Partner profile

ECS
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
ECS is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 2 product lines and a customer satisfaction score of 3.94 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Fairfax, Virginia, United States
- Legal entity
- ECS Federal LLC
- Website
- www.ecstech.com
- Finder contact
- martin.burke@ecstech.com
- Offices
- Fairfax (United States)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Technology
About ECS
As written by the partner in its Partner Finder record.
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. The ECS Integrated Solutions Division (previously Integrated Solutions Management, Inc.) is one of a small number of Elite ServiceNow partners with a strong presence in both the government and commercial spaces. ECS had launched many of the most noteworthy ServiceNow deployments across public and private entities. ECS supports all ServiceNow product lines.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 5.00 | 7 | Best for Customer Service Management |
| Human Resources (HR) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 3.67 | 8 | Best for Human Resources |
Certifications
How to read it. People is how many staff at ECS hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 22 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 7 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 2 |
| Enterprise Architecture Implementation Delivery Accreditation | 2 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 8 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 10 |
| Human Resources (HR) | Suite Certification - HR Professional | 8 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 3 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 2 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 4 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 4 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 8 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 6 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 4 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 1 |
Accredited people: 21 sales, 21 presales, 46 delivery.
Where ECS operates
How to read it. Rows are grouped by the ServiceNow program in which ECS declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Fairfax (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | Fairfax (United States) |
| Service Provider | ||
| Americas | United States | Fairfax (United States) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where ECS appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 52 | 419 |
| Consulting & Implementation · country · ams / united states | 52 | 419 |
| Consulting & Implementation · country · apj / australia | 86 | 419 |
| Consulting & Implementation · country · apj / japan | 86 | 419 |
| Consulting & Implementation · country · apj / korea | 86 | 419 |
| Consulting & Implementation · country · apj / new zealand | 86 | 419 |
| Consulting & Implementation · country · emea / austria | 124 | 420 |
| Consulting & Implementation · country · emea / belgium | 124 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 124 | 420 |
| Consulting & Implementation · country · emea / croatia | 123 | 419 |
| Consulting & Implementation · country · emea / czech republic | 124 | 420 |
| Consulting & Implementation · country · emea / denmark | 124 | 420 |
| Consulting & Implementation · country · emea / finland | 124 | 420 |
| Consulting & Implementation · country · emea / france | 123 | 419 |
| Consulting & Implementation · country · emea / germany | 124 | 420 |
| Consulting & Implementation · country · emea / greece | 124 | 420 |
| Consulting & Implementation · country · emea / hungary | 124 | 420 |
| Consulting & Implementation · country · emea / ireland | 123 | 419 |
| Consulting & Implementation · country · emea / italy | 124 | 420 |
| Consulting & Implementation · country · emea / lithuania | 123 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 124 | 420 |
| Consulting & Implementation · country · emea / netherlands | 124 | 420 |
| Consulting & Implementation · country · emea / norway | 124 | 420 |
| Consulting & Implementation · country · emea / poland | 124 | 420 |
| Consulting & Implementation · country · emea / portugal | 124 | 420 |
| Consulting & Implementation · country · emea / romania | 123 | 419 |
| Consulting & Implementation · country · emea / slovakia | 124 | 420 |
| Consulting & Implementation · country · emea / slovenia | 124 | 420 |
| Consulting & Implementation · country · emea / spain | 124 | 420 |
| Consulting & Implementation · country · emea / sweden | 123 | 419 |
| Consulting & Implementation · country · emea / switzerland | 124 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 124 | 420 |
| Consulting & Implementation · product line · app engine | 90 | 391 |
| Consulting & Implementation · product line · customer service management | 75 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 30 | 140 |
| Consulting & Implementation · product line · field service management | 42 | 222 |
| Consulting & Implementation · product line · financial services operations | 34 | 129 |
| Consulting & Implementation · product line · hardware asset management | 62 | 286 |
| Consulting & Implementation · product line · human resources | 42 | 275 |
| Consulting & Implementation · product line · now assist creator | 79 | 247 |
| Consulting & Implementation · product line · now assist csm | 75 | 200 |
| Consulting & Implementation · product line · now assist hr | 112 | 184 |
| Consulting & Implementation · product line · now assist itsm | 102 | 267 |
| Consulting & Implementation · product line · risk resilience sustainability | 87 | 189 |
| Consulting & Implementation · product line · security incident response | 100 | 218 |
| Consulting & Implementation · product line · software asset management | 58 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 65 | 302 |
| Consulting & Implementation · product line · vulnerability response | 106 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 55 | 145 |
| Consulting & Implementation · region · all | 89 | 1569 |
| Consulting & Implementation · region · ams | 52 | 420 |
| Consulting & Implementation · region · apj | 86 | 419 |
| Consulting & Implementation · region · emea | 124 | 420 |
| Reseller · country · ams / united states | 88 | 212 |
| Reseller · region · all | 166 | 1198 |
| Reseller · region · ams | 97 | 235 |
| Service Provider · country · ams / united states | 28 | 128 |
| Service Provider · region · all | 48 | 614 |
| Service Provider · region · ams | 28 | 139 |
Questions about ECS
- What is ECS's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: ECS is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 2 product lines and a customer satisfaction score of 3.94 out of 5.
- What is ECS best at on ServiceNow?
- ECS holds Product Line Achievements in Customer Service Management (CSM), Human Resources (HR).
- Where does ECS operate?
- The Finder lists coverage in 36 countries with offices in Fairfax (United States).