How many ServiceNow partners have a Validated Practice in ITOM Visibility?

17 partners, out of 40 with a Product Line Achievement.

League table · Consulting & Implementation

Best ServiceNow partners for ITOM Visibility

Data as of 2026-10-20 · 40 partners hold a Product Line Achievement in ITOM Visibility

By ServiceNow's published figures, compiled by Partner Index, Ondaro ranks first for ITOM Visibility with a Validated Practice and a line CSAT of 5.00 out of 5, ahead of Kinetic IT and Ahead LLC. 17 of the 40 partners have had their ITOM Visibility practice validated by ServiceNow.

ITOM Visibility league table: 40 partners

How to read it. Partners are grouped: those with a Validated Practice, meaning ServiceNow has reviewed and validated their ITOM Visibility practice, come first; those with a PLA, a Product Line Achievement not yet validated, follow. Line CSAT, deployments and skilled people are ServiceNow's figures for ITOM Visibility only; n/p means ServiceNow publishes no figure. Tier is the partner's Consulting & Implementation tier. ServiceNow Finder rank is the partner's position in ServiceNow's own Partner Finder for ITOM Visibility, sorted by Best Match: "6 of 300" means sixth of 300. That column is ServiceNow's order, not ours. A green +2 or red -2 after a position is the move since the previous weekly read.

#	Partner	Status	Regions	Line CSAT	Deployments	Skilled people	Tier	Partner Score	ServiceNow Finder rank
Validated Practice · 17 partners
1	Ondaro	Validated Practice	AMS	5.00	2	3	Elite	149.8	16 of 82
2	Kinetic IT	Validated Practice	APJ	5.00	2	1	Elite	149.1	15 of 82
3	Ahead LLC	Validated Practice	AMS	4.94	9	7	Elite	197.9	5 of 82
4	Optimum Healthcare IT, LLC	Validated Practice	AMS	4.90	5	6	Elite	175.1	24 of 82
5	Konversational	Validated Practice	EMEA	4.88	13	4	Elite	174.8	10 of 82
6	ND and Co Pty Ltd	Validated Practice	APJ	4.80	5	6	Premier	81.0	18 of 82
7	agineo GmbH	Validated Practice	EMEA	4.75	4	8	Elite	206.7	14 of 82
8	Fujitsu	Validated Practice	APJ · EMEA	4.73	11	10	Elite	276.1	3 of 82
9	Windward Consulting Group Inc.	Validated Practice	AMS	4.72	3	7	Elite	85.3	12 of 82
10	Cognizant Technology Solutions U.S. Corporation	Validated Practice	AMS · EMEA	4.67	16	8	Global Elite	348.2	1 of 82
11	System Support Inc.	Validated Practice	APJ	4.60	5	8	Elite	129.1	11 of 82
12	Everforth GlideFast	Validated Practice	AMS	4.57	7	9	Elite	175.9	6 of 82
13	Infosys Limited	Validated Practice	AMS · EMEA	4.50	9	8	Global Elite	322.0	4 of 82
14	iTSM Group	Validated Practice	EMEA	4.50	5	4	Elite	161.8	9 of 82
15	CDW Logistics, Inc.	Validated Practice	AMS	4.40	10	3	Elite	230.9	7 of 82
16	Plat4mation	Validated Practice	EMEA	3.75	2	0	Elite	292.8	13 of 82
17	Kaptius	Validated Practice	EMEA	n/p	0	5	Premier	117.5	17 of 82
Product Line Achievement only · 23 partners
18	Crossfuze, LLC	PLA	AMS	5.00	7	5	Elite	150.6	42 of 82
19	CoreX	PLA	AMS · EMEA	5.00	6	5	Elite	147.0	8 of 82
20	Insight Enterprises	PLA	AMS	5.00	4	1	Elite	184.0	49 of 82
21	Genpact	PLA	AMS	5.00	2	6	Elite	238.3	25 of 82
22	Swisscom (Schweiz) AG	PLA	EMEA	5.00	2	5	Elite	184.4	37 of 82
23	KPMG, LLP	PLA	AMS	5.00	1	2	Global Elite	306.4	27 of 82
24	Kyndryl, Inc	PLA	AMS	5.00	1	0	Elite	215.0	38 of 82
25	Ateko	PLA	AMS	4.90	10	4	Elite	158.1	30 of 82
26	RapDev	PLA	AMS	4.83	6	1	Elite	105.0	32 of 82
27	NTT DATA Corporation	PLA	EMEA	4.67	11	2	Elite	257.2	31 of 82
28	HCL Technologies Ltd.	PLA	AMS · EMEA	4.67	9	14	Elite	187.9	19 of 82
29	Sii Sp.zo.o.	PLA	EMEA	4.67	3	7	Select	75.2	26 of 82
30	Inetum	PLA	EMEA	4.57	7	17	Elite	155.2	20 of 82
31	Wipro Limited	PLA	AMS · EMEA	4.50	13	0	Elite	244.7	22 of 82
32	Alcor Solutions Inc.	PLA	AMS	4.50	5	2	Elite	143.6	29 of 82
33	Ernst & Young LLP	PLA	AMS	4.50	4	1	Global Elite	318.6	28 of 82
34	Deloitte Consulting LLP	PLA	AMS · APJ · EMEA · GLOBAL	4.40	7	11	Global Elite	292.2	2 of 82
35	Computacenter	PLA	EMEA	4.33	3	7	Elite	194.1	23 of 82
36	Tata Consultancy Services Limited	PLA	AMS	4.25	4	7	Elite	285.7	21 of 82
37	DEVOTEAM	PLA	EMEA	4.20	5	5	Elite	209.2	34 of 82
38	SoftwareONE AG	PLA	EMEA	4.20	5	1	Elite	145.9	33 of 82
39	Australian Centre for Advanced Computing & Communications	PLA	APJ	4.17	3	4	Elite	113.9	35 of 82
40	LTM	PLA	EMEA	3.50	1	1	Elite	195.3	36 of 82

How positions are decided

Partner Index ranks ServiceNow Consulting & Implementation partners for ITOM Visibility on ServiceNow's own published figures only, with no score of its own and no paid placement:

Only Consulting & Implementation partners with a Product Line Achievement in ITOM Visibility, in any region, are listed.
Partners with a Validated Practice rank above partners with a Product Line Achievement only.
Within each group, by ServiceNow's CSAT for this product line, then by deployments, then by skilled individuals, then by name.

Tier, Partner Score and ServiceNow Finder rank are shown for context and do not affect the order. A missing CSAT (shown n/p) sorts last within its group. Positions are recorded weekly; the number after a position shows movement since the previous week.

Questions

Which ServiceNow partner is best for ITOM Visibility?: By ServiceNow's published figures, compiled by Partner Index, Ondaro ranks first for ITOM Visibility as of 2026-10-20.
How many ServiceNow partners have a Validated Practice in ITOM Visibility?: 17 partners, out of 40 with a Product Line Achievement.
What is the difference between a Product Line Achievement and a Validated Practice?: A Product Line Achievement is ServiceNow's regional capability assessment; a Validated Practice is earned when a region reaches SUCCESS status after a detailed review. Read the guide.