PartnerIndexServiceNow partner data, as published

Partner profile

General Dynamics Information Technology, Inc. logo

General Dynamics Information Technology, Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

General Dynamics Information Technology, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 5.00 out of 5.

Partner Score
133.2
ServiceNow's ranking value, higher is better
Customer satisfaction
5.00 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
0 Validated Practices
Certified people
128
across 17 product lines
Architects
0 · 6
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
114 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
Premier
Service Provider
Select
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Fairfax, Virginia, United States
Legal entity
General Dynamics Information Technology
Website
gdit.com
Finder contact
twinkle.malhotra@gdit.com
Offices
Fairfax (United States)
Industries served
Government, Technology

About General Dynamics Information Technology, Inc.

As written by the partner in its Partner Finder record.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. Bringing the expertise needed to understand and advance critical missions. We provide advanced cloud-based managed services for every aspect of enterprise. A proud "Elite" Partner, we help our clients define, structure, and automate their workflows: from IT, application development, HR, and contact centers. We're able to provide ServiceNow as an on-premise, managed, or SaaS service to meet our clients' diverse security and mission requirements. GDIT has more than 145+ certified ServiceNow resources focused on the Federal marketplace for implementations across different modules namely ITSM, Platform, Service Portal, Performance Analytics, Customer Service Management, Asset Management. GDIT is also a resale partner of ServiceNow delivering across all over US. For more information, contact GDIT's ServiceNow Alliance Manager at twinkle.malhotra@gdit.com

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
ITSM Standard PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.005 Best for ITSM Standard

Certifications

How to read it. People is how many staff at General Dynamics Information Technology, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)36
Customer Service Management (CSM)Suite Certification - CSM Professional4
Enterprise ArchitectureCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))8
Enterprise Architecture Implementation Delivery Accreditation2
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)8
Human Resources (HR)Suite Certification - HR Professional6
ITSM ProMicro-Certification – DevOps Change Velocity1
Suite Certification - ITSM Professional1
ITSM StandardCertified Implementation Specialist – IT Service Management (CIS-ITSM)5
Employee Center Accreditation6
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation2
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite3
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus4
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite23
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)2
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)5
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)4
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)3
Workflow Data FabricSuite Certification - Workflow Data Fabric1
Workplace Service DeliverySuite Certification - Workplace Service Delivery4

Accredited people: 81 sales, 39 presales, 88 delivery.

Where General Dynamics Information Technology, Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which General Dynamics Information Technology, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesFairfax (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasUnited StatesFairfax (United States)
Service Provider
AmericasUnited StatesFairfax (United States)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where General Dynamics Information Technology, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada66419
Consulting & Implementation · country · ams / united states66419
Consulting & Implementation · country · apj / australia90419
Consulting & Implementation · country · apj / japan90419
Consulting & Implementation · country · apj / korea90419
Consulting & Implementation · country · apj / new zealand90419
Consulting & Implementation · country · emea / austria125420
Consulting & Implementation · country · emea / belgium125420
Consulting & Implementation · country · emea / bulgaria125420
Consulting & Implementation · country · emea / croatia124419
Consulting & Implementation · country · emea / czech republic125420
Consulting & Implementation · country · emea / denmark125420
Consulting & Implementation · country · emea / finland125420
Consulting & Implementation · country · emea / france124419
Consulting & Implementation · country · emea / germany125420
Consulting & Implementation · country · emea / greece125420
Consulting & Implementation · country · emea / hungary125420
Consulting & Implementation · country · emea / ireland124419
Consulting & Implementation · country · emea / italy125420
Consulting & Implementation · country · emea / lithuania124419
Consulting & Implementation · country · emea / luxembourg125420
Consulting & Implementation · country · emea / netherlands125420
Consulting & Implementation · country · emea / norway125420
Consulting & Implementation · country · emea / poland125420
Consulting & Implementation · country · emea / portugal125420
Consulting & Implementation · country · emea / romania124419
Consulting & Implementation · country · emea / slovakia125420
Consulting & Implementation · country · emea / slovenia125420
Consulting & Implementation · country · emea / spain125420
Consulting & Implementation · country · emea / sweden124419
Consulting & Implementation · country · emea / switzerland125420
Consulting & Implementation · country · emea / united kingdom125420
Consulting & Implementation · product line · app engine91391
Consulting & Implementation · product line · customer service management160300
Consulting & Implementation · product line · enterprise architecture34140
Consulting & Implementation · product line · hardware asset management64286
Consulting & Implementation · product line · human resources73275
Consulting & Implementation · product line · it service management pro56118
Consulting & Implementation · product line · it service management standard110174
Consulting & Implementation · product line · now assist creator80247
Consulting & Implementation · product line · now assist csm131200
Consulting & Implementation · product line · now assist hr63184
Consulting & Implementation · product line · now assist itsm49267
Consulting & Implementation · product line · security incident response78218
Consulting & Implementation · product line · software asset management62275
Consulting & Implementation · product line · strategic portfolio management standard68302
Consulting & Implementation · product line · vulnerability response83215
Consulting & Implementation · product line · workflow data fabric70145
Consulting & Implementation · product line · workplace service delivery46120
Consulting & Implementation · region · all1141569
Consulting & Implementation · region · ams66420
Consulting & Implementation · region · apj90419
Consulting & Implementation · region · emea125420
Reseller · country · ams / united states68212
Reseller · region · all1261198
Reseller · region · ams74235
Service Provider · country · ams / united states14128
Service Provider · region · all26614
Service Provider · region · ams14139

Questions about General Dynamics Information Technology, Inc.

What is General Dynamics Information Technology, Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: General Dynamics Information Technology, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Select), headquartered in Fairfax, United States, with Product Line Achievements in 1 product line and a customer satisfaction score of 5.00 out of 5.
What is General Dynamics Information Technology, Inc. best at on ServiceNow?
General Dynamics Information Technology, Inc. holds Product Line Achievements in ITSM Standard.
Where does General Dynamics Information Technology, Inc. operate?
The Finder lists coverage in 36 countries with offices in Fairfax (United States).