Partner profile
INRY
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
INRY is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in San Mateo, United States, with Product Line Achievements in 6 product lines (4 Validated Practices) and a customer satisfaction score of 4.86 out of 5.
Partner Score
147.5
ServiceNow's ranking value, higher is better
Customer satisfaction
4.86 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
6
4 Validated Practices
Certified people
171
across 21 product lines
Architects
1 · 3
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
41 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
PremierService Provider
RegisteredBuild
PremierEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- San Mateo, California, United States
- Legal entity
- Cprime, Inc
- Website
- www.cprime.com
- Finder contact
- bipin@inry.com
- ServiceNow Store
- 5 offerings, 8 apps, 6 integrations
- Offices
- Bloomington (United States), San Mateo (United States), Leeds (United Kingdom), Melbourne (Australia)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About INRY
As written by the partner in its Partner Finder record.
INRY, a Cprime company, is a leading ServiceNow partner with a long and successful history of delivering digital workflow automation. We work with corporate functions like human resources, IT, procurement, facilities, and business operations like customer-facing, sales, and marketing. We have developed a very cloud-centric operating model because we believe cloud technologies require services different from legacy IT to maximize return on investments.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 10 | Best for Customer Service Management |
| Human Resources (HR) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 9 | 4.89 | 21 | Best for Human Resources |
| ITSM Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.60 | 0 | Best for ITSM Standard |
| Software Asset Management (SAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.00 | 7 | Best for Software Asset Management |
| Strategic Portfolio Management Pro | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 0 | Best for Strategic Portfolio Management Pro |
| Strategic Portfolio Management Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 8 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at INRY hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 50 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 3 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 10 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 1 |
| Enterprise Architecture Implementation Delivery Accreditation | 1 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 3 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 5 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 4 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 4 |
| Human Resources (HR) | Suite Certification - HR Professional | 21 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 3 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 10 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 10 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 6 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 1 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 8 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 2 |
| Retail Service Management | Retail Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 9 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 7 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 8 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 2 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 2 |
Accredited people: 45 sales, 59 presales, 93 delivery.
Where INRY operates
How to read it. Rows are grouped by the ServiceNow program in which INRY declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Bloomington (United States), San Mateo (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | Melbourne (Australia) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Leeds (United Kingdom) |
| Reseller | ||
| Americas | Canada, United States | Bloomington (United States), San Mateo (United States) |
| EMEA | United Kingdom | Leeds (United Kingdom) |
| Service Provider | ||
| Americas | United States | Bloomington (United States), San Mateo (United States) |
| EMEA | United Kingdom | Leeds (United Kingdom) |
Store offerings
- INRY Deskless Worker Experience · Employee Experience
- INRY Total Experience Framework (TEF) · Employee Experience
- SMART Success for HRSD · Employee Experience
- SMART Success for Healthcare Onboarding · Employee Experience
- Smart Success for WSD · Employee Experience
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where INRY appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 31 | 918 |
| Build · region · ams | 30 | 918 |
| Build · region · apj | 49 | 918 |
| Build · region · emea | 69 | 918 |
| Consulting & Implementation · country · ams / canada | 21 | 419 |
| Consulting & Implementation · country · ams / united states | 21 | 419 |
| Consulting & Implementation · country · apj / australia | 81 | 419 |
| Consulting & Implementation · country · apj / japan | 81 | 419 |
