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Partner profile

Ernst & Young LLP logo

Ernst & Young LLP

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Ernst & Young LLP is a Global Elite ServiceNow partner for Consulting & Implementation and Reseller and Service Provider, headquartered in New York, United States, with Product Line Achievements in 8 product lines and a customer satisfaction score of 4.50 out of 5.

Partner Score
318.6
ServiceNow's ranking value, higher is better
Customer satisfaction
4.50 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
8
0 Validated Practices
Certified people
3,440
across 34 product lines
Architects
10 · 71
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
20 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Global Elite
Reseller
Global Elite
Service Provider
Global Elite
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

Banking Partner Award (Global, 2026) badge
Banking Partner Award (Global, 2026)
Risk & Security Partner Award (Global, 2026) badge
Risk & Security Partner Award (Global, 2026)

ServiceNow's Finder also records: AMS Sales Expertise, EMEA Sales Expertise, Global Sales Expertise.

Company

Headquarters
New York, United States
Legal entity
Ernst & Young LLP (USA)
Website
www.ey.com
Finder contact
john.jostes@ey.com
ServiceNow Store
18 offerings
Offices
Athens (Greece), Auckland (New Zealand), Basel Town (Switzerland), Bengaluru (India), Mumbai (India), Bucharest (Romania), Budapest Xiii (Hungary), Chiyoda-Ku (Japan), Ciudad de Mexico (Mexico), Cleveland (United States), New York (United States), Courbevoie (France), Diegem (Belgium), Doha (Qatar), Dubai (United Arab Emirates), Dublin (Ireland), Ebene (Mauritius), Frederiksberg (Denmark), Hanoi (Vietnam), Helsinki (Finland), Klongtoey (Thailand), Kuala Lumpur (Malaysia), Las Condes (Chile), Lisbon (Portugal), London (United Kingdom), Luxembourg (Luxembourg), Madrid (Spain), Makati (Philippines), Taguig (Philippines), Milan (Italy), Munich (Germany), Stuttgart (Germany), Oslo (Norway), Quarry Bay (Hong Kong), Riyadh (Saudi Arabia), Rotterdam (The Netherlands), Safat (Kuwait), Sandton (South Africa), Sao Paulo (Brazil), Seoul (South Korea), Singapore (Singapore), South Jakarta (Indonesia), Stockholm (Sweden), Sydney (Australia), Toronto (Canada), Vienna (Austria), Vilnius (Lithuania), Warsaw (Poland), Warszawa (Poland)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About Ernst & Young LLP

As written by the partner in its Partner Finder record.

As better-connected consultants we help our clients navigate the Transformative Age. We do this by connecting the talents, creativity and experience of our entire organization and alliances. This enables us to ask the better questions and find answers to some of the world's toughest challenges and build a better working world. The better the question. The better the answer. The better the world works.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Hardware Asset Management (HAM) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 24.5079 Best for Hardware Asset Management
Human Resources (HR) PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 64.50190 Best for Human Resources
ITOM Visibility PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 44.501 Best for ITOM Visibility
ITSM Pro —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 14.003 Best for ITSM Pro
ITSM Standard PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEAPLA Product Line Achievement in APJPLA Product Line Achievement in Global 124.719 Best for ITSM Standard
Risk, Resilience, Sustainability PLA Product Line Achievement in the Americas—No achievement in EMEAPLA Product Line Achievement in APJ—No achievement in Global 84.06312 Best for Risk, Resilience, Sustainability
Strategic Portfolio Management Standard PLA Product Line Achievement in the Americas—No achievement in EMEAPLA Product Line Achievement in APJ—No achievement in Global 44.58101 Best for Strategic Portfolio Management Standard
Third-party Risk Management —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 35.0050 Best for Third-party Risk Management

