Partner profile

General Dynamics Information Technology, Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
General Dynamics Information Technology, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 5.00 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Fairfax, Virginia, United States
- Legal entity
- General Dynamics Information Technology
- Website
- gdit.com
- Finder contact
- twinkle.malhotra@gdit.com
- Offices
- Fairfax (United States)
- Industries served
- Government, Technology
About General Dynamics Information Technology, Inc.
As written by the partner in its Partner Finder record.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. Bringing the expertise needed to understand and advance critical missions. We provide advanced cloud-based managed services for every aspect of enterprise. A proud "Elite" Partner, we help our clients define, structure, and automate their workflows: from IT, application development, HR, and contact centers. We're able to provide ServiceNow as an on-premise, managed, or SaaS service to meet our clients' diverse security and mission requirements. GDIT has more than 145+ certified ServiceNow resources focused on the Federal marketplace for implementations across different modules namely ITSM, Platform, Service Portal, Performance Analytics, Customer Service Management, Asset Management. GDIT is also a resale partner of ServiceNow delivering across all over US. For more information, contact GDIT's ServiceNow Alliance Manager at twinkle.malhotra@gdit.com
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITSM Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 5 | Best for ITSM Standard |
Certifications
How to read it. People is how many staff at General Dynamics Information Technology, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 36 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 4 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 8 |
| Enterprise Architecture Implementation Delivery Accreditation | 2 | |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 8 |
| Human Resources (HR) | Suite Certification - HR Professional | 6 |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 1 |
| Suite Certification - ITSM Professional | 1 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 5 |
| Employee Center Accreditation | 6 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 3 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 4 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 23 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 2 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 5 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 4 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 3 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 1 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 4 |
Accredited people: 81 sales, 39 presales, 88 delivery.
Where General Dynamics Information Technology, Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which General Dynamics Information Technology, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Fairfax (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | Fairfax (United States) |
| Service Provider | ||
| Americas | United States | Fairfax (United States) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where General Dynamics Information Technology, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 66 | 419 |
| Consulting & Implementation · country · ams / united states | 66 | 419 |
| Consulting & Implementation · country · apj / australia | 90 | 419 |
| Consulting & Implementation · country · apj / japan | 90 | 419 |
| Consulting & Implementation · country · apj / korea | 90 | 419 |
| Consulting & Implementation · country · apj / new zealand | 90 | 419 |
| Consulting & Implementation · country · emea / austria | 125 | 420 |
| Consulting & Implementation · country · emea / belgium | 125 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 125 | 420 |
| Consulting & Implementation · country · emea / croatia | 124 | 419 |
| Consulting & Implementation · country · emea / czech republic | 125 | 420 |
| Consulting & Implementation · country · emea / denmark | 125 | 420 |
| Consulting & Implementation · country · emea / finland | 125 | 420 |
| Consulting & Implementation · country · emea / france | 124 | 419 |
| Consulting & Implementation · country · emea / germany | 125 | 420 |
| Consulting & Implementation · country · emea / greece | 125 | 420 |
| Consulting & Implementation · country · emea / hungary | 125 | 420 |
| Consulting & Implementation · country · emea / ireland | 124 | 419 |
| Consulting & Implementation · country · emea / italy | 125 | 420 |
| Consulting & Implementation · country · emea / lithuania | 124 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 125 | 420 |
| Consulting & Implementation · country · emea / netherlands | 125 | 420 |
| Consulting & Implementation · country · emea / norway | 125 | 420 |
| Consulting & Implementation · country · emea / poland | 125 | 420 |
| Consulting & Implementation · country · emea / portugal | 125 | 420 |
| Consulting & Implementation · country · emea / romania | 124 | 419 |
| Consulting & Implementation · country · emea / slovakia | 125 | 420 |
| Consulting & Implementation · country · emea / slovenia | 125 | 420 |
| Consulting & Implementation · country · emea / spain | 125 | 420 |
| Consulting & Implementation · country · emea / sweden | 124 | 419 |
| Consulting & Implementation · country · emea / switzerland | 125 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 125 | 420 |
| Consulting & Implementation · product line · app engine | 91 | 391 |
| Consulting & Implementation · product line · customer service management | 160 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 34 | 140 |
| Consulting & Implementation · product line · hardware asset management | 64 | 286 |
| Consulting & Implementation · product line · human resources | 73 | 275 |
| Consulting & Implementation · product line · it service management pro | 56 | 118 |
| Consulting & Implementation · product line · it service management standard | 110 | 174 |
| Consulting & Implementation · product line · now assist creator | 80 | 247 |
| Consulting & Implementation · product line · now assist csm | 131 | 200 |
| Consulting & Implementation · product line · now assist hr | 63 | 184 |
| Consulting & Implementation · product line · now assist itsm | 49 | 267 |
| Consulting & Implementation · product line · security incident response | 78 | 218 |
| Consulting & Implementation · product line · software asset management | 62 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 68 | 302 |
| Consulting & Implementation · product line · vulnerability response | 83 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 70 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 46 | 120 |
| Consulting & Implementation · region · all | 114 | 1569 |
| Consulting & Implementation · region · ams | 66 | 420 |
| Consulting & Implementation · region · apj | 90 | 419 |
| Consulting & Implementation · region · emea | 125 | 420 |
| Reseller · country · ams / united states | 68 | 212 |
| Reseller · region · all | 126 | 1198 |
| Reseller · region · ams | 74 | 235 |
| Service Provider · country · ams / united states | 14 | 128 |
| Service Provider · region · all | 26 | 614 |
| Service Provider · region · ams | 14 | 139 |
Questions about General Dynamics Information Technology, Inc.
- What is General Dynamics Information Technology, Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: General Dynamics Information Technology, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 5.00 out of 5.
- What is General Dynamics Information Technology, Inc. best at on ServiceNow?
- General Dynamics Information Technology, Inc. holds Product Line Achievements in ITSM Standard.
- Where does General Dynamics Information Technology, Inc. operate?
- The Finder lists coverage in 36 countries with offices in Fairfax (United States).