Partner profile

Accelare, Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Accelare, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Randolph, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.83 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Randolph, Massachusetts, United States
- Legal entity
- Accelare Inc
- Website
- www.accelare.com
- Finder contact
- martin.hamilton@accelare.com
- ServiceNow Store
- 1 offering
- Offices
- Randolph (United States)
- Industries served
- Education, Government, Healthcare and Life Sciences, Technology
About Accelare, Inc.
As written by the partner in its Partner Finder record.
Accelare helps our Clients deliver their Customer Experience goals through holistic consideration of their digital journeys, business models, and human experiences on the ServiceNow Platform using our patented Strategy-to-Execution (S2E) methodology. With S2E, Accelare helps you navigate the tough decisions about your investments that ensure alignment to your strategies, all while delivering implementations on the NOW platform that ultimately drive adoption and provide differentiated, curated journeys for digital transformation that move at the speed of your business. Check out our S2E Workfit solutions- focused on informed design to achieve business model transformation on the NOW platform, key to true digital transformation – on the ServiceNow App Store!
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 4.75 | 5 | Best for Customer Service Management |
Certifications
How to read it. People is how many staff at Accelare, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 11 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 5 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 4 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 4 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 4 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 3 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 4 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 2 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 23 sales, 36 presales, 13 delivery.
Where Accelare, Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which Accelare, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Randolph (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | Randolph (United States) |
Store offerings
- Digital Transformation for Public Sector · Customer Experience
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Accelare, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 118 | 419 |
| Consulting & Implementation · country · ams / united states | 118 | 419 |
| Consulting & Implementation · country · apj / australia | 158 | 419 |
| Consulting & Implementation · country · apj / japan | 158 | 419 |
| Consulting & Implementation · country · apj / korea | 158 | 419 |
| Consulting & Implementation · country · apj / new zealand | 158 | 419 |
| Consulting & Implementation · country · emea / austria | 190 | 420 |
| Consulting & Implementation · country · emea / belgium | 190 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 190 | 420 |
| Consulting & Implementation · country · emea / croatia | 189 | 419 |
| Consulting & Implementation · country · emea / czech republic | 190 | 420 |
| Consulting & Implementation · country · emea / denmark | 190 | 420 |
| Consulting & Implementation · country · emea / finland | 190 | 420 |
| Consulting & Implementation · country · emea / france | 189 | 419 |
| Consulting & Implementation · country · emea / germany | 190 | 420 |
| Consulting & Implementation · country · emea / greece | 190 | 420 |
| Consulting & Implementation · country · emea / hungary | 190 | 420 |
| Consulting & Implementation · country · emea / ireland | 189 | 419 |
| Consulting & Implementation · country · emea / italy | 190 | 420 |
| Consulting & Implementation · country · emea / lithuania | 189 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 190 | 420 |
| Consulting & Implementation · country · emea / netherlands | 190 | 420 |
| Consulting & Implementation · country · emea / norway | 190 | 420 |
| Consulting & Implementation · country · emea / poland | 190 | 420 |
| Consulting & Implementation · country · emea / portugal | 190 | 420 |
| Consulting & Implementation · country · emea / romania | 189 | 419 |
| Consulting & Implementation · country · emea / slovakia | 190 | 420 |
| Consulting & Implementation · country · emea / slovenia | 190 | 420 |
| Consulting & Implementation · country · emea / spain | 190 | 420 |
| Consulting & Implementation · country · emea / sweden | 189 | 419 |
| Consulting & Implementation · country · emea / switzerland | 190 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 190 | 420 |
| Consulting & Implementation · product line · app engine | 140 | 391 |
| Consulting & Implementation · product line · customer service management | 74 | 300 |
| Consulting & Implementation · product line · field service management | 126 | 222 |
| Consulting & Implementation · product line · hardware asset management | 114 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 44 | 105 |
| Consulting & Implementation · product line · human resources | 171 | 275 |
| Consulting & Implementation · product line · legal service delivery | 58 | 103 |
| Consulting & Implementation · product line · now assist creator | 121 | 247 |
| Consulting & Implementation · product line · now assist csm | 74 | 200 |
| Consulting & Implementation · product line · now assist hr | 130 | 184 |
| Consulting & Implementation · product line · now assist itsm | 226 | 267 |
| Consulting & Implementation · product line · public sector digital services | 64 | 109 |
| Consulting & Implementation · product line · risk resilience sustainability | 110 | 189 |
| Consulting & Implementation · product line · software asset management | 115 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 121 | 302 |
| Consulting & Implementation · product line · workplace service delivery | 73 | 120 |
| Consulting & Implementation · region · all | 200 | 1569 |
| Consulting & Implementation · region · ams | 118 | 420 |
| Consulting & Implementation · region · apj | 158 | 419 |
| Consulting & Implementation · region · emea | 190 | 420 |
| Reseller · country · ams / united states | 109 | 212 |
| Reseller · region · all | 200 | 1198 |
| Reseller · region · ams | 120 | 235 |
Questions about Accelare, Inc.
- What is Accelare, Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Accelare, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), headquartered in Randolph, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.83 out of 5.
- What is Accelare, Inc. best at on ServiceNow?
- Accelare, Inc. holds Product Line Achievements in Customer Service Management (CSM).
- Where does Accelare, Inc. operate?
- The Finder lists coverage in 36 countries with offices in Randolph (United States).