Partner profile
Tech Mahindra Limited
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Tech Mahindra Limited is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Pune, India, with Product Line Achievements in 2 product lines and a customer satisfaction score of 4.50 out of 5.
Partner Score
154.5
ServiceNow's ranking value, higher is better
Customer satisfaction
4.50 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
2
0 Validated Practices
Certified people
835
across 31 product lines
Architects
0 · 12
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
102 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
EliteService Provider
EliteBuild
PremierEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Pune, Maharashtra, India
- Legal entity
- Tech Mahindra (MSP)
- Website
- www.techmahindra.com
- Finder contact
- kriti.kumar@techmahindra.com
- ServiceNow Store
- 3 offerings, 1 integration
- Offices
- 'S-Gravenhage (The Netherlands), Jakarta (Indonesia), Johannesburg (South Africa), Melbourne (Australia), Oslo (Norway), Pune (India), Sao Paulo (Brazil)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About Tech Mahindra Limited
As written by the partner in its Partner Finder record.
Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers "scale at speed," we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed. Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation. We are a USD 6.2+ billion company with 145,000+ professionals across 90 countries, helping 1110+ global customers including Fortune 500 companies.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITSM Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 4 | Best for ITSM Standard |
| Workflow Data Fabric | —No achievement in the Americas | —No achievement in EMEA | PLA Product Line Achievement in APJ | —No achievement in Global | 0 | n/p | 5 | Best for Workflow Data Fabric |
Certifications
How to read it. People is how many staff at Tech Mahindra Limited hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 361 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 31 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 7 |
| Enterprise Architecture Implementation Delivery Accreditation | 3 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 26 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 8 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 21 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 4 |
| Human Resources (HR) | Suite Certification - HR Professional | 25 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 2 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 2 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 4 |
| Employee Center Accreditation | 4 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 2 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 2 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 9 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 9 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 68 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 21 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 18 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 57 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 4 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 5 |
| Retail Service Management | Retail Delivery Accreditation | 6 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 10 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 6 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 27 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 16 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 9 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 9 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 45 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 6 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 5 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 2 |
Accredited people: 146 sales, 74 presales, 537 delivery.
Where Tech Mahindra Limited operates
How to read it. Rows are grouped by the ServiceNow program in which Tech Mahindra Limited declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Brazil, Canada, Mexico, United States | Sao Paulo (Brazil) |
| Asia Pacific & Japan | Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand | Melbourne (Australia), Jakarta (Indonesia), Pune (India) |
| EMEA | United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South Africa | 'S-Gravenhage (The Netherlands), Oslo (Norway), Johannesburg (South Africa) |
| Reseller | ||
| Americas | Brazil, Canada, Mexico, United States | Sao Paulo (Brazil) |
| Asia Pacific & Japan | Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan | Melbourne (Australia), Jakarta (Indonesia), Pune (India) |
| EMEA | United Arab Emirates, Belgium, Switzerland, Czech Republic, Germany, Denmark, Finland, France, United Kingdom, Ireland, Kuwait, Luxembourg, Nigeria, The Netherlands, Norway, Qatar, Saudi Arabia, Sweden, South Africa | 'S-Gravenhage (The Netherlands), Oslo (Norway), Johannesburg (South Africa) |
| Service Provider | ||
| Americas | Brazil, Canada, Mexico, United States | Sao Paulo (Brazil) |
| Asia Pacific & Japan | Australia, Hong Kong, Indonesia, India, Japan, Malaysia, New Zealand, Singapore, Taiwan | Melbourne (Australia), Jakarta (Indonesia), Pune (India) |
| EMEA | United Arab Emirates, Belgium, Switzerland, Czech Republic, Germany, Denmark, Finland, France, United Kingdom, Ireland, Italy, Kenya, Kuwait, Luxembourg, The Netherlands, Norway, Qatar, Saudi Arabia, Sweden, South Africa | 'S-Gravenhage (The Netherlands), Oslo (Norway), Johannesburg (South Africa) |
