Partner profile

Stefanini
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Stefanini is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Southfield, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.64 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Southfield, Michigan, United States
- Legal entity
- Stefanini Inc
- Website
- www.stefanini.com
- Finder contact
- info@stefanini.com
- Offices
- Jaguariuna (Brazil), Southfield (United States), Torino (Italy), Zaventem (Belgium)
- Industries served
- Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology
About Stefanini
As written by the partner in its Partner Finder record.
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 39 countries. We provide onshore, offshore and nearshore IT services, including applications, workplace infrastructure, digital and advisory services to enterprises around the world. We utilize our long-term partnership with ServiceNow by leveraging our practical service management expertise. Stefanini's ServiceNow practice provides a full-service offering, including strategic consulting, implementation, and a fully managed services solution supporting over 250,000 end users. This unique approach is most evident in Stefanini's TotalCare for ServiceNow managed services offering. As a ServiceNow sales, services, technology and managed services provider, our comprehensive solution is comprised of highly differentiated offerings, expert capabilities, and global reach—positioning us to uniquely deliver to the ever-changing business needs. Learn more at http://www.stefanini.com
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITSM Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 8 | 4.69 | 3 | Best for ITSM Standard |
Certifications
How to read it. People is how many staff at Stefanini hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 33 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 3 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 4 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Human Resources (HR) | Suite Certification - HR Professional | 5 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 7 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 3 | |
| Employee Center Accreditation | 3 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 3 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 2 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 3 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 9 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 5 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 5 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 2 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 33 sales, 52 presales, 75 delivery.
Where Stefanini operates
How to read it. Rows are grouped by the ServiceNow program in which Stefanini declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Brazil, Canada, United States | Jaguariuna (Brazil), Southfield (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Zaventem (Belgium), Torino (Italy) |
| Reseller | ||
| Americas | United States | Southfield (United States) |
| EMEA | Belgium, Switzerland, Czech Republic, Germany, Denmark, Finland, France, United Kingdom, Hungary, Italy, The Netherlands, Norway, Poland, Romania, Sweden | Zaventem (Belgium), Torino (Italy) |
| Service Provider | ||
| Americas | United States | Southfield (United States) |
| EMEA | Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Ireland, Italy, The Netherlands, Norway, Poland, Portugal, Romania | Zaventem (Belgium), Torino (Italy) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Stefanini appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 331 | 918 |
| Build · region · ams | 327 | 918 |
| Build · region · apj | 328 | 918 |
| Build · region · emea | 328 | 918 |
| Consulting & Implementation · country · ams / brazil | 27 | 34 |
| Consulting & Implementation · country · ams / canada | 127 | 419 |
| Consulting & Implementation · country · ams / united states | 127 | 419 |
| Consulting & Implementation · country · apj / australia | 228 | 419 |
| Consulting & Implementation · country · apj / japan | 228 | 419 |
| Consulting & Implementation · country · apj / korea | 228 | 419 |
| Consulting & Implementation · country · apj / new zealand | 228 | 419 |
| Consulting & Implementation · country · emea / austria | 69 | 420 |
| Consulting & Implementation · country · emea / belgium | 69 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 69 | 420 |
| Consulting & Implementation · country · emea / croatia | 68 | 419 |
| Consulting & Implementation · country · emea / czech republic | 69 | 420 |
| Consulting & Implementation · country · emea / denmark | 69 | 420 |
| Consulting & Implementation · country · emea / finland | 69 | 420 |
| Consulting & Implementation · country · emea / france | 68 | 419 |
| Consulting & Implementation · country · emea / germany | 69 | 420 |
| Consulting & Implementation · country · emea / greece | 69 | 420 |
| Consulting & Implementation · country · emea / hungary | 69 | 420 |
| Consulting & Implementation · country · emea / ireland | 68 | 419 |
| Consulting & Implementation · country · emea / italy | 69 | 420 |
| Consulting & Implementation · country · emea / lithuania | 68 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 69 | 420 |
| Consulting & Implementation · country · emea / netherlands | 69 | 420 |
