Capgemini America, Inc.

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

ServiceNow's Finder also records: EMEA Sales Expertise.

Company

Headquarters

New York, United States

Legal entity

Capgemini America, Inc.

Website

www.capgemini.com/

Finder contact

servicenowadmin.global@capgemini.com

ServiceNow Store

2 offerings, 5 apps

Offices

Alcobendas (Spain), Barueri (Brazil), Berlin (Germany), Bertrange (Luxembourg), Bucharest (Romania), Ciudad de Mexico (Mexico), Courbevoie (France), Lyon CEDEX 07 (France), Diegem (Belgium), Dubai (United Arab Emirates), Dublin (Ireland), Espoo (Finland), Lisbon (Portugal), London (United Kingdom), Manila (Philippines), Mc Lean (United States), New York (United States), Minato (Japan), Oslo (Norway), Pune (India), Quarry Bay (Hong Kong), Rome (Italy), Singapore (Singapore), Stockholm (Sweden), Sydney (Australia), Toronto (Canada), Utrecht (The Netherlands), Vallensbaek Strand (Denmark), Vienna (Austria), Warsaw (Poland), Zurich (Switzerland)

Industries served

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About Capgemini America, Inc.

As written by the partner in its Partner Finder record.

Organizations across every industry are investing in AI to drive operational efficiency, elevate experiences, and unlock measurable business value. Yet many struggle to scale beyond pilots, fragmented initiatives, and legacy complexity. Capgemini helps clients bridge the gap between AI ambition and business outcomes by combining deep industry expertise with the power of the ServiceNow platform. Together, we transform operations, accelerate innovation, and enable intelligent, AI-powered enterprise workflows. A Certified ServiceNow Global Partner since 2009 and a ServiceNow Elite Partner, Capgemini brings unrivalled scale and experience to every engagement. With 3,750+ ServiceNow professionals, 14,000+ certifications, 900+ engagements delivered, and 300+ ServiceNow instances supported globally, we have helped Fortune 500 organizations execute large-scale transformations and unlock the full value of the ServiceNow platform. Make it real with Capgemini and ServiceNow. Learn more here.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Certifications

How to read it. People is how many staff at Capgemini America, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 327 sales, 320 presales, 1666 delivery.

Where Capgemini America, Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which Capgemini America, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Store offerings

• Future Franchise Services · Customer Experience
• People Experience · Employee Experience

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Capgemini America, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.