Partner profile

LTM
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
LTM is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Mumbai, India, with Product Line Achievements in 2 product lines and a customer satisfaction score of 4.31 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards


ServiceNow's Finder also records: AMS Sales Expertise, APJ Sales Expertise.
Company
- Headquarters
- Mumbai, Maharashtra, India
- Legal entity
- LTIMINDTREE LIMITED
- Finder contact
- info@ltm.com
- Offices
- Al Aqeeq Riyadh (Saudi Arabia), Doha (Qatar), Dubai (United Arab Emirates), Edison (United States), London (United Kingdom), Mumbai (India)
- Industries served
- Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Transportation and Logistics
About LTM
As written by the partner in its Partner Finder record.
LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients , LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTM a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. For more information, please visit https://www.ltm.com
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITOM Visibility | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 3.50 | 1 | Best for ITOM Visibility |
| ITSM Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 8 | 4.75 | 6 | Best for ITSM Standard |
Certifications
How to read it. People is how many staff at LTM hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 444 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 6 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 2 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 77 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 11 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 29 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 18 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 58 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 10 |
| Human Resources (HR) | Suite Certification - HR Professional | 74 |
| ITOM Health | Certified Implementation Specialist – Event Management (CIS-EM) | 1 |
| Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 1 | |
| ITOM Visibility | Certified Implementation Specialist – Discovery (CIS-DISCO) | 1 |
| Certified Implementation Specialist – Service Mapping (CIS-SM) | 1 | |
| Suite Certification - Data Foundations (CMDB and CSDM) Professional | 2 | |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 1 | |
| ITSM Pro | Employee Center Accreditation | 8 |
| Micro-Certification – DevOps Change Velocity | 2 | |
| Suite Certification - ITSM Professional | 2 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 19 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 6 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 9 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 7 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 39 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 39 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 81 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 45 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 44 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 92 |
| Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon | 1 | |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 4 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 6 |
| Retail Service Management | Retail Delivery Accreditation | 9 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 53 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 17 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 51 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 48 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 8 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 9 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 16 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 7 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 21 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 19 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 12 |
Accredited people: 179 sales, 162 presales, 710 delivery.
Where LTM operates
How to read it. Rows are grouped by the ServiceNow program in which LTM declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Edison (United States) |
| Asia Pacific & Japan | Australia, India, Japan, South Korea, New Zealand, Singapore | Mumbai (India) |
| EMEA | United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia | Dubai (United Arab Emirates), London (United Kingdom), Doha (Qatar), Al Aqeeq Riyadh (Saudi Arabia) |
| Reseller | ||
| Americas | Canada, United States | Edison (United States) |
| Asia Pacific & Japan | India, Japan, Singapore | Mumbai (India) |
| EMEA | United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Poland, Qatar, Saudi Arabia, Sweden, South Africa | Dubai (United Arab Emirates), London (United Kingdom), Doha (Qatar), Al Aqeeq Riyadh (Saudi Arabia) |
| Service Provider | ||
| Americas | Canada, United States | Edison (United States) |
| Asia Pacific & Japan | Australia, India, Singapore | Mumbai (India) |
| EMEA | United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Qatar, Saudi Arabia, Sweden, South Africa | Dubai (United Arab Emirates), London (United Kingdom), Doha (Qatar), Al Aqeeq Riyadh (Saudi Arabia) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where LTM appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 103 | 918 |
| Build · region · ams | 100 | 918 |
| Build · region · apj | 89 | 918 |
| Build · region · emea | 65 | 918 |
| Consulting & Implementation · country · ams / canada | 59 | 419 |
| Consulting & Implementation · country · ams / united states | 59 | 419 |
| Consulting & Implementation · country · apj / australia | 56 | 419 |
| Consulting & Implementation · country · apj / india | 26 | 69 |
| Consulting & Implementation · country · apj / japan | 56 | 419 |
| Consulting & Implementation · country · apj / korea | 56 | 419 |
| Consulting & Implementation · country · apj / new zealand | 56 | 419 |
| Consulting & Implementation · country · apj / singapore | 26 | 42 |
| Consulting & Implementation · country · emea / austria | 51 | 420 |
| Consulting & Implementation · country · emea / belgium | 51 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 51 | 420 |
| Consulting & Implementation · country · emea / croatia | 50 | 419 |
| Consulting & Implementation · country · emea / czech republic | 51 | 420 |
| Consulting & Implementation · country · emea / denmark | 51 | 420 |
| Consulting & Implementation · country · emea / finland | 51 | 420 |
| Consulting & Implementation · country · emea / france | 50 | 419 |
| Consulting & Implementation · country · emea / germany | 51 | 420 |
| Consulting & Implementation · country · emea / greece | 51 | 420 |
| Consulting & Implementation · country · emea / hungary | 51 | 420 |
| Consulting & Implementation · country · emea / ireland | 50 | 419 |
| Consulting & Implementation · country · emea / italy | 51 | 420 |
