Zaelab

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters

Westport, Connecticut, United States

Legal entity

Zaelab LLC

Website

www.zaelab.com/

Finder contact

hello@zaelab.com

Offices

Westport (United States)

Industries served

Energy and Utilities, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology

About Zaelab

As written by the partner in its Partner Finder record.

Zaelab is the premier partner for B2B enterprises looking to modernize how they operate, serve customers, and grow. As a full-service Specialist partner backed by ServiceNow Ecosystem Ventures, Zaelab brings a unique front-office perspective — giving manufacturers and technology companies a faster, more intelligent path to modernizing CPQ, SOM, CSM, and customer experience workflows. Zaelab combines deep B2B commerce expertise with in-house innovation to help global enterprises modernize complex ecosystems. For over a decade, we've partnered with industry leaders to bring together strategy, technology, and execution, delivering solutions that simplify complexity and accelerate growth. Our proprietary IP solutions extend platform functionality to meet the unique demands of enterprise-scale modernization.

Product line achievements

ServiceNow lists no Product Line Achievements for Zaelab.

Certifications

How to read it. People is how many staff at Zaelab hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 10 sales, 6 presales, 3 delivery.

Where Zaelab operates

How to read it. Rows are grouped by the ServiceNow program in which Zaelab declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Zaelab appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.