PartnerIndexServiceNow partner data, as published

Partner profile

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Sword Group

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Sword Group is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Registered), headquartered in Eysins, Switzerland and a customer satisfaction score of 5.00 out of 5.

Partner Score
51.6
ServiceNow's ranking value, higher is better
Customer satisfaction
5.00 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
24
across 11 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
194 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Registered
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Eysins, Vaud, Switzerland
Legal entity
Sword Technologies
Website
www.sword-technologies.ch
Finder contact
servicenowpartner@sword-group.com
Offices
Eysins (Switzerland)
Industries served
Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology

About Sword Group

As written by the partner in its Partner Finder record.

Sword Group is an international Consulting, Service and Software company driving global leaders in their digital & technology transformation. Created in November 2000, the group has 1,500+ staff operating in more than 50 countries. Sword offers its customers comprehensive and integrated responses, on both the strategic approach and the execution. Sword follows a pattern of development based on specialization, proximity, quality and expertise of its services. To achieve our customer objectives to operate their business with a fully integrated Service Management solution, Sword has selected ServiceNow as its unique Service Management solution partner. By working with carefully selected partners like ServiceNow, we offer innovative ideas to our customers while protecting our business knowledge, technical expertise and our capacity to innovate. Our permanent goal of excellence and leadership is built in line with the group's founding values respect, rigor and involvement.

Product line achievements

ServiceNow lists no Product Line Achievements for Sword Group.

Certifications

How to read it. People is how many staff at Sword Group hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)8
Customer Service Management (CSM)Suite Certification - CSM Professional1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Operational Technology ManagementDelivery Accreditation - Operational Technology1
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)1
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2
Third-party Risk ManagementCertified Implementation Specialist – Risk and Compliance (CIS-RC)2
Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)1

Accredited people: 5 sales, 3 presales, 17 delivery.

Where Sword Group operates

How to read it. Rows are grouped by the ServiceNow program in which Sword Group declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaEysins (Switzerland)
Reseller
EMEASwitzerlandEysins (Switzerland)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Sword Group appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada259419
Consulting & Implementation · country · ams / united states259419
Consulting & Implementation · country · apj / australia231419
Consulting & Implementation · country · apj / japan231419
Consulting & Implementation · country · apj / korea231419
Consulting & Implementation · country · apj / new zealand231419
Consulting & Implementation · country · emea / austria80420
Consulting & Implementation · country · emea / belgium80420
Consulting & Implementation · country · emea / bulgaria80420
Consulting & Implementation · country · emea / croatia79419
Consulting & Implementation · country · emea / czech republic80420
Consulting & Implementation · country · emea / denmark80420
Consulting & Implementation · country · emea / finland80420
Consulting & Implementation · country · emea / france79419
Consulting & Implementation · country · emea / germany80420
Consulting & Implementation · country · emea / greece80420
Consulting & Implementation · country · emea / hungary80420
Consulting & Implementation · country · emea / ireland79419
Consulting & Implementation · country · emea / italy80420
Consulting & Implementation · country · emea / lithuania79419
Consulting & Implementation · country · emea / luxembourg80420
Consulting & Implementation · country · emea / netherlands80420
Consulting & Implementation · country · emea / norway80420
Consulting & Implementation · country · emea / poland80420
Consulting & Implementation · country · emea / portugal80420
Consulting & Implementation · country · emea / romania79419
Consulting & Implementation · country · emea / slovakia80420
Consulting & Implementation · country · emea / slovenia80420
Consulting & Implementation · country · emea / spain80420
Consulting & Implementation · country · emea / sweden79419
Consulting & Implementation · country · emea / switzerland80420
Consulting & Implementation · country · emea / united kingdom80420
Consulting & Implementation · product line · app engine239391
Consulting & Implementation · product line · customer service management142300
Consulting & Implementation · product line · hardware asset management192286
Consulting & Implementation · product line · now assist creator183247
Consulting & Implementation · product line · now assist itsm156267
Consulting & Implementation · product line · operational technology management7289
Consulting & Implementation · product line · security incident response166218
Consulting & Implementation · product line · software asset management189275
Consulting & Implementation · product line · strategic portfolio management standard202302
Consulting & Implementation · product line · third party risk management99113
Consulting & Implementation · product line · vulnerability response173215
Consulting & Implementation · region · all1941569
Consulting & Implementation · region · ams260420
Consulting & Implementation · region · apj231419
Consulting & Implementation · region · emea80420
Reseller · country · emea / switzerland7176
Reseller · region · all4231198
Reseller · region · emea177200

Questions about Sword Group

What is Sword Group's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Sword Group is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Registered), headquartered in Eysins, Switzerland and a customer satisfaction score of 5.00 out of 5.
What is Sword Group best at on ServiceNow?
ServiceNow lists no product line achievements for Sword Group.
Where does Sword Group operate?
The Finder lists coverage in 36 countries with offices in Eysins (Switzerland).