USDM Life Sciences

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters

Santa Barbara, California, United States

Legal entity

USDM Life Sciences LLC

Website

usdm.com

Finder contact

usdm@usdm.com

ServiceNow Store

1 offering, 3 apps

Offices

Santa Barbara (United States)

Industries served

Healthcare and Life Sciences, Technology

About USDM Life Sciences

As written by the partner in its Partner Finder record.

At USDM Life Sciences, we empower life sciences organizations to drive innovation through intelligent operations. By integrating AI, automation, and digital quality systems, we help regulated companies achieve transformative results. Trusted by global technology leaders and life sciences organizations alike, we ensure seamless alignment between compliance and cutting-edge innovation. USDM transforms how life sciences companies leverage ServiceNow. From initial planning to seamless implementation and ongoing optimization, USDM delivers robust services for ServiceNow. Our capabilities include industry-specific intelligent workflows, AI agents, an intuitive service portal, and GxP compliance with Part 11 eSignatures and automated validation—designed to support the unique demands of life sciences. We also developed a GxP enabler called ProcessX – a fully validated, audit-ready application built on the Now Platform to automate and manage GxP and non-GxP data in ServiceNow.

Product line achievements

ServiceNow lists no Product Line Achievements for USDM Life Sciences.

Certifications

How to read it. People is how many staff at USDM Life Sciences hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 3 sales, 2 presales, 3 delivery.

Where USDM Life Sciences operates

How to read it. Rows are grouped by the ServiceNow program in which USDM Life Sciences declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Store offerings

• GxP Regulated Workflows · Customer Experience

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where USDM Life Sciences appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.