Konversational

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

ServiceNow's Finder also records: EMEA Specialization, AMS Sales Expertise, EMEA Product Expertise.

Company

Headquarters

Dublin 2, Dublin, Ireland

Legal entity

Konversational

Website

www.konversational.com/

Finder contact

hello@konversational.com

ServiceNow Store

1 offering

Offices

Dublin 2 (Ireland), Lausanne (Switzerland), Nantes (France), New York (United States)

Industries served

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About Konversational

As written by the partner in its Partner Finder record.

Konversational are an award-winning consultancy recognised by ServiceNow as an Elite Partner and Customer Workflow expert. Our approach merges our unique domain knowledge with global consultancy experience to create an agile provider focused on relationship and response time to deliver intelligent Customer Workflow solutions. We assist organisations by analysing the way they work to improve customer experience operations and get more from ServiceNow. Our team of experts will release your potential to deliver superior business outcomes. Headquartered in Dublin, with teams across Ireland, UK, France, and Switzerland, we play a central role in implementing ServiceNow technology for some of the largest companies across Europe. If you're looking to excel in your digital transformation and level up your customer experience, visit us at www.konversational.com or reach out to us at hello@konversational.com.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Certifications

How to read it. People is how many staff at Konversational hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 34 sales, 35 presales, 76 delivery.

Where Konversational operates

How to read it. Rows are grouped by the ServiceNow program in which Konversational declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Store offerings

• Path to ProPlus (GenAi) · Customer Experience

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Konversational appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.