PartnerIndexServiceNow partner data, as published

Partner profile

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Arctive AG

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Arctive AG is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Select), Reseller (Select), Service Provider (Registered), headquartered in Zug, Switzerland, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.79 out of 5.

Partner Score
87.6
ServiceNow's ranking value, higher is better
Customer satisfaction
4.79 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
0 Validated Practices
Certified people
22
across 4 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
212 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Select
Reseller
Select
Service Provider
Registered
Build
Premier

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Zug, Switzerland
Legal entity
Arctive AG
Website
www.arctive.ch
Finder contact
info@arctive.ch
Offices
Zug (Switzerland)
Industries served
Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences

About Arctive AG

As written by the partner in its Partner Finder record.

We from Arctive support your digital transformation with ServiceNow products (CSM, ITSM, HRSM, etc.). As process optimization experts, we deliver tailored IT solutions that are efficient, sustainable, and aligned with your needs—always in close collaboration and on-site as part of your team. Since 2012, we have fully specialized in ServiceNow, holding 40+ certifications and completing more ServiceNow projects in Switzerland than anyone else. Our solutions combine Swiss precision, usability, and quality with deep expertise in Energy, Health, and Insurance, plus a broad international client base. We take responsibility for implementation and results, applying agile methods like Scrum, SAFe, HERMES, Kanban, and Lean. In addition to custom projects, we offer Business Solutions that enhance ServiceNow modules, available in the ServiceNow Store for easy installation.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
App Engine —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 64.8316 Best for App Engine

Certifications

How to read it. People is how many staff at Arctive AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)16
Customer Service Management (CSM)Suite Certification - CSM Professional2
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)2

Accredited people: 3 sales, 6 presales, 14 delivery.

Where Arctive AG operates

How to read it. Rows are grouped by the ServiceNow program in which Arctive AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaZug (Switzerland)
Reseller
EMEASwitzerlandZug (Switzerland)
Service Provider
EMEASwitzerlandZug (Switzerland)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Arctive AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all39918
Build · region · ams69918
Build · region · apj41918
Build · region · emea26918
Consulting & Implementation · country · ams / canada288419
Consulting & Implementation · country · ams / united states288419
Consulting & Implementation · country · apj / australia256419
Consulting & Implementation · country · apj / japan256419
Consulting & Implementation · country · apj / korea256419
Consulting & Implementation · country · apj / new zealand256419
Consulting & Implementation · country · emea / austria92420
Consulting & Implementation · country · emea / belgium92420
Consulting & Implementation · country · emea / bulgaria92420
Consulting & Implementation · country · emea / croatia91419
Consulting & Implementation · country · emea / czech republic92420
Consulting & Implementation · country · emea / denmark92420
Consulting & Implementation · country · emea / finland92420
Consulting & Implementation · country · emea / france91419
Consulting & Implementation · country · emea / germany92420
Consulting & Implementation · country · emea / greece92420
Consulting & Implementation · country · emea / hungary92420
Consulting & Implementation · country · emea / ireland91419
Consulting & Implementation · country · emea / italy92420
Consulting & Implementation · country · emea / lithuania91419
Consulting & Implementation · country · emea / luxembourg92420
Consulting & Implementation · country · emea / netherlands92420
Consulting & Implementation · country · emea / norway92420
Consulting & Implementation · country · emea / poland92420
Consulting & Implementation · country · emea / portugal92420
Consulting & Implementation · country · emea / romania91419
Consulting & Implementation · country · emea / slovakia92420
Consulting & Implementation · country · emea / slovenia92420
Consulting & Implementation · country · emea / spain92420
Consulting & Implementation · country · emea / sweden91419
Consulting & Implementation · country · emea / switzerland92420
Consulting & Implementation · country · emea / united kingdom92420
Consulting & Implementation · product line · app engine53391
Consulting & Implementation · product line · customer service management155300
Consulting & Implementation · product line · field service management179222
Consulting & Implementation · product line · strategic portfolio management standard219302
Consulting & Implementation · region · all2121569
Consulting & Implementation · region · ams289420
Consulting & Implementation · region · apj256419
Consulting & Implementation · region · emea92420
Reseller · country · emea / switzerland6276
Reseller · region · all2431198
Reseller · region · emea136200
Service Provider · country · emea / switzerland3838
Service Provider · region · all592614
Service Provider · region · emea103103

Questions about Arctive AG

What is Arctive AG's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Arctive AG is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Select), Reseller (Select), Service Provider (Registered), headquartered in Zug, Switzerland, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.79 out of 5.
What is Arctive AG best at on ServiceNow?
Arctive AG holds Product Line Achievements in App Engine.
Where does Arctive AG operate?
The Finder lists coverage in 36 countries with offices in Zug (Switzerland).