Partner profile
Beyond20
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Beyond20 is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), headquartered in Phoenix, United States, with Product Line Achievements in 4 product lines (3 Validated Practices) and a customer satisfaction score of 4.64 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Phoenix, Arizona, United States
- Legal entity
- Beyond20
- Website
- www.beyond20.com
- Finder contact
- erika.flora@beyond20.com
- ServiceNow Store
- 1 offering
- Offices
- Phoenix (United States)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology
About Beyond20
As written by the partner in its Partner Finder record.
Beyond20's mission is Changing Work Life. We deliver on that promise through training, advisory, and implementation services, empowering our clients to accelerate organizational transformation and achieve sustainable return on their NOW platform investments. Our platform migration expertise ensures our clients migrating from legacy platforms are able to achieve the benefits of the NOW platform without data loss or business disruption. Beyond20 is a certified 8a woman-owned, minority-owned business.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 7 | Best for Customer Service Management |
| Hardware Asset Management (HAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 6 | Best for Hardware Asset Management |
| ITSM Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 9 | 4.67 | 7 | Best for ITSM Standard |
| Strategic Portfolio Management Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 11 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at Beyond20 hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 13 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 7 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 3 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 6 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 3 |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 3 |
| Suite Certification - ITSM Professional | 3 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 13 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 7 | |
| Employee Center Accreditation | 10 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 2 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 4 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 6 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 11 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 16 sales, 12 presales, 25 delivery.
Where Beyond20 operates
How to read it. Rows are grouped by the ServiceNow program in which Beyond20 declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Phoenix (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | Canada, United States | Phoenix (United States) |
Store offerings
- Cherwell Migration · Technology Excellence
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Beyond20 appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 28 | 419 |
| Consulting & Implementation · country · ams / united states | 28 | 419 |
| Consulting & Implementation · country · apj / australia | 74 | 419 |
| Consulting & Implementation · country · apj / japan | 74 | 419 |
| Consulting & Implementation · country · apj / korea | 74 | 419 |
| Consulting & Implementation · country · apj / new zealand | 74 | 419 |
| Consulting & Implementation · country · emea / austria | 113 | 420 |
| Consulting & Implementation · country · emea / belgium | 113 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 113 | 420 |
| Consulting & Implementation · country · emea / croatia | 112 | 419 |
| Consulting & Implementation · country · emea / czech republic | 113 | 420 |
| Consulting & Implementation · country · emea / denmark | 113 | 420 |
| Consulting & Implementation · country · emea / finland | 113 | 420 |
| Consulting & Implementation · country · emea / france | 112 | 419 |
| Consulting & Implementation · country · emea / germany | 113 | 420 |
| Consulting & Implementation · country · emea / greece | 113 | 420 |
| Consulting & Implementation · country · emea / hungary | 113 | 420 |
| Consulting & Implementation · country · emea / ireland | 112 | 419 |
| Consulting & Implementation · country · emea / italy | 113 | 420 |
| Consulting & Implementation · country · emea / lithuania | 112 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 113 | 420 |
| Consulting & Implementation · country · emea / netherlands | 113 | 420 |
| Consulting & Implementation · country · emea / norway | 113 | 420 |
| Consulting & Implementation · country · emea / poland | 113 | 420 |
| Consulting & Implementation · country · emea / portugal | 113 | 420 |
| Consulting & Implementation · country · emea / romania | 112 | 419 |
| Consulting & Implementation · country · emea / slovakia | 113 | 420 |
| Consulting & Implementation · country · emea / slovenia | 113 | 420 |
| Consulting & Implementation · country · emea / spain | 113 | 420 |
| Consulting & Implementation · country · emea / sweden | 112 | 419 |
| Consulting & Implementation · country · emea / switzerland | 113 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 113 | 420 |
| Consulting & Implementation · product line · app engine | 74 | 391 |
| Consulting & Implementation · product line · customer service management | 72 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 17 | 140 |
| Consulting & Implementation · product line · field service management | 34 | 222 |
| Consulting & Implementation · product line · hardware asset management | 17 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 42 | 105 |
| Consulting & Implementation · product line · human resources | 61 | 275 |
| Consulting & Implementation · product line · it service management pro | 45 | 118 |
| Consulting & Implementation · product line · it service management standard | 23 | 174 |
| Consulting & Implementation · product line · now assist creator | 65 | 247 |
| Consulting & Implementation · product line · now assist csm | 72 | 200 |
| Consulting & Implementation · product line · now assist hr | 50 | 184 |
| Consulting & Implementation · product line · now assist itsm | 37 | 267 |
| Consulting & Implementation · product line · public sector digital services | 20 | 109 |
| Consulting & Implementation · product line · security incident response | 90 | 218 |
| Consulting & Implementation · product line · software asset management | 45 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 7 | 302 |
| Consulting & Implementation · product line · vulnerability response | 96 | 215 |
| Consulting & Implementation · product line · workplace service delivery | 37 | 120 |
| Consulting & Implementation · region · all | 58 | 1569 |
| Consulting & Implementation · region · ams | 28 | 420 |
| Consulting & Implementation · region · apj | 74 | 419 |
| Consulting & Implementation · region · emea | 113 | 420 |
| Reseller · country · ams / canada | 42 | 105 |
| Reseller · country · ams / united states | 54 | 212 |
| Reseller · region · all | 104 | 1198 |
| Reseller · region · ams | 57 | 235 |
Questions about Beyond20
- What is Beyond20's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Beyond20 is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), headquartered in Phoenix, United States, with Product Line Achievements in 4 product lines (3 Validated Practices) and a customer satisfaction score of 4.64 out of 5.
- What is Beyond20 best at on ServiceNow?
- ServiceNow has validated Beyond20's practice in Hardware Asset Management (HAM), ITSM Standard, Strategic Portfolio Management Standard.
- Where does Beyond20 operate?
- The Finder lists coverage in 36 countries with offices in Phoenix (United States).