countries with offices in Austin (United States).