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Partner profile

TELUS Communications Inc. logo

TELUS Communications Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

TELUS Communications Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Premier), Service Provider (Select), headquartered in Ottawa, Canada.

Partner Score
113.3
ServiceNow's ranking value, higher is better
Customer satisfaction
n/p of 5
ServiceNow CSAT, all product lines
Product lines with PLA
0
0 Validated Practices
Certified people
14
across 8 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
197 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Premier
Service Provider
Select
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Ottawa, Ontario, Canada
Legal entity
TELUS Communications Inc.
Website
www.telus.com/en/business/medium-large/enterprise-solutions/service-management?cmp=prt_b2b_acq_tar_al_snowpartnrlfind
Finder contact
esm@telus.com
Offices
Ottawa (Canada)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics

About TELUS Communications Inc.

As written by the partner in its Partner Finder record.

ServiceNow streamlines IT and business processes, cuts down on manual tasks, and boosts efficiency. At TELUS Business, we're here to help you get the most out of this powerful platform with two focused services, ServiceNow professional services and ServiceNow managed services. As Premier ServiceNow partner, TELUS Business delivers expert management throughout every stage—from deployment and customization to ongoing support—and direct access to ServiceNow licenses. Our expertise simplifies the complexities of ServiceNow without the challenge of in-house management. Realize immediate benefits from a high-performing ServiceNow environment and feel confident every step of the way with TELUS Business.

Product line achievements

ServiceNow lists no Product Line Achievements for TELUS Communications Inc..

Certifications

How to read it. People is how many staff at TELUS Communications Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)4
Customer Service Management (CSM)Suite Certification - CSM Professional1
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)2
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)2

Accredited people: 13 sales, 13 presales, 10 delivery.

Where TELUS Communications Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which TELUS Communications Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesOttawa (Canada)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasCanada, United StatesOttawa (Canada)
Service Provider
AmericasCanada, United StatesOttawa (Canada)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where TELUS Communications Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada116419
Consulting & Implementation · country · ams / united states116419
Consulting & Implementation · country · apj / australia234419
Consulting & Implementation · country · apj / japan234419
Consulting & Implementation · country · apj / korea234419
Consulting & Implementation · country · apj / new zealand234419
Consulting & Implementation · country · emea / austria250420
Consulting & Implementation · country · emea / belgium250420
Consulting & Implementation · country · emea / bulgaria250420
Consulting & Implementation · country · emea / croatia249419
Consulting & Implementation · country · emea / czech republic250420
Consulting & Implementation · country · emea / denmark250420
Consulting & Implementation · country · emea / finland250420
Consulting & Implementation · country · emea / france249419
Consulting & Implementation · country · emea / germany250420
Consulting & Implementation · country · emea / greece250420
Consulting & Implementation · country · emea / hungary250420
Consulting & Implementation · country · emea / ireland249419
Consulting & Implementation · country · emea / italy250420
Consulting & Implementation · country · emea / lithuania249419
Consulting & Implementation · country · emea / luxembourg250420
Consulting & Implementation · country · emea / netherlands250420
Consulting & Implementation · country · emea / norway250420
Consulting & Implementation · country · emea / poland250420
Consulting & Implementation · country · emea / portugal250420
Consulting & Implementation · country · emea / romania249419
Consulting & Implementation · country · emea / slovakia250420
Consulting & Implementation · country · emea / slovenia250420
Consulting & Implementation · country · emea / spain250420
Consulting & Implementation · country · emea / sweden249419
Consulting & Implementation · country · emea / switzerland250420
Consulting & Implementation · country · emea / united kingdom250420
Consulting & Implementation · product line · app engine243391
Consulting & Implementation · product line · customer service management239300
Consulting & Implementation · product line · field service management174222
Consulting & Implementation · product line · hardware asset management194286
Consulting & Implementation · product line · risk resilience sustainability148189
Consulting & Implementation · product line · software asset management192275
Consulting & Implementation · product line · strategic portfolio management standard204302
Consulting & Implementation · product line · vulnerability response174215
Consulting & Implementation · region · all1971569
Consulting & Implementation · region · ams116420
Consulting & Implementation · region · apj234419
Consulting & Implementation · region · emea250420
Reseller · country · ams / canada35105
Reseller · country · ams / united states44212
Reseller · region · all831198
Reseller · region · ams46235
Service Provider · country · ams / canada2455
Service Provider · country · ams / united states30128
Service Provider · region · all55614
Service Provider · region · ams30139

Questions about TELUS Communications Inc.

What is TELUS Communications Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: TELUS Communications Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Premier), Service Provider (Select), headquartered in Ottawa, Canada.
What is TELUS Communications Inc. best at on ServiceNow?
ServiceNow lists no product line achievements for TELUS Communications Inc..
Where does TELUS Communications Inc. operate?
The Finder lists coverage in 36 countries with offices in Ottawa (Canada).