Certifications

How to read it. People is how many staff at Ernst & Young LLP hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)815
Business Continuity ManagementMicro-Certification - Business Continuity Management31
Cloud Cost ManagementCloud Cost Management Delivery Accreditation3
Customer Service Management (CSM)Suite Certification - CSM Professional112
Enterprise ArchitectureEnterprise Architecture Implementation Delivery Accreditation21
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)27
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional34
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)79
Healthcare & Life SciencesSuite Certification - Healthcare and Life Sciences Management Professional27
Human Resources (HR)Suite Certification - HR Professional191
ITOM VisibilitySuite Certification - Data Foundations (CMDB and CSDM) Professional1
Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
ITSM ProMicro-Certification – DevOps Change Velocity3
Suite Certification - ITSM Professional3
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))33
Certified Implementation Specialist – IT Service Management (CIS-ITSM)9
Employee Center Accreditation12
Legal Service DeliveryDelivery Accreditation - Legal Service Delivery1
Suite Certification - Legal Service Delivery17
Manufacturing Commercial OperationsManufacturing Commercial Operations Delivery Accreditation3
MoveworksMoveworks Agent Studio Fundamentals Delivery Accreditation80
Moveworks Platform Implementation for Engineers Delivery Accreditation80
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation528
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite63
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus119
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite167
Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Operational Technology ManagementDelivery Accreditation - Operational Technology36
Public Sector Digital ServicesSuite Certification - Public Sector Digital Services (PSDS)19
Retail Service ManagementRetail Delivery Accreditation11
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)391
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)42
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)64
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)101
Technology Provider Service Management (TPSM)Suite Certification - Technology Provider Service Management16
Telecom Service Management (TSM)Suite Certification - Telecommunication and Media Service Management16
Telecommunications Network InventoryTelecommunication Network Inventory Delivery Accreditation99
Third-party Risk ManagementCertified Implementation Specialist – Third-party Risk Management (CIS-TPRM)51
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)69
Workflow Data FabricSuite Certification - Workflow Data Fabric46
Workplace Service DeliverySuite Certification - Workplace Service Delivery17

Accredited people: 390 sales, 345 presales, 1832 delivery.

Where Ernst & Young LLP operates

How to read it. Rows are grouped by the ServiceNow program in which Ernst & Young LLP declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasBrazil, Canada, Chile, Mexico, United StatesSao Paulo (Brazil), Toronto (Canada), Las Condes (Chile), Ciudad de Mexico (Mexico), Cleveland (United States), New York (United States)
Asia Pacific & JapanAustralia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand, VietnamSydney (Australia), Quarry Bay (Hong Kong), South Jakarta (Indonesia), Bengaluru (India), Mumbai (India), Chiyoda-Ku (Japan), Seoul (South Korea), Kuala Lumpur (Malaysia), Auckland (New Zealand), Makati (Philippines), Taguig (Philippines), Singapore (Singapore), Klongtoey (Thailand), Hanoi (Vietnam)
EMEAUnited Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Kuwait, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South AfricaDubai (United Arab Emirates), Vienna (Austria), Diegem (Belgium), Basel Town (Switzerland), Munich (Germany), Stuttgart (Germany), Frederiksberg (Denmark), Madrid (Spain), Helsinki (Finland), Courbevoie (France), London (United Kingdom), Athens (Greece), Budapest Xiii (Hungary), Dublin (Ireland), Milan (Italy), Safat (Kuwait), Vilnius (Lithuania), Luxembourg (Luxembourg), Rotterdam (The Netherlands), Oslo (Norway), Warsaw (Poland), Warszawa (Poland), Lisbon (Portugal), Doha (Qatar), Bucharest (Romania), Riyadh (Saudi Arabia), Stockholm (Sweden), Sandton (South Africa)
Reseller
AmericasCanada, Chile, United StatesToronto (Canada), Las Condes (Chile), Cleveland (United States), New York (United States)
Asia Pacific & JapanAustralia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, ThailandSydney (Australia), Quarry Bay (Hong Kong), South Jakarta (Indonesia), Bengaluru (India), Mumbai (India), Chiyoda-Ku (Japan), Seoul (South Korea), Kuala Lumpur (Malaysia), Auckland (New Zealand), Makati (Philippines), Taguig (Philippines), Singapore (Singapore), Klongtoey (Thailand)
EMEAUnited Arab Emirates, Austria, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Kuwait, Mauritius, The Netherlands, Norway, Portugal, Qatar, Romania, Saudi Arabia, Sweden, South AfricaDubai (United Arab Emirates), Vienna (Austria), Basel Town (Switzerland), Munich (Germany), Stuttgart (Germany), Frederiksberg (Denmark), Madrid (Spain), Helsinki (Finland), Courbevoie (France), London (United Kingdom), Dublin (Ireland), Milan (Italy), Safat (Kuwait), Ebene (Mauritius), Rotterdam (The Netherlands), Oslo (Norway), Lisbon (Portugal), Doha (Qatar), Bucharest (Romania), Riyadh (Saudi Arabia), Stockholm (Sweden), Sandton (South Africa)
Service Provider
AmericasCanada, United StatesToronto (Canada), Cleveland (United States), New York (United States)
Asia Pacific & JapanAustralia, India, New Zealand, Singapore, VietnamSydney (Australia), Bengaluru (India), Mumbai (India), Auckland (New Zealand), Singapore (Singapore), Hanoi (Vietnam)
EMEAUnited Arab Emirates, Switzerland, France, United Kingdom, Ireland, Italy, Kuwait, Luxembourg, Poland, Portugal, Qatar, Saudi Arabia, South AfricaDubai (United Arab Emirates), Basel Town (Switzerland), Courbevoie (France), London (United Kingdom), Dublin (Ireland), Milan (Italy), Safat (Kuwait), Luxembourg (Luxembourg), Warsaw (Poland), Warszawa (Poland), Lisbon (Portugal), Doha (Qatar), Riyadh (Saudi Arabia), Sandton (South Africa)

