PartnerIndexServiceNow partner data, as published

Partner profile

Accelare, Inc. logo

Accelare, Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Accelare, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Randolph, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.83 out of 5.

Partner Score
62.0
ServiceNow's ranking value, higher is better
Customer satisfaction
4.83 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
0 Validated Practices
Certified people
48
across 16 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
200 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Randolph, Massachusetts, United States
Legal entity
Accelare Inc
Website
www.accelare.com
Finder contact
martin.hamilton@accelare.com
ServiceNow Store
1 offering
Offices
Randolph (United States)
Industries served
Education, Government, Healthcare and Life Sciences, Technology

About Accelare, Inc.

As written by the partner in its Partner Finder record.

Accelare helps our Clients deliver their Customer Experience goals through holistic consideration of their digital journeys, business models, and human experiences on the ServiceNow Platform using our patented Strategy-to-Execution (S2E) methodology. With S2E, Accelare helps you navigate the tough decisions about your investments that ensure alignment to your strategies, all while delivering implementations on the NOW platform that ultimately drive adoption and provide differentiated, curated journeys for digital transformation that move at the speed of your business. Check out our S2E Workfit solutions- focused on informed design to achieve business model transformation on the NOW platform, key to true digital transformation – on the ServiceNow App Store!

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Customer Service Management (CSM) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 44.755 Best for Customer Service Management

Certifications

How to read it. People is how many staff at Accelare, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)11
Customer Service Management (CSM)Suite Certification - CSM Professional5
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)4
Healthcare & Life SciencesSuite Certification - Healthcare and Life Sciences Management Professional1
Human Resources (HR)Suite Certification - HR Professional4
Legal Service DeliverySuite Certification - Legal Service Delivery1
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation2
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite4
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Public Sector Digital ServicesSuite Certification - Public Sector Digital Services (PSDS)4
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)1
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2
Workplace Service DeliverySuite Certification - Workplace Service Delivery1

Accredited people: 23 sales, 36 presales, 13 delivery.

Where Accelare, Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which Accelare, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesRandolph (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasUnited StatesRandolph (United States)

Store offerings

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Accelare, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada118419
Consulting & Implementation · country · ams / united states118419
Consulting & Implementation · country · apj / australia158419
Consulting & Implementation · country · apj / japan158419
Consulting & Implementation · country · apj / korea158419
Consulting & Implementation · country · apj / new zealand158419
Consulting & Implementation · country · emea / austria190420
Consulting & Implementation · country · emea / belgium190420
Consulting & Implementation · country · emea / bulgaria190420
Consulting & Implementation · country · emea / croatia189419
Consulting & Implementation · country · emea / czech republic190420
Consulting & Implementation · country · emea / denmark190420
Consulting & Implementation · country · emea / finland190420
Consulting & Implementation · country · emea / france189419
Consulting & Implementation · country · emea / germany190420
Consulting & Implementation · country · emea / greece190420
Consulting & Implementation · country · emea / hungary190420
Consulting & Implementation · country · emea / ireland189419
Consulting & Implementation · country · emea / italy190420
Consulting & Implementation · country · emea / lithuania189419
Consulting & Implementation · country · emea / luxembourg190420
Consulting & Implementation · country · emea / netherlands190420
Consulting & Implementation · country · emea / norway190420
Consulting & Implementation · country · emea / poland190420
Consulting & Implementation · country · emea / portugal190420
Consulting & Implementation · country · emea / romania189419
Consulting & Implementation · country · emea / slovakia190420
Consulting & Implementation · country · emea / slovenia190420
Consulting & Implementation · country · emea / spain190420
Consulting & Implementation · country · emea / sweden189419
Consulting & Implementation · country · emea / switzerland190420
Consulting & Implementation · country · emea / united kingdom190420
Consulting & Implementation · product line · app engine140391
Consulting & Implementation · product line · customer service management74300
Consulting & Implementation · product line · field service management126222
Consulting & Implementation · product line · hardware asset management114286
Consulting & Implementation · product line · healthcare and life sciences44105
Consulting & Implementation · product line · human resources171275
Consulting & Implementation · product line · legal service delivery58103
Consulting & Implementation · product line · now assist creator121247
Consulting & Implementation · product line · now assist csm74200
Consulting & Implementation · product line · now assist hr130184
Consulting & Implementation · product line · now assist itsm226267
Consulting & Implementation · product line · public sector digital services64109
Consulting & Implementation · product line · risk resilience sustainability110189
Consulting & Implementation · product line · software asset management115275
Consulting & Implementation · product line · strategic portfolio management standard121302
Consulting & Implementation · product line · workplace service delivery73120
Consulting & Implementation · region · all2001569
Consulting & Implementation · region · ams118420
Consulting & Implementation · region · apj158419
Consulting & Implementation · region · emea190420
Reseller · country · ams / united states109212
Reseller · region · all2001198
Reseller · region · ams120235

Questions about Accelare, Inc.

What is Accelare, Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Accelare, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Randolph, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.83 out of 5.
What is Accelare, Inc. best at on ServiceNow?
Accelare, Inc. holds Product Line Achievements in Customer Service Management (CSM).
Where does Accelare, Inc. operate?
The Finder lists coverage in 36 countries with offices in Randolph (United States).