Partner profile

Arctive AG
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Arctive AG is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Select), Reseller (Select), Service Provider (Registered), headquartered in Zug, Switzerland, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.79 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Zug, Switzerland
- Legal entity
- Arctive AG
- Website
- www.arctive.ch
- Finder contact
- info@arctive.ch
- Offices
- Zug (Switzerland)
- Industries served
- Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences
About Arctive AG
As written by the partner in its Partner Finder record.
We from Arctive support your digital transformation with ServiceNow products (CSM, ITSM, HRSM, etc.). As process optimization experts, we deliver tailored IT solutions that are efficient, sustainable, and aligned with your needs—always in close collaboration and on-site as part of your team. Since 2012, we have fully specialized in ServiceNow, holding 40+ certifications and completing more ServiceNow projects in Switzerland than anyone else. Our solutions combine Swiss precision, usability, and quality with deep expertise in Energy, Health, and Insurance, plus a broad international client base. We take responsibility for implementation and results, applying agile methods like Scrum, SAFe, HERMES, Kanban, and Lean. In addition to custom projects, we offer Business Solutions that enhance ServiceNow modules, available in the ServiceNow Store for easy installation.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.83 | 16 | Best for App Engine |
Certifications
How to read it. People is how many staff at Arctive AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 16 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 2 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 2 |
Accredited people: 3 sales, 6 presales, 14 delivery.
Where Arctive AG operates
How to read it. Rows are grouped by the ServiceNow program in which Arctive AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Zug (Switzerland) |
| Reseller | ||
| EMEA | Switzerland | Zug (Switzerland) |
| Service Provider | ||
| EMEA | Switzerland | Zug (Switzerland) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Arctive AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 39 | 918 |
| Build · region · ams | 69 | 918 |
| Build · region · apj | 41 | 918 |
| Build · region · emea | 26 | 918 |
| Consulting & Implementation · country · ams / canada | 288 | 419 |
| Consulting & Implementation · country · ams / united states | 288 | 419 |
| Consulting & Implementation · country · apj / australia | 256 | 419 |
| Consulting & Implementation · country · apj / japan | 256 | 419 |
| Consulting & Implementation · country · apj / korea | 256 | 419 |
| Consulting & Implementation · country · apj / new zealand | 256 | 419 |
| Consulting & Implementation · country · emea / austria | 92 | 420 |
| Consulting & Implementation · country · emea / belgium | 92 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 92 | 420 |
| Consulting & Implementation · country · emea / croatia | 91 | 419 |
| Consulting & Implementation · country · emea / czech republic | 92 | 420 |
| Consulting & Implementation · country · emea / denmark | 92 | 420 |
| Consulting & Implementation · country · emea / finland | 92 | 420 |
| Consulting & Implementation · country · emea / france | 91 | 419 |
| Consulting & Implementation · country · emea / germany | 92 | 420 |
| Consulting & Implementation · country · emea / greece | 92 | 420 |
| Consulting & Implementation · country · emea / hungary | 92 | 420 |
| Consulting & Implementation · country · emea / ireland | 91 | 419 |
| Consulting & Implementation · country · emea / italy | 92 | 420 |
| Consulting & Implementation · country · emea / lithuania | 91 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 92 | 420 |
| Consulting & Implementation · country · emea / netherlands | 92 | 420 |
| Consulting & Implementation · country · emea / norway | 92 | 420 |
| Consulting & Implementation · country · emea / poland | 92 | 420 |
| Consulting & Implementation · country · emea / portugal | 92 | 420 |
| Consulting & Implementation · country · emea / romania | 91 | 419 |
| Consulting & Implementation · country · emea / slovakia | 92 | 420 |
| Consulting & Implementation · country · emea / slovenia | 92 | 420 |
| Consulting & Implementation · country · emea / spain | 92 | 420 |
| Consulting & Implementation · country · emea / sweden | 91 | 419 |
| Consulting & Implementation · country · emea / switzerland | 92 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 92 | 420 |
| Consulting & Implementation · product line · app engine | 53 | 391 |
| Consulting & Implementation · product line · customer service management | 155 | 300 |
| Consulting & Implementation · product line · field service management | 179 | 222 |
| Consulting & Implementation · product line · strategic portfolio management standard | 219 | 302 |
| Consulting & Implementation · region · all | 212 | 1569 |
| Consulting & Implementation · region · ams | 289 | 420 |
| Consulting & Implementation · region · apj | 256 | 419 |
| Consulting & Implementation · region · emea | 92 | 420 |
| Reseller · country · emea / switzerland | 62 | 76 |
| Reseller · region · all | 243 | 1198 |
| Reseller · region · emea | 136 | 200 |
| Service Provider · country · emea / switzerland | 38 | 38 |
| Service Provider · region · all | 592 | 614 |
| Service Provider · region · emea | 103 | 103 |
Questions about Arctive AG
- What is Arctive AG's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Arctive AG is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Select), Reseller (Select), Service Provider (Registered), headquartered in Zug, Switzerland, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.79 out of 5.
- What is Arctive AG best at on ServiceNow?
- Arctive AG holds Product Line Achievements in App Engine.
- Where does Arctive AG operate?
- The Finder lists coverage in 36 countries with offices in Zug (Switzerland).