Partner profile
Netgain AB
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Netgain AB is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Select), headquartered in Stockholm, Sweden, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.67 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Stockholm, Stockholm County, Sweden
- Legal entity
- Netgain AB
- Website
- www.netgain.se
- Finder contact
- elisabeth.matzen@netgain.se
- Offices
- Stockholm (Sweden)
- Industries served
- Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology, Transportation and Logistics
About Netgain AB
As written by the partner in its Partner Finder record.
We design, implement and develop smart solutions that streamline processes based on the ServiceNow platform and applications. Our solutions and knowledge will help you free up time, resources and create great user experiences, higher security and increased sustainability.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.67 | 8 | Best for Customer Service Management |
Certifications
How to read it. People is how many staff at Netgain AB hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 19 |
| Business Continuity Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Micro-Certification - Business Continuity Management | 1 | |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 8 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 3 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 2 |
| Human Resources (HR) | Suite Certification - HR Professional | 14 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 4 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 6 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 5 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 2 |
Accredited people: 34 sales, 36 presales, 50 delivery.
Where Netgain AB operates
How to read it. Rows are grouped by the ServiceNow program in which Netgain AB declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Stockholm (Sweden) |
| Reseller | ||
| EMEA | Sweden | Stockholm (Sweden) |
| Service Provider | ||
| EMEA | Sweden | Stockholm (Sweden) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Netgain AB appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 241 | 419 |
| Consulting & Implementation · country · ams / united states | 241 | 419 |
| Consulting & Implementation · country · apj / australia | 210 | 419 |
| Consulting & Implementation · country · apj / japan | 210 | 419 |
| Consulting & Implementation · country · apj / korea | 210 | 419 |
| Consulting & Implementation · country · apj / new zealand | 210 | 419 |
| Consulting & Implementation · country · emea / austria | 96 | 420 |
| Consulting & Implementation · country · emea / belgium | 96 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 96 | 420 |
| Consulting & Implementation · country · emea / croatia | 95 | 419 |
| Consulting & Implementation · country · emea / czech republic | 96 | 420 |
| Consulting & Implementation · country · emea / denmark | 96 | 420 |
| Consulting & Implementation · country · emea / finland | 96 | 420 |
| Consulting & Implementation · country · emea / france | 95 | 419 |
| Consulting & Implementation · country · emea / germany | 96 | 420 |
| Consulting & Implementation · country · emea / greece | 96 | 420 |
| Consulting & Implementation · country · emea / hungary | 96 | 420 |
| Consulting & Implementation · country · emea / ireland | 95 | 419 |
| Consulting & Implementation · country · emea / italy | 96 | 420 |
| Consulting & Implementation · country · emea / lithuania | 95 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 96 | 420 |
| Consulting & Implementation · country · emea / netherlands | 96 | 420 |
| Consulting & Implementation · country · emea / norway | 96 | 420 |
| Consulting & Implementation · country · emea / poland | 96 | 420 |
| Consulting & Implementation · country · emea / portugal | 96 | 420 |
| Consulting & Implementation · country · emea / romania | 95 | 419 |
| Consulting & Implementation · country · emea / slovakia | 96 | 420 |
| Consulting & Implementation · country · emea / slovenia | 96 | 420 |
| Consulting & Implementation · country · emea / spain | 96 | 420 |
| Consulting & Implementation · country · emea / sweden | 95 | 419 |
| Consulting & Implementation · country · emea / switzerland | 96 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 96 | 420 |
| Consulting & Implementation · product line · app engine | 211 | 391 |
| Consulting & Implementation · product line · business continuity management | 91 | 103 |
| Consulting & Implementation · product line · customer service management | 79 | 300 |
| Consulting & Implementation · product line · field service management | 161 | 222 |
| Consulting & Implementation · product line · financial services operations | 95 | 129 |
| Consulting & Implementation · product line · human resources | 206 | 275 |
| Consulting & Implementation · product line · now assist creator | 165 | 247 |
| Consulting & Implementation · product line · now assist csm | 77 | 200 |
| Consulting & Implementation · product line · now assist hr | 149 | 184 |
| Consulting & Implementation · product line · now assist itsm | 190 | 267 |
| Consulting & Implementation · product line · public sector digital services | 78 | 109 |
| Consulting & Implementation · product line · security incident response | 154 | 218 |
| Consulting & Implementation · product line · strategic portfolio management standard | 177 | 302 |
| Consulting & Implementation · product line · workflow data fabric | 109 | 145 |
| Consulting & Implementation · region · all | 220 | 1569 |
| Consulting & Implementation · region · ams | 242 | 420 |
| Consulting & Implementation · region · apj | 210 | 419 |
| Consulting & Implementation · region · emea | 96 | 420 |
| Reseller · country · emea / sweden | 46 | 49 |
| Reseller · region · all | 344 | 1198 |
| Reseller · region · emea | 167 | 200 |
| Service Provider · country · emea / sweden | 19 | 31 |
| Service Provider · region · all | 44 | 614 |
| Service Provider · region · emea | 32 | 103 |
Questions about Netgain AB
- What is Netgain AB's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Netgain AB is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Select), headquartered in Stockholm, Sweden, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.67 out of 5.
- What is Netgain AB best at on ServiceNow?
- Netgain AB holds Product Line Achievements in Customer Service Management (CSM).
- Where does Netgain AB operate?
- The Finder lists coverage in 36 countries with offices in Stockholm (Sweden).