Store offerings

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Ernst & Young LLP appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / brazil734
Consulting & Implementation · country · ams / canada18419
Consulting & Implementation · country · ams / chile215
Consulting & Implementation · country · ams / mexico635
Consulting & Implementation · country · ams / united states18419
Consulting & Implementation · country · apj / australia11419
Consulting & Implementation · country · apj / hong kong323
Consulting & Implementation · country · apj / india569
Consulting & Implementation · country · apj / indonesia27
Consulting & Implementation · country · apj / japan11419
Consulting & Implementation · country · apj / korea11419
Consulting & Implementation · country · apj / malaysia522
Consulting & Implementation · country · apj / new zealand11419
Consulting & Implementation · country · apj / philippines320
Consulting & Implementation · country · apj / singapore542
Consulting & Implementation · country · apj / thailand317
Consulting & Implementation · country · emea / austria26420
Consulting & Implementation · country · emea / belgium26420
Consulting & Implementation · country · emea / bulgaria26420
Consulting & Implementation · country · emea / croatia26419
Consulting & Implementation · country · emea / czech republic26420
Consulting & Implementation · country · emea / denmark26420
Consulting & Implementation · country · emea / finland26420
Consulting & Implementation · country · emea / france26419
Consulting & Implementation · country · emea / germany26420
Consulting & Implementation · country · emea / greece26420
Consulting & Implementation · country · emea / hungary26420
Consulting & Implementation · country · emea / ireland26419
Consulting & Implementation · country · emea / italy26420
Consulting & Implementation · country · emea / kuwait34
Consulting & Implementation · country · emea / lithuania26419
Consulting & Implementation · country · emea / luxembourg26420
Consulting & Implementation · country · emea / netherlands26420
Consulting & Implementation · country · emea / norway26420
Consulting & Implementation · country · emea / poland26420
Consulting & Implementation · country · emea / portugal26420
Consulting & Implementation · country · emea / qatar47
Consulting & Implementation · country · emea / romania26419
Consulting & Implementation · country · emea / saudi arabia1131
Consulting & Implementation · country · emea / slovakia26420
Consulting & Implementation · country · emea / slovenia26420
Consulting & Implementation · country · emea / south africa621
Consulting & Implementation · country · emea / spain26420
Consulting & Implementation · country · emea / sweden26419
Consulting & Implementation · country · emea / switzerland26420
Consulting & Implementation · country · emea / united arab emirates1130
Consulting & Implementation · country · emea / united kingdom26420
Consulting & Implementation · product line · app engine64391
Consulting & Implementation · product line · business continuity management4103
Consulting & Implementation · product line · cloud cost management647
Consulting & Implementation · product line · customer service management88300
Consulting & Implementation · product line · enterprise architecture7140
Consulting & Implementation · product line · field service management28222
Consulting & Implementation · product line · financial services operations6129
Consulting & Implementation · product line · hardware asset management15286
Consulting & Implementation · product line · healthcare and life sciences49105
Consulting & Implementation · product line · human resources23275
Consulting & Implementation · product line · it operations management visibility2882
Consulting & Implementation · product line · it service management pro34118
Consulting & Implementation · product line · it service management standard7174
Consulting & Implementation · product line · legal service delivery4103
Consulting & Implementation · product line · manufacturing commercial operations2550
Consulting & Implementation · product line · moveworks3486
Consulting & Implementation · product line · now assist creator55247
Consulting & Implementation · product line · now assist csm85200
Consulting & Implementation · product line · now assist hr7184
Consulting & Implementation · product line · now assist itsm30267
Consulting & Implementation · product line · operational technology management689
Consulting & Implementation · product line · public sector digital services9109
Consulting & Implementation · product line · retail service management4282
Consulting & Implementation · product line · risk resilience sustainability2189
Consulting & Implementation · product line · security incident response15218
Consulting & Implementation · product line · software asset management37275
Consulting & Implementation · product line · strategic portfolio management standard4302
Consulting & Implementation · product line · technology provider service management3473
Consulting & Implementation · product line · telecom service management3778
Consulting & Implementation · product line · telecommunications network inventory3889
Consulting & Implementation · product line · third party risk management2113
Consulting & Implementation · product line · vulnerability response20215
Consulting & Implementation · product line · workflow data fabric41145
Consulting & Implementation · product line · workplace service delivery18120
Consulting & Implementation · region · all201569
Consulting & Implementation · region · ams18420
Consulting & Implementation · region · apj11419
Consulting & Implementation · region · emea26420
Reseller · country · ams / canada16105
Reseller · country · ams / chile521
Reseller · country · ams / united states18212
Reseller · country · apj / australia1053
Reseller · country · apj / hong kong822
Reseller · country · apj / india859
Reseller · country · apj / indonesia614
Reseller · country · apj / japan1145
Reseller · country · apj / korea617
Reseller · country · apj / malaysia930
Reseller · country · apj / new zealand929
Reseller · country · apj / philippines820
Reseller · country · apj / singapore939
Reseller · country · apj / thailand918
Reseller · country · emea / austria154
Reseller · country · emea / denmark154
Reseller · country · emea / finland140
Reseller · country · emea / france148
Reseller · country · emea / germany194
Reseller · country · emea / ireland160
Reseller · country · emea / italy137
Reseller · country · emea / kuwait112
Reseller · country · emea / netherlands158
Reseller · country · emea / norway137
Reseller · country · emea / portugal127
Reseller · country · emea / qatar116
Reseller · country · emea / romania120
Reseller · country · emea / saudi arabia135
Reseller · country · emea / south africa131
Reseller · country · emea / spain140
Reseller · country · emea / sweden149
Reseller · country · emea / switzerland176
Reseller · country · emea / united arab emirates133
Reseller · country · emea / united kingdom1109
Reseller · region · all171198
Reseller · region · ams19235
Reseller · region · apj16126
Reseller · region · emea1200
Service Provider · country · ams / canada455
Service Provider · country · ams / united states4128
Service Provider · country · apj / australia429
Service Provider · country · apj / india444
Service Provider · country · apj / new zealand420
Service Provider · country · apj / singapore429
Service Provider · country · emea / france533
Service Provider · country · emea / ireland530
Service Provider · country · emea / italy532
Service Provider · country · emea / kuwait25
Service Provider · country · emea / luxembourg319
Service Provider · country · emea / poland523
Service Provider · country · emea / portugal317
Service Provider · country · emea / qatar19
Service Provider · country · emea / saudi arabia426
Service Provider · country · emea / south africa115
Service Provider · country · emea / switzerland438
Service Provider · country · emea / united arab emirates325
Service Provider · country · emea / united kingdom559
Service Provider · region · all6614
Service Provider · region · ams4139
Service Provider · region · apj478
Service Provider · region · emea5103

