PartnerIndexServiceNow partner data, as published

Partner profile

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ECS

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

ECS is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 2 product lines and a customer satisfaction score of 3.94 out of 5.

Partner Score
114.5
ServiceNow's ranking value, higher is better
Customer satisfaction
3.94 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
2
0 Validated Practices
Certified people
96
across 17 product lines
Architects
1 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
89 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
Select
Service Provider
Select
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Fairfax, Virginia, United States
Legal entity
ECS Federal LLC
Website
www.ecstech.com
Finder contact
martin.burke@ecstech.com
Offices
Fairfax (United States)
Industries served
Education, Financial Services, Government, Healthcare and Life Sciences, Technology

About ECS

As written by the partner in its Partner Finder record.

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. The ECS Integrated Solutions Division (previously Integrated Solutions Management, Inc.) is one of a small number of Elite ServiceNow partners with a strong presence in both the government and commercial spaces. ECS had launched many of the most noteworthy ServiceNow deployments across public and private entities. ECS supports all ServiceNow product lines.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Customer Service Management (CSM) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 35.007 Best for Customer Service Management
Human Resources (HR) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 13.678 Best for Human Resources

Certifications

How to read it. People is how many staff at ECS hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)22
Customer Service Management (CSM)Suite Certification - CSM Professional7
Enterprise ArchitectureCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))2
Enterprise Architecture Implementation Delivery Accreditation2
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)8
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)10
Human Resources (HR)Suite Certification - HR Professional8
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation3
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite4
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)4
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)3
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)8
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)6
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)4
Workflow Data FabricSuite Certification - Workflow Data Fabric1

Accredited people: 21 sales, 21 presales, 46 delivery.

Where ECS operates

How to read it. Rows are grouped by the ServiceNow program in which ECS declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesFairfax (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasUnited StatesFairfax (United States)
Service Provider
AmericasUnited StatesFairfax (United States)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where ECS appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada52419
Consulting & Implementation · country · ams / united states52419
Consulting & Implementation · country · apj / australia86419
Consulting & Implementation · country · apj / japan86419
Consulting & Implementation · country · apj / korea86419
Consulting & Implementation · country · apj / new zealand86419
Consulting & Implementation · country · emea / austria124420
Consulting & Implementation · country · emea / belgium124420
Consulting & Implementation · country · emea / bulgaria124420
Consulting & Implementation · country · emea / croatia123419
Consulting & Implementation · country · emea / czech republic124420
Consulting & Implementation · country · emea / denmark124420
Consulting & Implementation · country · emea / finland124420
Consulting & Implementation · country · emea / france123419
Consulting & Implementation · country · emea / germany124420
Consulting & Implementation · country · emea / greece124420
Consulting & Implementation · country · emea / hungary124420
Consulting & Implementation · country · emea / ireland123419
Consulting & Implementation · country · emea / italy124420
Consulting & Implementation · country · emea / lithuania123419
Consulting & Implementation · country · emea / luxembourg124420
Consulting & Implementation · country · emea / netherlands124420
Consulting & Implementation · country · emea / norway124420
Consulting & Implementation · country · emea / poland124420
Consulting & Implementation · country · emea / portugal124420
Consulting & Implementation · country · emea / romania123419
Consulting & Implementation · country · emea / slovakia124420
Consulting & Implementation · country · emea / slovenia124420
Consulting & Implementation · country · emea / spain124420
Consulting & Implementation · country · emea / sweden123419
Consulting & Implementation · country · emea / switzerland124420
Consulting & Implementation · country · emea / united kingdom124420
Consulting & Implementation · product line · app engine90391
Consulting & Implementation · product line · customer service management75300
Consulting & Implementation · product line · enterprise architecture30140
Consulting & Implementation · product line · field service management42222
Consulting & Implementation · product line · financial services operations34129
Consulting & Implementation · product line · hardware asset management62286
Consulting & Implementation · product line · human resources42275
Consulting & Implementation · product line · now assist creator79247
Consulting & Implementation · product line · now assist csm75200
Consulting & Implementation · product line · now assist hr112184
Consulting & Implementation · product line · now assist itsm102267
Consulting & Implementation · product line · risk resilience sustainability87189
Consulting & Implementation · product line · security incident response100218
Consulting & Implementation · product line · software asset management58275
Consulting & Implementation · product line · strategic portfolio management standard65302
Consulting & Implementation · product line · vulnerability response106215
Consulting & Implementation · product line · workflow data fabric55145
Consulting & Implementation · region · all891569
Consulting & Implementation · region · ams52420
Consulting & Implementation · region · apj86419
Consulting & Implementation · region · emea124420
Reseller · country · ams / united states88212
Reseller · region · all1661198
Reseller · region · ams97235
Service Provider · country · ams / united states28128
Service Provider · region · all48614
Service Provider · region · ams28139

Questions about ECS

What is ECS's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: ECS is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 2 product lines and a customer satisfaction score of 3.94 out of 5.
What is ECS best at on ServiceNow?
ECS holds Product Line Achievements in Customer Service Management (CSM), Human Resources (HR).
Where does ECS operate?
The Finder lists coverage in 36 countries with offices in Fairfax (United States).