Partner profile

Nexon
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Nexon is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Sydney, Australia, with Product Line Achievements in 1 product line (1 Validated Practice) and a customer satisfaction score of 4.64 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards



ServiceNow's Finder also records: APJ Product Expertise.
Company
- Headquarters
- Sydney, New South Wales, Australia
- Legal entity
- Nexon Asia Pacific Pty Ltd
- Website
- www.nexon.com.au
- Finder contact
- info@corp.nexon.com.au
- Offices
- Sydney (Australia)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology, Transportation and Logistics
About Nexon
As written by the partner in its Partner Finder record.
Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for mid-market, enterprise, and government organisations across Australia. Offering a comprehensive suite of solutions, Nexon specialises in security, cloud, and digital services to deliver end-to-end capabilities. Our approach addresses client challenges, promotes growth, and adheres to high standards of responsiveness, competency, and transparency. With over 500 experienced staff, Nexon prioritises client care, leveraging continuous feedback to drive improvements. Certified by local and state governments, CREST, and ISO, we partner with world-class technology vendors to provide innovative solutions and service excellence. We transform client experiences from overwhelming to empowered, fostering a more agile, digital future. Visit us at nexon.com.au.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | —No achievement in the Americas | —No achievement in EMEA | VP Validated Practice in APJ | —No achievement in Global | 2 | 5.00 | 10 | Best for Customer Service Management |
Certifications
How to read it. People is how many staff at Nexon hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 12 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 10 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Human Resources (HR) | Suite Certification - HR Professional | 7 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 3 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 3 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 2 |
Accredited people: 15 sales, 20 presales, 25 delivery.
Where Nexon operates
How to read it. Rows are grouped by the ServiceNow program in which Nexon declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | Sydney (Australia) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Asia Pacific & Japan | Australia | Sydney (Australia) |
| Service Provider | ||
| Asia Pacific & Japan | Australia | Sydney (Australia) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Nexon appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 693 | 918 |
| Build · region · ams | 693 | 918 |
| Build · region · apj | 692 | 918 |
| Build · region · emea | 692 | 918 |
| Consulting & Implementation · country · ams / canada | 243 | 419 |
| Consulting & Implementation · country · ams / united states | 243 | 419 |
| Consulting & Implementation · country · apj / australia | 33 | 419 |
| Consulting & Implementation · country · apj / japan | 33 | 419 |
| Consulting & Implementation · country · apj / korea | 33 | 419 |
| Consulting & Implementation · country · apj / new zealand | 33 | 419 |
| Consulting & Implementation · country · emea / austria | 228 | 420 |
| Consulting & Implementation · country · emea / belgium | 228 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 228 | 420 |
| Consulting & Implementation · country · emea / croatia | 227 | 419 |
| Consulting & Implementation · country · emea / czech republic | 228 | 420 |
| Consulting & Implementation · country · emea / denmark | 228 | 420 |
| Consulting & Implementation · country · emea / finland | 228 | 420 |
| Consulting & Implementation · country · emea / france | 227 | 419 |
| Consulting & Implementation · country · emea / germany | 228 | 420 |
| Consulting & Implementation · country · emea / greece | 228 | 420 |
| Consulting & Implementation · country · emea / hungary | 228 | 420 |
| Consulting & Implementation · country · emea / ireland | 227 | 419 |
| Consulting & Implementation · country · emea / italy | 228 | 420 |
| Consulting & Implementation · country · emea / lithuania | 227 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 228 | 420 |
| Consulting & Implementation · country · emea / netherlands | 228 | 420 |
| Consulting & Implementation · country · emea / norway | 228 | 420 |
| Consulting & Implementation · country · emea / poland | 228 | 420 |
| Consulting & Implementation · country · emea / portugal | 228 | 420 |
| Consulting & Implementation · country · emea / romania | 227 | 419 |
| Consulting & Implementation · country · emea / slovakia | 228 | 420 |
| Consulting & Implementation · country · emea / slovenia | 228 | 420 |
| Consulting & Implementation · country · emea / spain | 228 | 420 |
| Consulting & Implementation · country · emea / sweden | 227 | 419 |
| Consulting & Implementation · country · emea / switzerland | 228 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 228 | 420 |
| Consulting & Implementation · product line · app engine | 214 | 391 |
| Consulting & Implementation · product line · customer service management | 43 | 300 |
| Consulting & Implementation · product line · field service management | 162 | 222 |
| Consulting & Implementation · product line · hardware asset management | 171 | 286 |
| Consulting & Implementation · product line · human resources | 208 | 275 |
| Consulting & Implementation · product line · now assist csm | 42 | 200 |
| Consulting & Implementation · product line · now assist hr | 150 | 184 |
| Consulting & Implementation · product line · now assist itsm | 110 | 267 |
| Consulting & Implementation · product line · operational technology management | 52 | 89 |
| Consulting & Implementation · product line · risk resilience sustainability | 137 | 189 |
| Consulting & Implementation · product line · security incident response | 156 | 218 |
| Consulting & Implementation · product line · software asset management | 170 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 181 | 302 |
| Consulting & Implementation · product line · vulnerability response | 164 | 215 |
| Consulting & Implementation · region · all | 141 | 1569 |
| Consulting & Implementation · region · ams | 244 | 420 |
| Consulting & Implementation · region · apj | 33 | 419 |
| Consulting & Implementation · region · emea | 228 | 420 |
| Reseller · country · apj / australia | 36 | 53 |
| Reseller · region · all | 190 | 1198 |
| Reseller · region · apj | 74 | 126 |
| Service Provider · country · apj / australia | 28 | 29 |
| Service Provider · region · all | 191 | 614 |
| Service Provider · region · apj | 66 | 78 |
Questions about Nexon
- What is Nexon's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Nexon is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Select), headquartered in Sydney, Australia, with Product Line Achievements in 1 product line (1 Validated Practice) and a customer satisfaction score of 4.64 out of 5.
- What is Nexon best at on ServiceNow?
- ServiceNow has validated Nexon's practice in Customer Service Management (CSM).
- Where does Nexon operate?
- The Finder lists coverage in 36 countries with offices in Sydney (Australia).