Questions about Ernst & Young LLP

What is Ernst & Young LLP's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Ernst & Young LLP is a Global Elite ServiceNow partner for Consulting & Implementation and Reseller and Service Provider, headquartered in New York, United States, with Product Line Achievements in 8 product lines and a customer satisfaction score of 4.50 out of 5.
What is Ernst & Young LLP best at on ServiceNow?
Ernst & Young LLP holds Product Line Achievements in Hardware Asset Management (HAM), Human Resources (HR), ITOM Visibility, ITSM Pro, ITSM Standard, Risk, Resilience, Sustainability, Strategic Portfolio Management Standard, Third-party Risk Management.
Where does Ernst & Young LLP operate?
The Finder lists coverage in 53 countries with offices in Athens (Greece), Auckland (New Zealand), Basel Town (Switzerland), Bengaluru (India), Mumbai (India), Bucharest (Romania), Budapest Xiii (Hungary), Chiyoda-Ku (Japan), Ciudad de Mexico (Mexico), Cleveland (United States), New York (United States), Courbevoie (France), Diegem (Belgium), Doha (Qatar), Dubai (United Arab Emirates), Dublin (Ireland), Ebene (Mauritius), Frederiksberg (Denmark), Hanoi (Vietnam), Helsinki (Finland), Klongtoey (Thailand), Kuala Lumpur (Malaysia), Las Condes (Chile), Lisbon (Portugal), London (United Kingdom), Luxembourg (Luxembourg), Madrid (Spain), Makati (Philippines), Taguig (Philippines), Milan (Italy), Munich (Germany), Stuttgart (Germany), Oslo (Norway), Quarry Bay (Hong Kong), Riyadh (Saudi Arabia), Rotterdam (The Netherlands), Safat (Kuwait), Sandton (South Africa), Sao Paulo (Brazil), Seoul (South Korea), Singapore (Singapore), South Jakarta (Indonesia), Stockholm (Sweden), Sydney (Australia), Toronto (Canada), Vienna (Austria), Vilnius (Lithuania), Warsaw (Poland), Warszawa (Poland).