Store offerings
- B2B Digital Concierge · Customer Experience
- NetOps.Now · Customer Experience
- Telco Digital Marketplace · Customer Experience
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Tech Mahindra Limited appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 135 | 918 |
| Build · region · ams | 115 | 918 |
| Build · region · apj | 103 | 918 |
| Build · region · emea | 112 | 918 |
| Consulting & Implementation · country · ams / brazil | 19 | 34 |
| Consulting & Implementation · country · ams / canada | 83 | 419 |
| Consulting & Implementation · country · ams / mexico | 16 | 35 |
| Consulting & Implementation · country · ams / united states | 83 | 419 |
| Consulting & Implementation · country · apj / australia | 49 | 419 |
| Consulting & Implementation · country · apj / hong kong | 15 | 23 |
| Consulting & Implementation · country · apj / india | 23 | 69 |
| Consulting & Implementation · country · apj / indonesia | 7 | 7 |
| Consulting & Implementation · country · apj / japan | 49 | 419 |
| Consulting & Implementation · country · apj / korea | 49 | 419 |
| Consulting & Implementation · country · apj / malaysia | 16 | 22 |
| Consulting & Implementation · country · apj / new zealand | 49 | 419 |
| Consulting & Implementation · country · apj / philippines | 15 | 20 |
| Consulting & Implementation · country · apj / singapore | 23 | 42 |
| Consulting & Implementation · country · apj / thailand | 14 | 17 |
| Consulting & Implementation · country · emea / austria | 81 | 420 |
| Consulting & Implementation · country · emea / belgium | 81 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 81 | 420 |
| Consulting & Implementation · country · emea / croatia | 80 | 419 |
| Consulting & Implementation · country · emea / czech republic | 81 | 420 |
| Consulting & Implementation · country · emea / denmark | 81 | 420 |
| Consulting & Implementation · country · emea / finland | 81 | 420 |
| Consulting & Implementation · country · emea / france | 80 | 419 |
| Consulting & Implementation · country · emea / germany | 81 | 420 |
| Consulting & Implementation · country · emea / greece | 81 | 420 |
| Consulting & Implementation · country · emea / hungary | 81 | 420 |
| Consulting & Implementation · country · emea / ireland | 80 | 419 |
| Consulting & Implementation · country · emea / italy | 81 | 420 |
| Consulting & Implementation · country · emea / lithuania | 80 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 81 | 420 |
| Consulting & Implementation · country · emea / netherlands | 81 | 420 |
| Consulting & Implementation · country · emea / norway | 81 | 420 |
| Consulting & Implementation · country · emea / poland | 81 | 420 |
| Consulting & Implementation · country · emea / portugal | 81 | 420 |
| Consulting & Implementation · country · emea / romania | 80 | 419 |
| Consulting & Implementation · country · emea / saudi arabia | 20 | 31 |
| Consulting & Implementation · country · emea / slovakia | 81 | 420 |
| Consulting & Implementation · country · emea / slovenia | 81 | 420 |
| Consulting & Implementation · country · emea / south africa | 14 | 21 |
| Consulting & Implementation · country · emea / spain | 81 | 420 |
| Consulting & Implementation · country · emea / sweden | 80 | 419 |
| Consulting & Implementation · country · emea / switzerland | 81 | 420 |
| Consulting & Implementation · country · emea / united arab emirates | 20 | 30 |
| Consulting & Implementation · country · emea / united kingdom | 81 | 420 |
| Consulting & Implementation · product line · app engine | 130 | 391 |
| Consulting & Implementation · product line · customer service management | 190 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 68 | 140 |
| Consulting & Implementation · product line · field service management | 113 | 222 |
| Consulting & Implementation · product line · financial services operations | 70 | 129 |
| Consulting & Implementation · product line · hardware asset management | 104 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 85 | 105 |
| Consulting & Implementation · product line · human resources | 78 | 275 |
| Consulting & Implementation · product line · it operations management visibility | 57 | 82 |
| Consulting & Implementation · product line · it service management standard | 94 | 174 |
| Consulting & Implementation · product line · legal service delivery | 55 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 39 | 50 |
| Consulting & Implementation · product line · moveworks | 63 | 86 |
| Consulting & Implementation · product line · now assist creator | 113 | 247 |
| Consulting & Implementation · product line · now assist csm | 151 | 200 |
| Consulting & Implementation · product line · now assist hr | 68 | 184 |
| Consulting & Implementation · product line · now assist itsm | 75 | 267 |
| Consulting & Implementation · product line · operational technology management | 38 | 89 |
| Consulting & Implementation · product line · public sector digital services | 60 | 109 |
| Consulting & Implementation · product line · retail service management | 65 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 102 | 189 |
| Consulting & Implementation · product line · security incident response | 121 | 218 |
| Consulting & Implementation · product line · software asset management | 105 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 111 | 302 |
