Partner profile
Intact Technology, Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Intact Technology, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), headquartered in Reston, United States, with Product Line Achievements in 3 product lines (3 Validated Practices) and a customer satisfaction score of 4.83 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards
Company
- Headquarters
- Reston, Virginia, United States
- Legal entity
- Intact Technology Inc
- Website
- www.intact-tech.com/
- Finder contact
- cfleming@intact-tech.com
- ServiceNow Store
- 1 offering
- Offices
- Reston (United States)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Technology
About Intact Technology, Inc.
As written by the partner in its Partner Finder record.
Intact Technology is a multiple award-winning Elite ServiceNow Partner with over three decades of experience designing, building, and managing some of the largest and most complex ServiceNow environments in Public Sector and highly regulated industries. We specialize in environments where execution is difficult, and success is mission critical. We've built a model specifically for customers who can't afford to get it wrong. That means fixed-price, outcome-based engagements backed by patent-pending AI-augmented tooling, a methodology refined across hundreds of high-stakes implementations, a team that stays deeply engaged. We don't consider an engagement complete until the outcomes you paid for have been reached, measurably, sustainably, and as intended. Click the 'Contact Partner' button to get in touch with our team or visit our website to learn more about our full range of expertise.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITSM Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 4.00 | 6 | Best for ITSM Standard |
| Now Assist for IT Service Management (ITSM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 12 | Best for Now Assist for IT Service Management |
| Strategic Portfolio Management Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 10 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at Intact Technology, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 35 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 2 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 7 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 10 |
| Human Resources (HR) | Suite Certification - HR Professional | 10 |
| ITSM Pro | Employee Center Accreditation | 9 |
| Micro-Certification – DevOps Change Velocity | 3 | |
| Suite Certification - ITSM Professional | 3 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 10 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 6 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 8 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 12 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 6 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 10 |
| Third-party Risk Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 7 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 | |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 2 |
Accredited people: 107 sales, 27 presales, 65 delivery.
Where Intact Technology, Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which Intact Technology, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Reston (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | Canada, United States | Reston (United States) |
Store offerings
- Rapid IT Modernization · Technology Excellence
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Intact Technology, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 32 | 419 |
| Consulting & Implementation · country · ams / united states | 32 | 419 |
| Consulting & Implementation · country · apj / australia | 99 | 419 |
| Consulting & Implementation · country · apj / japan | 99 | 419 |
| Consulting & Implementation · country · apj / korea | 99 | 419 |
| Consulting & Implementation · country · apj / new zealand | 99 | 419 |
| Consulting & Implementation · country · emea / austria | 131 | 420 |
| Consulting & Implementation · country · emea / belgium | 131 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 131 | 420 |
| Consulting & Implementation · country · emea / croatia | 130 | 419 |
| Consulting & Implementation · country · emea / czech republic | 131 | 420 |
| Consulting & Implementation · country · emea / denmark | 131 | 420 |
| Consulting & Implementation · country · emea / finland | 131 | 420 |
| Consulting & Implementation · country · emea / france | 130 | 419 |
| Consulting & Implementation · country · emea / germany | 131 | 420 |
| Consulting & Implementation · country · emea / greece | 131 | 420 |
| Consulting & Implementation · country · emea / hungary | 131 | 420 |
| Consulting & Implementation · country · emea / ireland | 130 | 419 |
| Consulting & Implementation · country · emea / italy | 131 | 420 |
| Consulting & Implementation · country · emea / lithuania | 130 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 131 | 420 |
| Consulting & Implementation · country · emea / netherlands | 131 | 420 |
| Consulting & Implementation · country · emea / norway | 131 | 420 |
| Consulting & Implementation · country · emea / poland | 131 | 420 |
| Consulting & Implementation · country · emea / portugal | 131 | 420 |
| Consulting & Implementation · country · emea / romania | 130 | 419 |
| Consulting & Implementation · country · emea / slovakia | 131 | 420 |
| Consulting & Implementation · country · emea / slovenia | 131 | 420 |
| Consulting & Implementation · country · emea / spain | 131 | 420 |
| Consulting & Implementation · country · emea / sweden | 130 | 419 |
| Consulting & Implementation · country · emea / switzerland | 131 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 131 | 420 |
| Consulting & Implementation · product line · app engine | 100 | 391 |
| Consulting & Implementation · product line · business continuity management | 45 | 103 |
| Consulting & Implementation · product line · customer service management | 114 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 43 | 140 |
| Consulting & Implementation · product line · hardware asset management | 74 | 286 |
| Consulting & Implementation · product line · human resources | 75 | 275 |
| Consulting & Implementation · product line · it service management pro | 87 | 118 |
| Consulting & Implementation · product line · it service management standard | 62 | 174 |
| Consulting & Implementation · product line · now assist creator | 88 | 247 |
| Consulting & Implementation · product line · now assist csm | 105 | 200 |
| Consulting & Implementation · product line · now assist hr | 65 | 184 |
| Consulting & Implementation · product line · now assist itsm | 7 | 267 |
| Consulting & Implementation · product line · security incident response | 49 | 218 |
| Consulting & Implementation · product line · software asset management | 74 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 14 | 302 |
| Consulting & Implementation · product line · third party risk management | 46 | 113 |
| Consulting & Implementation · product line · vulnerability response | 50 | 215 |
| Consulting & Implementation · region · all | 62 | 1569 |
| Consulting & Implementation · region · ams | 32 | 420 |
| Consulting & Implementation · region · apj | 99 | 419 |
| Consulting & Implementation · region · emea | 131 | 420 |
| Reseller · country · ams / canada | 76 | 105 |
| Reseller · country · ams / united states | 117 | 212 |
| Reseller · region · all | 208 | 1198 |
| Reseller · region · ams | 130 | 235 |
Questions about Intact Technology, Inc.
- What is Intact Technology, Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Intact Technology, Inc. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Select), headquartered in Reston, United States, with Product Line Achievements in 3 product lines (3 Validated Practices) and a customer satisfaction score of 4.83 out of 5.
- What is Intact Technology, Inc. best at on ServiceNow?
- ServiceNow has validated Intact Technology, Inc.'s practice in ITSM Standard, Now Assist for IT Service Management (ITSM), Strategic Portfolio Management Standard.
- Where does Intact Technology, Inc. operate?
- The Finder lists coverage in 36 countries with offices in Reston (United States).