| Consulting & Implementation · country · emea / lithuania | 50 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 51 | 420 |
| Consulting & Implementation · country · emea / netherlands | 51 | 420 |
| Consulting & Implementation · country · emea / norway | 51 | 420 |
| Consulting & Implementation · country · emea / poland | 51 | 420 |
| Consulting & Implementation · country · emea / portugal | 51 | 420 |
| Consulting & Implementation · country · emea / qatar | 6 | 7 |
| Consulting & Implementation · country · emea / romania | 50 | 419 |
| Consulting & Implementation · country · emea / saudi arabia | 17 | 31 |
| Consulting & Implementation · country · emea / slovakia | 51 | 420 |
| Consulting & Implementation · country · emea / slovenia | 51 | 420 |
| Consulting & Implementation · country · emea / spain | 51 | 420 |
| Consulting & Implementation · country · emea / sweden | 50 | 419 |
| Consulting & Implementation · country · emea / switzerland | 51 | 420 |
| Consulting & Implementation · country · emea / united arab emirates | 18 | 30 |
| Consulting & Implementation · country · emea / united kingdom | 51 | 420 |
| Consulting & Implementation · product line · app engine | 106 | 391 |
| Consulting & Implementation · product line · business continuity management | 46 | 103 |
| Consulting & Implementation · product line · cloud cost management | 21 | 47 |
| Consulting & Implementation · product line · customer service management | 93 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 47 | 140 |
| Consulting & Implementation · product line · field service management | 93 | 222 |
| Consulting & Implementation · product line · financial services operations | 52 | 129 |
| Consulting & Implementation · product line · hardware asset management | 80 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 52 | 105 |
| Consulting & Implementation · product line · human resources | 55 | 275 |
| Consulting & Implementation · product line · it operations management health | 33 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 36 | 82 |
| Consulting & Implementation · product line · it service management pro | 62 | 118 |
| Consulting & Implementation · product line · it service management standard | 74 | 174 |
| Consulting & Implementation · product line · legal service delivery | 39 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 26 | 50 |
| Consulting & Implementation · product line · moveworks | 45 | 86 |
| Consulting & Implementation · product line · now assist creator | 94 | 247 |
| Consulting & Implementation · product line · now assist csm | 89 | 200 |
| Consulting & Implementation · product line · now assist hr | 39 | 184 |
| Consulting & Implementation · product line · now assist itsm | 57 | 267 |
| Consulting & Implementation · product line · operational technology management | 29 | 89 |
| Consulting & Implementation · product line · public sector digital services | 45 | 109 |
| Consulting & Implementation · product line · retail service management | 45 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 47 | 189 |
| Consulting & Implementation · product line · security incident response | 111 | 218 |
| Consulting & Implementation · product line · software asset management | 80 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 27 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 85 | 302 |
| Consulting & Implementation · product line · technology provider service management | 37 | 73 |
| Consulting & Implementation · product line · telecom service management | 40 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 42 | 89 |
| Consulting & Implementation · product line · third party risk management | 47 | 113 |
| Consulting & Implementation · product line · vulnerability response | 113 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 57 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 29 | 120 |
| Consulting & Implementation · region · all | 91 | 1569 |
| Consulting & Implementation · region · ams | 59 | 420 |
| Consulting & Implementation · region · apj | 56 | 419 |
| Consulting & Implementation · region · emea | 51 | 420 |
| Reseller · country · ams / canada | 25 | 105 |
| Reseller · country · ams / united states | 30 | 212 |
| Reseller · country · apj / india | 19 | 59 |
| Reseller · country · apj / japan | 21 | 45 |
| Reseller · country · apj / singapore | 17 | 39 |
| Reseller · country · emea / denmark | 6 | 54 |
| Reseller · country · emea / france | 5 | 48 |
| Reseller · country · emea / germany | 7 | 94 |
| Reseller · country · emea / italy | 5 | 37 |
| Reseller · country · emea / norway | 5 | 37 |
| Reseller · country · emea / poland | 6 | 33 |
| Reseller · country · emea / qatar | 5 | 16 |
| Reseller · country · emea / saudi arabia | 6 | 35 |
| Reseller · country · emea / south africa | 5 | 31 |
| Reseller · country · emea / sweden | 6 | 49 |
| Reseller · country · emea / switzerland | 6 | 76 |
| Reseller · country · emea / united arab emirates | 6 | 33 |
| Reseller · country · emea / united kingdom | 6 | 109 |
| Reseller · region · all | 15 | 1198 |
| Reseller · region · ams | 31 | 235 |
| Reseller · region · apj | 33 | 126 |
| Reseller · region · emea | 7 | 200 |
| Service Provider · country · ams / canada | 14 | 55 |
| Service Provider · country · ams / united states | 15 | 128 |
| Service Provider · country · apj / australia | 18 | 29 |
| Service Provider · country · apj / india | 17 | 44 |
| Service Provider · country · apj / singapore | 17 | 29 |
| Service Provider · country · emea / denmark | 22 | 28 |
| Service Provider · country · emea / france | 24 | 33 |
| Service Provider · country · emea / germany | 31 | 48 |
| Service Provider · country · emea / italy | 24 | 32 |
| Service Provider · country · emea / norway | 20 | 25 |
| Service Provider · country · emea / qatar | 7 | 9 |
| Service Provider · country · emea / saudi arabia | 20 | 26 |
| Service Provider · country · emea / south africa | 10 | 15 |
| Service Provider · country · emea / sweden | 26 | 31 |
| Service Provider · country · emea / switzerland | 27 | 38 |
| Service Provider · country · emea / united arab emirates | 16 | 25 |
| Service Provider · country · emea / united kingdom | 35 | 59 |
| Service Provider · region · all | 28 | 614 |
| Service Provider · region · ams | 15 | 139 |
| Service Provider · region · apj | 22 | 78 |
| Service Provider · region · emea | 51 | 103 |
Questions about LTM
- What is LTM's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: LTM is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Mumbai, India, with Product Line Achievements in 2 product lines and a customer satisfaction score of 4.31 out of 5.
- What is LTM best at on ServiceNow?
- LTM holds Product Line Achievements in ITOM Visibility, ITSM Standard.
- Where does LTM operate?
- The Finder lists coverage in 42 countries with offices in Al Aqeeq Riyadh (Saudi Arabia), Doha (Qatar), Dubai (United Arab Emirates), Edison (United States), London (United Kingdom), Mumbai (India).