| Consulting & Implementation · product line · technology provider service management | 58 | 73 |
| Consulting & Implementation · product line · telecom service management | 62 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 65 | 89 |
| Consulting & Implementation · product line · third party risk management | 84 | 113 |
| Consulting & Implementation · product line · vulnerability response | 122 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 15 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 68 | 120 |
| Consulting & Implementation · region · all | 102 | 1569 |
| Consulting & Implementation · region · ams | 83 | 420 |
| Consulting & Implementation · region · apj | 49 | 419 |
| Consulting & Implementation · region · emea | 81 | 420 |
| Reseller · country · ams / brazil | 17 | 37 |
| Reseller · country · ams / canada | 38 | 105 |
| Reseller · country · ams / mexico | 12 | 35 |
| Reseller · country · ams / united states | 48 | 212 |
| Reseller · country · apj / australia | 15 | 53 |
| Reseller · country · apj / hong kong | 12 | 22 |
| Reseller · country · apj / india | 13 | 59 |
| Reseller · country · apj / indonesia | 9 | 14 |
| Reseller · country · apj / japan | 15 | 45 |
| Reseller · country · apj / malaysia | 13 | 30 |
| Reseller · country · apj / new zealand | 13 | 29 |
| Reseller · country · apj / philippines | 12 | 20 |
| Reseller · country · apj / singapore | 13 | 39 |
| Reseller · country · apj / taiwan | 6 | 11 |
| Reseller · country · apj / thailand | 12 | 18 |
| Reseller · country · emea / belgium | 25 | 51 |
| Reseller · country · emea / czech republic | 14 | 25 |
| Reseller · country · emea / denmark | 26 | 54 |
| Reseller · country · emea / finland | 18 | 40 |
| Reseller · country · emea / france | 25 | 48 |
| Reseller · country · emea / germany | 35 | 94 |
| Reseller · country · emea / ireland | 27 | 60 |
| Reseller · country · emea / kuwait | 10 | 12 |
| Reseller · country · emea / luxembourg | 22 | 35 |
| Reseller · country · emea / netherlands | 27 | 58 |
| Reseller · country · emea / norway | 20 | 37 |
| Reseller · country · emea / qatar | 13 | 16 |
| Reseller · country · emea / saudi arabia | 21 | 35 |
| Reseller · country · emea / south africa | 17 | 31 |
| Reseller · country · emea / sweden | 25 | 49 |
| Reseller · country · emea / switzerland | 36 | 76 |
| Reseller · country · emea / united arab emirates | 20 | 33 |
| Reseller · country · emea / united kingdom | 40 | 109 |
| Reseller · region · all | 73 | 1198 |
| Reseller · region · ams | 50 | 235 |
| Reseller · region · apj | 24 | 126 |
| Reseller · region · emea | 52 | 200 |
| Service Provider · country · ams / brazil | 17 | 23 |
| Service Provider · country · ams / canada | 32 | 55 |
| Service Provider · country · ams / mexico | 14 | 24 |
| Service Provider · country · ams / united states | 44 | 128 |
| Service Provider · country · apj / australia | 19 | 29 |
| Service Provider · country · apj / hong kong | 14 | 16 |
| Service Provider · country · apj / india | 19 | 44 |
| Service Provider · country · apj / indonesia | 8 | 8 |
| Service Provider · country · apj / japan | 17 | 36 |
| Service Provider · country · apj / malaysia | 11 | 15 |
| Service Provider · country · apj / new zealand | 15 | 20 |
| Service Provider · country · apj / singapore | 18 | 29 |
| Service Provider · country · apj / taiwan | 5 | 5 |
| Service Provider · country · emea / belgium | 23 | 28 |
| Service Provider · country · emea / czech republic | 11 | 15 |
| Service Provider · country · emea / denmark | 23 | 28 |
| Service Provider · country · emea / finland | 23 | 28 |
| Service Provider · country · emea / france | 25 | 33 |
| Service Provider · country · emea / germany | 32 | 48 |
| Service Provider · country · emea / ireland | 25 | 30 |
| Service Provider · country · emea / italy | 25 | 32 |
| Service Provider · country · emea / kenya | 4 | 4 |
| Service Provider · country · emea / kuwait | 5 | 5 |
| Service Provider · country · emea / luxembourg | 18 | 19 |
| Service Provider · country · emea / netherlands | 27 | 35 |
| Service Provider · country · emea / norway | 21 | 25 |
| Service Provider · country · emea / qatar | 8 | 9 |
| Service Provider · country · emea / saudi arabia | 21 | 26 |
| Service Provider · country · emea / south africa | 11 | 15 |
| Service Provider · country · emea / sweden | 27 | 31 |
| Service Provider · country · emea / switzerland | 28 | 38 |
| Service Provider · country · emea / united arab emirates | 17 | 25 |
| Service Provider · country · emea / united kingdom | 36 | 59 |
| Service Provider · region · all | 39 | 614 |
| Service Provider · region · ams | 46 | 139 |
| Service Provider · region · apj | 24 | 78 |
| Service Provider · region · emea | 52 | 103 |
Questions about Tech Mahindra Limited
- What is Tech Mahindra Limited's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Tech Mahindra Limited is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Pune, India, with Product Line Achievements in 2 product lines and a customer satisfaction score of 4.50 out of 5.
- What is Tech Mahindra Limited best at on ServiceNow?
- Tech Mahindra Limited holds Product Line Achievements in ITSM Standard, Workflow Data Fabric.
- Where does Tech Mahindra Limited operate?
- The Finder lists coverage in 53 countries with offices in 'S-Gravenhage (The Netherlands), Jakarta (Indonesia), Johannesburg (South Africa), Melbourne (Australia), Oslo (Norway), Pune (India), Sao Paulo (Brazil).