PartnerIndexServiceNow partner data, as published

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Plat4mation vs Konversational

Data as of 2026-10-20

Plat4mation is an Elite partner in all four ServiceNow programs, headquartered in Utrecht, The Netherlands, with Product Line Achievements in 10 product lines (6 Validated Practices) and a customer satisfaction score of 4.38 out of 5. Konversational is an Elite ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Dublin 2, Ireland, with Product Line Achievements in 12 product lines (11 Validated Practices) and a customer satisfaction score of 4.87 out of 5.

Side by side

How to read it. Each row is one figure from ServiceNow's Partner Finder for both partners, as published; "not published" means ServiceNow shows no figure.

Plat4mationKonversational
HeadquartersUtrecht, The NetherlandsDublin 2, Ireland
TiersBuild Elite, Consulting & Implementation Elite, Reseller Elite, Service Provider EliteConsulting & Implementation Elite, Reseller Elite
Partner Score292.8174.8
Customer satisfaction4.384.87
Product lines with PLA1012
Validated Practices611
Certified people989361
Architects (CMA / CTA)6 / 243 / 4
Countries covered4541
Specializations and awardsAI Customer Value Partner Award (EMEA, 2026), CRM Partner Award (EMEA, 2026), Customer Experience specialization (EMEA), Service Operations specialization (EMEA)CRM Partner Award (AMS, 2026), Customer Experience specialization (EMEA), Customer Experience AI specialization (EMEA)

Product lines side by side

How to read it. One row per product line where either partner holds a Product Line Achievement. Validated means ServiceNow has validated that partner's practice, PLA means an achievement not yet validated, and — means none. n/p means ServiceNow publishes no figure.

Product linePlat4mationKonversational
App EngineValidated · CSAT 4.33 · 6 deployments—
Customer Service Management (CSM)Validated · CSAT 4.00 · 1 deploymentsValidated · CSAT 4.91 · 29 deployments
Field Service Management (FSM)—Validated · CSAT 4.83 · 9 deployments
Hardware Asset Management (HAM)PLA · CSAT 5.00 · 2 deploymentsValidated · CSAT 5.00 · 3 deployments
ITOM Health—Validated · CSAT 4.83 · 9 deployments
ITOM VisibilityValidated · CSAT 3.75 · 2 deploymentsValidated · CSAT 4.88 · 13 deployments
ITSM ProValidated · CSAT n/p · 0 deploymentsValidated · CSAT 4.92 · 13 deployments
ITSM StandardValidated · CSAT 4.42 · 15 deploymentsValidated · CSAT 4.79 · 36 deployments
Now Assist for Customer Service Management (CSM)—Validated · CSAT 4.93 · 14 deployments
Now Assist for IT Service Management (ITSM)—Validated · CSAT 5.00 · 9 deployments
Risk, Resilience, SustainabilityValidated · CSAT 4.33 · 3 deployments—
Software Asset Management (SAM)PLA · CSAT 4.25 · 2 deployments—
Strategic Portfolio Management Pro—PLA · CSAT 5.00 · 8 deployments
Strategic Portfolio Management Standard—Validated · CSAT 5.00 · 11 deployments
Technology Provider Service Management (TPSM)—Validated · CSAT 5.00 · 7 deployments
Vulnerability ResponsePLA · CSAT 5.00 · 3 deployments—
Workplace Service DeliveryPLA · CSAT 4.60 · 5 deployments—