Partner profile

TELUS Communications Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
TELUS Communications Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Premier), Service Provider (Select), headquartered in Ottawa, Canada.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Ottawa, Ontario, Canada
- Legal entity
- TELUS Communications Inc.
- Finder contact
- esm@telus.com
- Offices
- Ottawa (Canada)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics
About TELUS Communications Inc.
As written by the partner in its Partner Finder record.
ServiceNow streamlines IT and business processes, cuts down on manual tasks, and boosts efficiency. At TELUS Business, we're here to help you get the most out of this powerful platform with two focused services, ServiceNow professional services and ServiceNow managed services. As Premier ServiceNow partner, TELUS Business delivers expert management throughout every stage—from deployment and customization to ongoing support—and direct access to ServiceNow licenses. Our expertise simplifies the complexities of ServiceNow without the challenge of in-house management. Realize immediate benefits from a high-performing ServiceNow environment and feel confident every step of the way with TELUS Business.
Product line achievements
ServiceNow lists no Product Line Achievements for TELUS Communications Inc..
Certifications
How to read it. People is how many staff at TELUS Communications Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 4 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 2 |
Accredited people: 13 sales, 13 presales, 10 delivery.
Where TELUS Communications Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which TELUS Communications Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Ottawa (Canada) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | Canada, United States | Ottawa (Canada) |
| Service Provider | ||
| Americas | Canada, United States | Ottawa (Canada) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where TELUS Communications Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 116 | 419 |
| Consulting & Implementation · country · ams / united states | 116 | 419 |
| Consulting & Implementation · country · apj / australia | 234 | 419 |
| Consulting & Implementation · country · apj / japan | 234 | 419 |
| Consulting & Implementation · country · apj / korea | 234 | 419 |
| Consulting & Implementation · country · apj / new zealand | 234 | 419 |
| Consulting & Implementation · country · emea / austria | 250 | 420 |
| Consulting & Implementation · country · emea / belgium | 250 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 250 | 420 |
| Consulting & Implementation · country · emea / croatia | 249 | 419 |
| Consulting & Implementation · country · emea / czech republic | 250 | 420 |
| Consulting & Implementation · country · emea / denmark | 250 | 420 |
| Consulting & Implementation · country · emea / finland | 250 | 420 |
| Consulting & Implementation · country · emea / france | 249 | 419 |
| Consulting & Implementation · country · emea / germany | 250 | 420 |
| Consulting & Implementation · country · emea / greece | 250 | 420 |
| Consulting & Implementation · country · emea / hungary | 250 | 420 |
| Consulting & Implementation · country · emea / ireland | 249 | 419 |
| Consulting & Implementation · country · emea / italy | 250 | 420 |
| Consulting & Implementation · country · emea / lithuania | 249 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 250 | 420 |
| Consulting & Implementation · country · emea / netherlands | 250 | 420 |
| Consulting & Implementation · country · emea / norway | 250 | 420 |
| Consulting & Implementation · country · emea / poland | 250 | 420 |
| Consulting & Implementation · country · emea / portugal | 250 | 420 |
| Consulting & Implementation · country · emea / romania | 249 | 419 |
| Consulting & Implementation · country · emea / slovakia | 250 | 420 |
| Consulting & Implementation · country · emea / slovenia | 250 | 420 |
| Consulting & Implementation · country · emea / spain | 250 | 420 |
| Consulting & Implementation · country · emea / sweden | 249 | 419 |
| Consulting & Implementation · country · emea / switzerland | 250 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 250 | 420 |
| Consulting & Implementation · product line · app engine | 243 | 391 |
| Consulting & Implementation · product line · customer service management | 239 | 300 |
| Consulting & Implementation · product line · field service management | 174 | 222 |
| Consulting & Implementation · product line · hardware asset management | 194 | 286 |
| Consulting & Implementation · product line · risk resilience sustainability | 148 | 189 |
| Consulting & Implementation · product line · software asset management | 192 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 204 | 302 |
| Consulting & Implementation · product line · vulnerability response | 174 | 215 |
| Consulting & Implementation · region · all | 197 | 1569 |
| Consulting & Implementation · region · ams | 116 | 420 |
| Consulting & Implementation · region · apj | 234 | 419 |
| Consulting & Implementation · region · emea | 250 | 420 |
| Reseller · country · ams / canada | 35 | 105 |
| Reseller · country · ams / united states | 44 | 212 |
| Reseller · region · all | 83 | 1198 |
| Reseller · region · ams | 46 | 235 |
| Service Provider · country · ams / canada | 24 | 55 |
| Service Provider · country · ams / united states | 30 | 128 |
| Service Provider · region · all | 55 | 614 |
| Service Provider · region · ams | 30 | 139 |
Questions about TELUS Communications Inc.
- What is TELUS Communications Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: TELUS Communications Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Premier), Service Provider (Select), headquartered in Ottawa, Canada.
- What is TELUS Communications Inc. best at on ServiceNow?
- ServiceNow lists no product line achievements for TELUS Communications Inc..
- Where does TELUS Communications Inc. operate?
- The Finder lists coverage in 36 countries with offices in Ottawa (Canada).