| Consulting & Implementation · country · apj / korea | 81 | 419 |
| Consulting & Implementation · country · apj / new zealand | 81 | 419 |
| Consulting & Implementation · country · emea / austria | 120 | 420 |
| Consulting & Implementation · country · emea / belgium | 120 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 120 | 420 |
| Consulting & Implementation · country · emea / croatia | 119 | 419 |
| Consulting & Implementation · country · emea / czech republic | 120 | 420 |
| Consulting & Implementation · country · emea / denmark | 120 | 420 |
| Consulting & Implementation · country · emea / finland | 120 | 420 |
| Consulting & Implementation · country · emea / france | 119 | 419 |
| Consulting & Implementation · country · emea / germany | 120 | 420 |
| Consulting & Implementation · country · emea / greece | 120 | 420 |
| Consulting & Implementation · country · emea / hungary | 120 | 420 |
| Consulting & Implementation · country · emea / ireland | 119 | 419 |
| Consulting & Implementation · country · emea / italy | 120 | 420 |
| Consulting & Implementation · country · emea / lithuania | 119 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 120 | 420 |
| Consulting & Implementation · country · emea / netherlands | 120 | 420 |
| Consulting & Implementation · country · emea / norway | 120 | 420 |
| Consulting & Implementation · country · emea / poland | 120 | 420 |
| Consulting & Implementation · country · emea / portugal | 120 | 420 |
| Consulting & Implementation · country · emea / romania | 119 | 419 |
| Consulting & Implementation · country · emea / slovakia | 120 | 420 |
| Consulting & Implementation · country · emea / slovenia | 120 | 420 |
| Consulting & Implementation · country · emea / spain | 120 | 420 |
| Consulting & Implementation · country · emea / sweden | 119 | 419 |
| Consulting & Implementation · country · emea / switzerland | 120 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 120 | 420 |
| Consulting & Implementation · product line · app engine | 85 | 391 |
| Consulting & Implementation · product line · business continuity management | 48 | 103 |
| Consulting & Implementation · product line · customer service management | 42 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 26 | 140 |
| Consulting & Implementation · product line · field service management | 77 | 222 |
| Consulting & Implementation · product line · financial services operations | 28 | 129 |
| Consulting & Implementation · product line · hardware asset management | 57 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 29 | 105 |
| Consulting & Implementation · product line · human resources | 3 | 275 |
| Consulting & Implementation · product line · it service management standard | 93 | 174 |
| Consulting & Implementation · product line · legal service delivery | 19 | 103 |
| Consulting & Implementation · product line · moveworks | 55 | 86 |
| Consulting & Implementation · product line · now assist creator | 74 | 247 |
| Consulting & Implementation · product line · now assist csm | 41 | 200 |
| Consulting & Implementation · product line · now assist hr | 12 | 184 |
| Consulting & Implementation · product line · now assist itsm | 44 | 267 |
| Consulting & Implementation · product line · retail service management | 21 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 49 | 189 |
| Consulting & Implementation · product line · software asset management | 8 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 6 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 11 | 302 |
| Consulting & Implementation · product line · workflow data fabric | 50 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 27 | 120 |
| Consulting & Implementation · region · all | 41 | 1569 |
| Consulting & Implementation · region · ams | 21 | 420 |
| Consulting & Implementation · region · apj | 81 | 419 |
| Consulting & Implementation · region · emea | 120 | 420 |
| Reseller · country · ams / canada | 50 | 105 |
| Reseller · country · ams / united states | 66 | 212 |
| Reseller · country · emea / united kingdom | 55 | 109 |
| Reseller · region · all | 120 | 1198 |
| Reseller · region · ams | 70 | 235 |
| Reseller · region · emea | 81 | 200 |
| Service Provider · country · ams / united states | 74 | 128 |
| Service Provider · country · emea / united kingdom | 57 | 59 |
| Service Provider · region · all | 163 | 614 |
| Service Provider · region · ams | 81 | 139 |
| Service Provider · region · emea | 95 | 103 |
Questions about INRY
- What is INRY's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: INRY is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in San Mateo, United States, with Product Line Achievements in 6 product lines (4 Validated Practices) and a customer satisfaction score of 4.86 out of 5.
- What is INRY best at on ServiceNow?
- ServiceNow has validated INRY's practice in Customer Service Management (CSM), Human Resources (HR), Software Asset Management (SAM), Strategic Portfolio Management Standard.
- Where does INRY operate?
- The Finder lists coverage in 36 countries with offices in Bloomington (United States), San Mateo (United States), Leeds (United Kingdom), Melbourne (Australia).