Partner profile

Sword Group
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Sword Group is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Registered), headquartered in Eysins, Switzerland and a customer satisfaction score of 5.00 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Eysins, Vaud, Switzerland
- Legal entity
- Sword Technologies
- Website
- www.sword-technologies.ch
- Finder contact
- servicenowpartner@sword-group.com
- Offices
- Eysins (Switzerland)
- Industries served
- Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology
About Sword Group
As written by the partner in its Partner Finder record.
Sword Group is an international Consulting, Service and Software company driving global leaders in their digital & technology transformation. Created in November 2000, the group has 1,500+ staff operating in more than 50 countries. Sword offers its customers comprehensive and integrated responses, on both the strategic approach and the execution. Sword follows a pattern of development based on specialization, proximity, quality and expertise of its services. To achieve our customer objectives to operate their business with a fully integrated Service Management solution, Sword has selected ServiceNow as its unique Service Management solution partner. By working with carefully selected partners like ServiceNow, we offer innovative ideas to our customers while protecting our business knowledge, technical expertise and our capacity to innovate. Our permanent goal of excellence and leadership is built in line with the group's founding values respect, rigor and involvement.
Product line achievements
ServiceNow lists no Product Line Achievements for Sword Group.
Certifications
How to read it. People is how many staff at Sword Group hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 8 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 3 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 2 |
| Third-party Risk Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 | |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 5 sales, 3 presales, 17 delivery.
Where Sword Group operates
How to read it. Rows are grouped by the ServiceNow program in which Sword Group declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Eysins (Switzerland) |
| Reseller | ||
| EMEA | Switzerland | Eysins (Switzerland) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Sword Group appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 259 | 419 |
| Consulting & Implementation · country · ams / united states | 259 | 419 |
| Consulting & Implementation · country · apj / australia | 231 | 419 |
| Consulting & Implementation · country · apj / japan | 231 | 419 |
| Consulting & Implementation · country · apj / korea | 231 | 419 |
| Consulting & Implementation · country · apj / new zealand | 231 | 419 |
| Consulting & Implementation · country · emea / austria | 80 | 420 |
| Consulting & Implementation · country · emea / belgium | 80 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 80 | 420 |
| Consulting & Implementation · country · emea / croatia | 79 | 419 |
| Consulting & Implementation · country · emea / czech republic | 80 | 420 |
| Consulting & Implementation · country · emea / denmark | 80 | 420 |
| Consulting & Implementation · country · emea / finland | 80 | 420 |
| Consulting & Implementation · country · emea / france | 79 | 419 |
| Consulting & Implementation · country · emea / germany | 80 | 420 |
| Consulting & Implementation · country · emea / greece | 80 | 420 |
| Consulting & Implementation · country · emea / hungary | 80 | 420 |
| Consulting & Implementation · country · emea / ireland | 79 | 419 |
| Consulting & Implementation · country · emea / italy | 80 | 420 |
| Consulting & Implementation · country · emea / lithuania | 79 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 80 | 420 |
| Consulting & Implementation · country · emea / netherlands | 80 | 420 |
| Consulting & Implementation · country · emea / norway | 80 | 420 |
| Consulting & Implementation · country · emea / poland | 80 | 420 |
| Consulting & Implementation · country · emea / portugal | 80 | 420 |
| Consulting & Implementation · country · emea / romania | 79 | 419 |
| Consulting & Implementation · country · emea / slovakia | 80 | 420 |
| Consulting & Implementation · country · emea / slovenia | 80 | 420 |
| Consulting & Implementation · country · emea / spain | 80 | 420 |
| Consulting & Implementation · country · emea / sweden | 79 | 419 |
| Consulting & Implementation · country · emea / switzerland | 80 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 80 | 420 |
| Consulting & Implementation · product line · app engine | 239 | 391 |
| Consulting & Implementation · product line · customer service management | 142 | 300 |
| Consulting & Implementation · product line · hardware asset management | 192 | 286 |
| Consulting & Implementation · product line · now assist creator | 183 | 247 |
| Consulting & Implementation · product line · now assist itsm | 156 | 267 |
| Consulting & Implementation · product line · operational technology management | 72 | 89 |
| Consulting & Implementation · product line · security incident response | 166 | 218 |
| Consulting & Implementation · product line · software asset management | 189 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 202 | 302 |
| Consulting & Implementation · product line · third party risk management | 99 | 113 |
| Consulting & Implementation · product line · vulnerability response | 173 | 215 |
| Consulting & Implementation · region · all | 194 | 1569 |
| Consulting & Implementation · region · ams | 260 | 420 |
| Consulting & Implementation · region · apj | 231 | 419 |
| Consulting & Implementation · region · emea | 80 | 420 |
| Reseller · country · emea / switzerland | 71 | 76 |
| Reseller · region · all | 423 | 1198 |
| Reseller · region · emea | 177 | 200 |
Questions about Sword Group
- What is Sword Group's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Sword Group is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Registered), headquartered in Eysins, Switzerland and a customer satisfaction score of 5.00 out of 5.
- What is Sword Group best at on ServiceNow?
- ServiceNow lists no product line achievements for Sword Group.
- Where does Sword Group operate?
- The Finder lists coverage in 36 countries with offices in Eysins (Switzerland).