PartnerIndexServiceNow partner data, as published

Partner profile

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Nexon

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Nexon is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Sydney, Australia, with Product Line Achievements in 1 product line (1 Validated Practice) and a customer satisfaction score of 4.64 out of 5.

Partner Score
81.1
ServiceNow's ranking value, higher is better
Customer satisfaction
4.64 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
1 Validated Practices
Certified people
57
across 14 product lines
Architects
1 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
141 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
Select
Build
Registered

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

Consulting & Implementation Partner of the Year (APJ, 2025) badge
Consulting & Implementation Partner of the Year (APJ, 2025)
Rising Star Partner of the Year (APJ, 2025) badge
Rising Star Partner of the Year (APJ, 2025)
Partner Advisory Council Member program badge (2025) badge
Partner Advisory Council Member program badge (2025) (ServiceNow program membership)

ServiceNow's Finder also records: APJ Product Expertise.

Company

Headquarters
Sydney, New South Wales, Australia
Legal entity
Nexon Asia Pacific Pty Ltd
Website
www.nexon.com.au
Finder contact
info@corp.nexon.com.au
Offices
Sydney (Australia)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology, Transportation and Logistics

About Nexon

As written by the partner in its Partner Finder record.

Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for mid-market, enterprise, and government organisations across Australia. Offering a comprehensive suite of solutions, Nexon specialises in security, cloud, and digital services to deliver end-to-end capabilities. Our approach addresses client challenges, promotes growth, and adheres to high standards of responsiveness, competency, and transparency. With over 500 experienced staff, Nexon prioritises client care, leveraging continuous feedback to drive improvements. Certified by local and state governments, CREST, and ISO, we partner with world-class technology vendors to provide innovative solutions and service excellence. We transform client experiences from overwhelming to empowered, fostering a more agile, digital future. Visit us at nexon.com.au.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Customer Service Management (CSM) —No achievement in the Americas—No achievement in EMEAVP Validated Practice in APJ—No achievement in Global 25.0010 Best for Customer Service Management

Certifications

How to read it. People is how many staff at Nexon hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)12
Customer Service Management (CSM)Suite Certification - CSM Professional10
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)2
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Human Resources (HR)Suite Certification - HR Professional7
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite5
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3
Operational Technology ManagementDelivery Accreditation - Operational Technology1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)2
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)3
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)2
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)2

Accredited people: 15 sales, 20 presales, 25 delivery.

Where Nexon operates

How to read it. Rows are grouped by the ServiceNow program in which Nexon declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New ZealandSydney (Australia)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
Asia Pacific & JapanAustraliaSydney (Australia)
Service Provider
Asia Pacific & JapanAustraliaSydney (Australia)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Nexon appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all693918
Build · region · ams693918
Build · region · apj692918
Build · region · emea692918
Consulting & Implementation · country · ams / canada243419
Consulting & Implementation · country · ams / united states243419
Consulting & Implementation · country · apj / australia33419
Consulting & Implementation · country · apj / japan33419
Consulting & Implementation · country · apj / korea33419
Consulting & Implementation · country · apj / new zealand33419
Consulting & Implementation · country · emea / austria228420
Consulting & Implementation · country · emea / belgium228420
Consulting & Implementation · country · emea / bulgaria228420
Consulting & Implementation · country · emea / croatia227419
Consulting & Implementation · country · emea / czech republic228420
Consulting & Implementation · country · emea / denmark228420
Consulting & Implementation · country · emea / finland228420
Consulting & Implementation · country · emea / france227419
Consulting & Implementation · country · emea / germany228420
Consulting & Implementation · country · emea / greece228420
Consulting & Implementation · country · emea / hungary228420
Consulting & Implementation · country · emea / ireland227419
Consulting & Implementation · country · emea / italy228420
Consulting & Implementation · country · emea / lithuania227419
Consulting & Implementation · country · emea / luxembourg228420
Consulting & Implementation · country · emea / netherlands228420
Consulting & Implementation · country · emea / norway228420
Consulting & Implementation · country · emea / poland228420
Consulting & Implementation · country · emea / portugal228420
Consulting & Implementation · country · emea / romania227419
Consulting & Implementation · country · emea / slovakia228420
Consulting & Implementation · country · emea / slovenia228420
Consulting & Implementation · country · emea / spain228420
Consulting & Implementation · country · emea / sweden227419
Consulting & Implementation · country · emea / switzerland228420
Consulting & Implementation · country · emea / united kingdom228420
Consulting & Implementation · product line · app engine214391
Consulting & Implementation · product line · customer service management43300
Consulting & Implementation · product line · field service management162222
Consulting & Implementation · product line · hardware asset management171286
Consulting & Implementation · product line · human resources208275
Consulting & Implementation · product line · now assist csm42200
Consulting & Implementation · product line · now assist hr150184
Consulting & Implementation · product line · now assist itsm110267
Consulting & Implementation · product line · operational technology management5289
Consulting & Implementation · product line · risk resilience sustainability137189
Consulting & Implementation · product line · security incident response156218
Consulting & Implementation · product line · software asset management170275
Consulting & Implementation · product line · strategic portfolio management standard181302
Consulting & Implementation · product line · vulnerability response164215
Consulting & Implementation · region · all1411569
Consulting & Implementation · region · ams244420
Consulting & Implementation · region · apj33419
Consulting & Implementation · region · emea228420
Reseller · country · apj / australia3653
Reseller · region · all1901198
Reseller · region · apj74126
Service Provider · country · apj / australia2829
Service Provider · region · all191614
Service Provider · region · apj6678

Questions about Nexon

What is Nexon's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Nexon is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Sydney, Australia, with Product Line Achievements in 1 product line (1 Validated Practice) and a customer satisfaction score of 4.64 out of 5.
What is Nexon best at on ServiceNow?
ServiceNow has validated Nexon's practice in Customer Service Management (CSM).
Where does Nexon operate?
The Finder lists coverage in 36 countries with offices in Sydney (Australia).