| Consulting & Implementation · country · emea / norway | 69 | 420 |
| Consulting & Implementation · country · emea / poland | 69 | 420 |
| Consulting & Implementation · country · emea / portugal | 69 | 420 |
| Consulting & Implementation · country · emea / romania | 68 | 419 |
| Consulting & Implementation · country · emea / slovakia | 69 | 420 |
| Consulting & Implementation · country · emea / slovenia | 69 | 420 |
| Consulting & Implementation · country · emea / spain | 69 | 420 |
| Consulting & Implementation · country · emea / sweden | 68 | 419 |
| Consulting & Implementation · country · emea / switzerland | 69 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 69 | 420 |
| Consulting & Implementation · product line · app engine | 236 | 391 |
| Consulting & Implementation · product line · business continuity management | 63 | 103 |
| Consulting & Implementation · product line · customer service management | 236 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 108 | 140 |
| Consulting & Implementation · product line · field service management | 169 | 222 |
| Consulting & Implementation · product line · hardware asset management | 189 | 286 |
| Consulting & Implementation · product line · human resources | 220 | 275 |
| Consulting & Implementation · product line · it service management standard | 102 | 174 |
| Consulting & Implementation · product line · legal service delivery | 79 | 103 |
| Consulting & Implementation · product line · now assist creator | 181 | 247 |
| Consulting & Implementation · product line · now assist csm | 174 | 200 |
| Consulting & Implementation · product line · now assist hr | 159 | 184 |
| Consulting & Implementation · product line · now assist itsm | 114 | 267 |
| Consulting & Implementation · product line · operational technology management | 55 | 89 |
| Consulting & Implementation · product line · risk resilience sustainability | 73 | 189 |
| Consulting & Implementation · product line · security incident response | 164 | 218 |
| Consulting & Implementation · product line · software asset management | 187 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 199 | 302 |
| Consulting & Implementation · product line · third party risk management | 60 | 113 |
| Consulting & Implementation · product line · workflow data fabric | 120 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 93 | 120 |
| Consulting & Implementation · region · all | 161 | 1569 |
| Consulting & Implementation · region · ams | 127 | 420 |
| Consulting & Implementation · region · apj | 228 | 419 |
| Consulting & Implementation · region · emea | 69 | 420 |
| Reseller · country · ams / united states | 97 | 212 |
| Reseller · country · emea / belgium | 35 | 51 |
| Reseller · country · emea / czech republic | 19 | 25 |
| Reseller · country · emea / denmark | 38 | 54 |
| Reseller · country · emea / finland | 28 | 40 |
| Reseller · country · emea / france | 39 | 48 |
| Reseller · country · emea / germany | 52 | 94 |
| Reseller · country · emea / hungary | 16 | 22 |
| Reseller · country · emea / italy | 28 | 37 |
| Reseller · country · emea / netherlands | 39 | 58 |
| Reseller · country · emea / norway | 29 | 37 |
| Reseller · country · emea / poland | 25 | 33 |
| Reseller · country · emea / romania | 19 | 20 |
| Reseller · country · emea / sweden | 36 | 49 |
| Reseller · country · emea / switzerland | 50 | 76 |
| Reseller · country · emea / united kingdom | 61 | 109 |
| Reseller · region · all | 157 | 1198 |
| Reseller · region · ams | 107 | 235 |
| Reseller · region · emea | 91 | 200 |
| Service Provider · country · ams / united states | 65 | 128 |
| Service Provider · country · emea / austria | 22 | 29 |
| Service Provider · country · emea / belgium | 24 | 28 |
| Service Provider · country · emea / czech republic | 12 | 15 |
| Service Provider · country · emea / denmark | 25 | 28 |
| Service Provider · country · emea / finland | 25 | 28 |
| Service Provider · country · emea / france | 27 | 33 |
| Service Provider · country · emea / germany | 34 | 48 |
| Service Provider · country · emea / greece | 11 | 12 |
| Service Provider · country · emea / ireland | 28 | 30 |
| Service Provider · country · emea / italy | 26 | 32 |
| Service Provider · country · emea / netherlands | 29 | 35 |
| Service Provider · country · emea / norway | 23 | 25 |
| Service Provider · country · emea / poland | 19 | 23 |
| Service Provider · country · emea / portugal | 14 | 17 |
| Service Provider · country · emea / romania | 9 | 12 |
| Service Provider · country · emea / spain | 20 | 23 |
| Service Provider · country · emea / switzerland | 30 | 38 |
| Service Provider · country · emea / united kingdom | 40 | 59 |
| Service Provider · region · all | 130 | 614 |
| Service Provider · region · ams | 70 | 139 |
| Service Provider · region · emea | 56 | 103 |
Questions about Stefanini
- What is Stefanini's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Stefanini is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Southfield, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.64 out of 5.
- What is Stefanini best at on ServiceNow?
- Stefanini holds Product Line Achievements in ITSM Standard.
- Where does Stefanini operate?
- The Finder lists coverage in 37 countries with offices in Jaguariuna (Brazil), Southfield (United States), Torino (Italy), Zaventem (Belgium).